Reviews of Frozen View New Gudauri
Georgia, Gudauri, New Gudauri, Loft 1, rooms 512,513,514, 4702 Gudauri, Georgia

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Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewNew building and Amazing location, 4 minutes walk from gondola. Ski room. Ski rent in the building. Lots of restaurants near buy, money exchange etc. great host- we arrived 3 am and ahe waited for us.
None
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in January 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewIt was a wonderful place, amazing host, good location!
None at all!
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in January 2025
Verified reviewLOCATION ,ACCESIBILITY TO THE SKI LIFT ,RESTAURANT AND GROCERIES ARE ALL WALKING DISTANCE AND DRUGSTORE
LANGUAGE BARRIER WITH RECEPTIONIST AT LEAST BASIC ENGLISH --PILLOWS SHOULD BE MORE AND SOFTER
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewReviewed: 7 February 2025 · Stayed in February 2025
Verified reviewThis the the best place you can book your stay at new Gudauri! Top location just on the side of the ski slops, supermarket and amazing restaurant in the same building! Appartment is perfectly heated, all amenities available in the kitchen and in the bathroom! Interior is beautiful with balcony facing the mountain and the lifts and ski slops! I recommend this place with both hands! Thank you for the great experience! We will definitely come back again!
There is not even 1 thing we didn’t like! All is perfect!
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 18 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in December 2024
Verified reviewits near to gondola, cable car, ski rental shops, grocery / supermarket, ski areas, rooms is equip with heater and complete cooking utensils. its a prime location if you want to relax and enjoy ski activities
not much actually. its really a good spot if you want to go for relaxation and enjoy vacation. near to food / grocery and nearby restaurants. snow activities are really nearby, i mean just a walking distance
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewLocation is in New Gudauri , walking distance drom all sports events like ski/ snow mobile / cable xar. Next Building was the market/ money exchange. Room had facility for cooking, washung mc.
Room size was small Only cash payment acceptable. Card was not accepted. Frozen view hotel is actually 4 accomodation at 5th floor, no room service as such, no food service, Only one person coordinates for stay.Communication is via google translation.
Dear sirs, thank you for your review, we apologise for the inconvenience you have with the payment by cash, we had some technical problems and we hope to provide payment by card in short time. As we are apartment hotel, we don't provide food in our rooms, but we have a fully equipped kitchen and there is supermarket in the building and many cafes nearby. Thank you once more and we hope to see you again in our hotel
Dear sirs, thank you for your review, we apologise for the inconvenience you have with the payment by cash, we had some technical problems and we hope to provide payment by card in short time. As we are apartment hotel, we don't provide foo… Show more
Reviewed: 1 January 2025 · Stayed in January 2025
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 December 2024 · Stayed in December 2024
Verified reviewGood location close to lifts
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewThe host Elena is wonderful! The room was spacious and as shown in the pictures. It included all necessities needed for a ski trip. The room and furniture were super clean and almost everything in a new condition. Just under the resort there is a shop for ski rental and the lift is a five minute walk. Would definitely come back again!
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewIts outstanding, The view and the location mind blowing, All the activities is near by hotel, Like Ski Mobile, Paragliding,Ski,Cable car. I appreciate for property owner and staff Leena for keep going like this, you will find yourself at the top of overall. Hats Off.
There should be a location Map with any Landmark.
Reviewed: 18 December 2024 · Stayed in December 2024
Verified reviewReviewed: 18 December 2024 · Stayed in December 2024
Verified reviewWe love this place; it has everything you need. The view is stunning, and it’s conveniently close to the supermarket and ski rental. Lena is incredibly helpful, even though she doesn’t speak English. I highly recommend staying here.
nothing
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewOur stay at Frozen View New Gudauri was fantastic! The stunning frozen mountain view was the highlight, and despite the -4°C temperature outside, the room was warm and cozy, thanks to excellent heating. The apartment had everything we needed, including a washer and dryer, which was handy after playing in the snow. While detergent was provided, those with sensitive skin might want to bring their own. The kitchen was clean and well-stocked with essentials, making meal prep easy. There’s a supermarket downstairs too! The room was spotless and well-maintained, though the lack of a bidet might be inconvenient for some. We used a collapsible bowl as a “tabo,” which worked fine. Overall, a comfortable, convenient stay with breathtaking views—highly recommended!
Reviewed: 16 March 2024 · Stayed in March 2024
Verified review