Reviews of Family Hotel Kala
Erekle Pharjiani Street, alley 2, #4, 3200 Mestia, Georgia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNice people, good food, near city center, parking inside, big room, big beds
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewFriendly stuff, very tasty dinner and breakfast! Balcony with view on Tetnuldy peak. Clean beds. Especially thanks for luggage store and early breakfast!
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified review-Everything was exactly as described - Good breakfast - Very nice hostess who gave us great tips. Thank you very much!!
Nothing!
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe hosts were friendly. The room was clean and spacious. The breakfast was great!
The shower stream was very weak. It is located a bit far from the center but not too bad
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewMy sisters and I visited here,we booked two rooms and we really like here.Rooms are very clean,you will enjoy to have a tea or reading on the veranda,the snow mountains around you,it was really nice experience.
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewA super comfortable room and bed, a perfect spot to recover after the Mestia -Ushguli hike! The hotel breakfast is copious.
A little bit out of the centre of town, so you have to walk a bit to get to the cafés and restaurants.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewVery clean and comfortable. Great breakfast. The only problem is WiFi never worked in my room. I had to take some video calls and ended up having to use my phone data which was very expensive. If you need reliable internet maybe look for another place. Otherwise everything was great
No internet in my room. Location a bit far from center
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in April 2025
Verified reviewGood value for money, close proximity to town center. Comfortable and cozy.
Breakfast could have some variety and options.
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewFriendly Host, family run hotel, location is bit walking from main street and that's why hard to locate.
There's no sign board or flag marking location of this hotel.
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 May 2025 · Stayed in April 2025
Verified reviewvery good location accommodation with parking and view of the mountains beautifully decorated lobby and breakfast room the room was very clean neat and very well taken care of the girl at the reception and reception helped us with everything we needed very good communication
Reviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewNice and clean. Freindly personel.
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReally enjoyed our stay at this hotel. The hostess was very friendly and always ready to help. Great, hearty breakfasts. A warm and cozy room. We’ll definitely stay here again!
Reviewed: 10 February 2025 · Stayed in December 2024
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewwe had a lovely time staying at this family hotel. The rooms are clean and comfy, the common area is outstandingly beautiful and cozy, the breakfasts are delicious and lavish and the family is very friendly. we loved every minute of our stay and would be happy to come back again.
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewLila and her family were so welcoming and kind. The location is great and the breakfast Lila prepared was delicious, especially the pancakes! Would highly recommend!
Reviewed: 3 December 2024 · Stayed in December 2024
Verified reviewWe had a very pleasant time at the guesthouse. The conditions and food are excellent, and the owners are kind and helpful. The guesthouse is conveniently located close to mountain trails and the town center.
Reviewed: 26 November 2024 · Stayed in November 2024
Verified reviewWonderful friendly host
Reviewed: 25 November 2024 · Stayed in November 2024
Verified review