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Reviews of Hotel Chao 3 stars

Gorgiladze Street 75, 6200 Batumi, Georgia

#171 of 304 hotels in Batumi

Guests' Choice

Review score

Based on 43 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    9.3

  • Value for money

    8.5

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 7 April 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The staff very helpful and kind. The hotel isn't the newest, but the rooms were clean and were equipped in everything what we needed for the stay. It's located near the city center, just few steps from the Batumi Promenade.

    Stayed in April 2025

  • Reviewed: 25 May 2023

    8.0
    Good budget hotel
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 14 nights
    • Submitted via mobile

    There was only one trash can in the room. It was in the bathroom.

    The staff was friendly and polite. The breakfast was good . Cleaning was available daily. There are markets and restaurants close to the property.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    9.0
    comfortable option to relax and enjoy the city from a good location
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights

    maybe some facilities could be renewed/improved, such as television and fitness centre. also soaps and shampoos could be more abundant and of better quality

    location, nice and polite staff members who are always ready to help, cleanliness, comfort of the bed, cosy room, beautiful restaurant with a small but nice balcony, and great breakfast with a good variety of food

    Stayed in May 2023

  • Reviewed: 23 April 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is nice, clean and in very excellent location. Bedroom is spacious and bed is comfy The breakfast was great. Overall I enjoyed my stay, however there seemed to be a problem with the price on booking.com or so they say,, I booked for a certain amount on the website and on my checkout they asked me to pay double the price I reserved for saying that there is a problem on the website, I explained that I booked the hotel based on what's on the website and end up paying that amount. I sensed that they aren't happy with it but it is not my problem and they should fix it with booking.com

    Stayed in April 2023

  • Reviewed: 16 April 2023

    8.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    Noisy street along the hotel. No coffee machine

    Good value for money. Not far from the beach and old centre. Clean room and very comfortable bed.

    Stayed in April 2023

  • Reviewed: 30 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Normal breakfast, but it would be much better to buy a good coffe maker instead of instant one (it is more necessary at breakfast than chacha and wine, that were served). On photos there were better bathroom accessories (shampoo etc) that were in fact given.

    Good location, friendly stuff, large room, good bed.

    Stayed in March 2023

  • Reviewed: 6 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    you can arrange a late check out at reception for a small fee

    Stayed in March 2023

  • Reviewed: 2 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    Bathroom was worn-out a bit, especially the rusty towel dryer. The sink tap was not properly fixed and moved, which made it a bit annoying to open it and close.

    Location is great, park and old town and shops are close by. Check-in was fast and seamless. Breakfast included and menu changes every day, so one will not get tired of the same food. You can also enjoy a glass of Georgian wine for breakfast. My room had all the necessary facilities: AC, fridge, kettle

    Stayed in January 2023

  • Reviewed: 5 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    They need to be a take little more efforts in maintenance.

    Very friendly staff. Loved their breakfast menu. Restaurant staff are loving and very cooperative. Location is the best.

    Stayed in August 2025

  • Reviewed: 19 July 2025

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Sadly I'm very disappointed with this hotel. The room had many issues that made the stay extremely stressful. Bathroom had problems with everything. toilet flash clearly needs fixing, it took forever to fill up after flushing. shower head was wobbly and fell out completely on the second day, became unusable and even though we reported it, it wasn't fixed. Toilet kept clogging for hours at a time and wouldn't flush down. The hair dryer was literally melted and looked dangerous to use. The bathroom door didn't have a lock and wouldn't even close all the way. we had nowhere to put and dry wet clothes and towels, even after we aksed for it, it was never provided. Even though location and price was relatively okay, the stay was not worth it at all. It had too many problems that made the vacation stressful. Renting out a room that's so disfunctinal is honestly greedy and very inconsiderate.

    The staff was very nice and the location was good.

    Stayed in July 2025

  • Reviewed: 15 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Bella was an amazing person, she was so kind and she has amazing hospitality. Location was also really good.

    Stayed in January 2025

  • Reviewed: 2 June 2023

    1.0
    I don’t recommend. They don’t care about guess
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I contacted them by email, phone and also via booking.com but they never answered. This shows how much they don’t care about guest.

    Stayed in April 2023

  • Reviewed: 7 May 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    room is very old and insufficient , the refreshments in the room were insufficient, water heater doesn’t work,

    location is very nice

    Stayed in May 2023

  • Reviewed: 10 April 2023

    10
    Perfect 👍
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great staff and spacious room. Very good price!

    Stayed in April 2023

  • Reviewed: 25 March 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    I think they should put a bottle of water in the fridge

    The location, big rooms, the balcony and the staff

    Stayed in March 2023

  • Reviewed: 4 December 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The TV not working the ac not working after multiple time they fix it but generally its a not bad stay

    They didn't prepare the rooms but the staff was helpful

    Stayed in December 2022

  • Reviewed: 31 August 2025

    8.0
    Very good
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Superb
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 15 nights

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 30 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 15 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 30 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 7 July 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 12 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

Showing 1 – 25

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