Reviews of Hotel Chao 3 stars
Gorgiladze Street 75, 6200 Batumi, Georgia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff. Loved their breakfast menu. Restaurant staff are loving and very cooperative. Location is the best.
They need to be a take little more efforts in maintenance.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe staff was very nice and the location was good.
Sadly I'm very disappointed with this hotel. The room had many issues that made the stay extremely stressful. Bathroom had problems with everything. toilet flash clearly needs fixing, it took forever to fill up after flushing. shower head was wobbly and fell out completely on the second day, became unusable and even though we reported it, it wasn't fixed. Toilet kept clogging for hours at a time and wouldn't flush down. The hair dryer was literally melted and looked dangerous to use. The bathroom door didn't have a lock and wouldn't even close all the way. we had nowhere to put and dry wet clothes and towels, even after we aksed for it, it was never provided. Even though location and price was relatively okay, the stay was not worth it at all. It had too many problems that made the vacation stressful. Renting out a room that's so disfunctinal is honestly greedy and very inconsiderate.
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewThe staff very helpful and kind. The hotel isn't the newest, but the rooms were clean and were equipped in everything what we needed for the stay. It's located near the city center, just few steps from the Batumi Promenade.
Reviewed: 30 October 2023 · Stayed in October 2023
Verified reviewReviewed: 7 July 2023 · Stayed in April 2023
Verified reviewReviewed: 12 June 2023 · Stayed in May 2023
Verified reviewReviewed: 2 June 2023 · Stayed in April 2023
Verified reviewI contacted them by email, phone and also via booking.com but they never answered. This shows how much they don’t care about guest.
Reviewed: 30 May 2023 · Stayed in May 2023
Verified reviewReviewed: 29 May 2023 · Stayed in May 2023
Verified reviewReviewed: 26 May 2023 · Stayed in May 2023
Verified reviewvery nice location surrounded by everything
Reviewed: 25 May 2023 · Stayed in May 2023
Verified reviewThe staff was friendly and polite. The breakfast was good . Cleaning was available daily. There are markets and restaurants close to the property.
There was only one trash can in the room. It was in the bathroom.
Reviewed: 23 May 2023 · Stayed in April 2023
Verified reviewReviewed: 15 May 2023 · Stayed in May 2023
Verified reviewlocation, nice and polite staff members who are always ready to help, cleanliness, comfort of the bed, cosy room, beautiful restaurant with a small but nice balcony, and great breakfast with a good variety of food
maybe some facilities could be renewed/improved, such as television and fitness centre. also soaps and shampoos could be more abundant and of better quality
Reviewed: 10 May 2023 · Stayed in May 2023
Verified reviewReviewed: 7 May 2023 · Stayed in May 2023
Verified reviewlocation is very nice
room is very old and insufficient , the refreshments in the room were insufficient, water heater doesn’t work,
Reviewed: 29 April 2023 · Stayed in April 2023
Verified reviewReviewed: 23 April 2023 · Stayed in April 2023
Verified reviewThe hotel is nice, clean and in very excellent location. Bedroom is spacious and bed is comfy The breakfast was great. Overall I enjoyed my stay, however there seemed to be a problem with the price on booking.com or so they say,, I booked for a certain amount on the website and on my checkout they asked me to pay double the price I reserved for saying that there is a problem on the website, I explained that I booked the hotel based on what's on the website and end up paying that amount. I sensed that they aren't happy with it but it is not my problem and they should fix it with booking.com