Reviews of Iberia Palace Hotel 4 stars
Kikalishvili Str. 6, 2100 Zugdidi, Georgia
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Reviewed: 12 September 2024 · Stayed in September 2024
Verified reviewReviewed: 13 November 2023 · Stayed in November 2023
Verified reviewReviewed: 24 August 2023 · Stayed in August 2023
Verified reviewThe room is quit big, clean and welldesigned
The airconditioner and refrigirator were not switched when we checked in. In August Zugdidi is very hot, so if the hotel cares about its guests, it is first thing to do. But even after switching the airconditioner did not work properly, so it was terrible hot night. The refrigirator did not work at all. In addition, there was very unpleasent smell from the toilet. There were towels and robes only for three guests, although it was booked for the family of four persons. It was very disapointing experiance of staying in this hotel.
Reviewed: 8 July 2023 · Stayed in July 2023
Verified reviewNothing to write about
There are 36 steps to reception and another 15 to the room. No elevator no help no basic english. The bathroom was stinking like surrage. At 10:15 PM somebody came to fix the TV no parking as promised and more.
Reviewed: 11 June 2023 · Stayed in June 2023
Verified reviewReviewed: 21 January 2023 · Stayed in November 2022
Verified reviewReviewed: 5 January 2023 · Stayed in January 2023
Verified reviewstaff
smell of tobacco in the room, loud music from the restaurant and room was not cleaned properly.
Reviewed: 10 November 2022 · Stayed in November 2022
Verified reviewThe staff was very friendly and kind. The room for the most part was a lovely room.
The electric heating unit did not work. So, it was very cold where my children were sleeping. I reported it and they said that they would have a technician come but no one ever came. In addition, they were very restrictive on the provision of toilet paper. I have a family of 6 and after half a day the one roll that was provided was gone. I had to go and ask for more which they kept under lock and key. Also, there was the previous renters food still left in the cabinetry and in the mini fridge. I had to bring that to the front desk and the girl seemed super worried. Also, this was the top of the line room in their hotel and in their photos they have things like a bottle of wine with wine glasses (as if complimentary) and communicate about a minibar in their description. Neither of these things existed. When I asked they said "oh we aren't doing that now". Also, half the items on their restaurant menu were not available. I do not typically complain but I think this could be some helpful constructive criticism. You should advertise correctly and truthfully.
Reviewed: 5 September 2022 · Stayed in June 2022
Verified review