The staff are kind. Thank you for helping us out!

Stayed in August 2025

Staff attitude

Clean hotel

Stayed in July 2025

The bathroom faucet was not placed in a proper distance, water was spilling out.

The location is very good. The hotel is very comfortable.

Stayed in August 2025

Room cleaning was poor

The location and staff were both immense and the food and options of hot and cold drinks were superb.

Stayed in August 2025

The location, rooms clean, bed are comfortable. All was great experience.

The location and friendly atmosphere was amazing. All reception’s worker Men or women were highly professional.

Stayed in July 2025

Good location, clean and comfortable

Stayed in June 2025

Location and Rooms

Stayed in June 2025

Next room smokers. Even though the hotel has strict non-smoking policy people were still smoking and the smell was too strong.

We loved the hotel ambience and hospitality from the staff.

Stayed in June 2025

Beautiful location, lovely stuff and room service

Stayed in May 2025

Internet: The wifi was unstable, with frequent disconnects, but we didn’t report it as we didn’t spend much time in the room.

We chose this hotel for our stay in Tbilisi due to its great location and proximity to key areas, and we are glad we did. Location: The hotel is in a prime spot on Kote Afkhazi Street, the lively heart of the city, with plenty of bars, shops, and 24/7 convenience stores. I’d definitely recommend this over the more expensive hotels near Freedom Square for a more vibrant experience. Breakfast: The buffet was more than enough for us, with a variety of cheeses, olives, jams, eggs, croissants, fruits, and more. If you're looking for international options, you may prefer pricier hotels, but for those who enjoy a good breakfast, this is perfect. Cleanliness: The room was tidied daily, with towels replaced when placed on the floor. Housekeeping was always around, which I thought was great. Water: There’s a water dispenser on every floor, which is a nice touch for refilling bottles. View: The rooms on the higher floors offer stunning views of the Georgian Mother (Kartlis Deda) and Tbilisi TV Tower (Mtatsminda). Room: The room was small but comfortable, and we had no complaints. The sink being in the room was a little unusual, but it wasn’t a major issue. There were no bedside tables, and no disposable slippers, but the minibar was empty, which we appreciated (no worries about extra charges). Staff: The staff was incredibly helpful and friendly. Communication in English was easy. I do not know whether Turkish, Russian or any other languages are available. Price/Performance: Definitely worth-it. The prices will not be higher further, I hope.

Stayed in May 2025

Room size was small as compared to UAE hotels, rest everything was fantastic.

Location and very stylish.

Stayed in May 2025

Eco friendly, colourful and loved the location

Stayed in April 2025

I think our room was a bit small for 2 people. Wish it was slightly bigger. Having said that, we did take the most basic room since we only needed it for the night so we made do.

I think the location was amazing, the staff was very helpful. We arrived really late at night and the 24 hour help desk/reception was a big help. So kind and accommodating. Also, the price point was great since we only needed it for a night.

Stayed in April 2025

Excellent location ,good food ,clean rooms,nice ambiance

Stayed in April 2025

We enjoyed our stay at Ibis Styles Old Tbilisi. The hotel is new and nice. Our room was clean, spacious, and beautiful, and the highlight was the big balcony that has an amazing view. The location was perfect. We walked to many attractions, and there are plenty of beautiful restaurants and churches around us. However, the attitude of some employees wasn't up to the Accor standards. When we arrived at the hotel, our room had only one pair of slippers and one bathrobe, and no toiletries were provided throughout our stay for one week such as shower cap, lotion, cotton buds, toothbrush, etc. which you could find at a 3-star hotel, let alone a 4-star one. Only liquid soap and conditioning shampoo bottles hung on the walls. The employee told us that they are an eco-friendly hotel, which doesn't justify putting 1 pair of slippers and 1 bathrobe. And instead of fixing the mistake by sending someone to our room with the missing items, he asked us to go to the reception to get them and then the next day, when the towels were missing, another employee asked us again to go to the reception to get them. This is unacceptable from a 4-star chain hotel. Noting that the problem isn't about going down to the reception but the expected service from a 4-star hotel. We definitely recommend this hotel, but some improvements must be made in the operations department to get a 10/10 score.

Stayed in April 2025

The breakfast could be served on ground floor instead of -1 and it could be more varied.

The rooms were modern and clean. Hotel is located centrally, just 5-10 minutes from all main attractions. The breakfast is good. The staff is very hospitable and helping. I want to point out Georgii who helped us with local recommendations and was super friendly. Overall great value for money.

Stayed in February 2025

The TV is smart but has youtube disabled , it should be enabled by default , but I got it enabled myself (tinkering). The rooms which have sink inside the room

The View of Room 421

Stayed in February 2025

Location is excellent, hotel view is amazing ! Everywhere is so close. My friend and I walked to all places. İbis staff were so helpful especially Giorgi ( I hope, I wrote correctly.) Thank you for great hospitality. I highly recommend this hotel.I am planning to come this summer again.

Stayed in February 2025

Brand new !! Opened a month ago Super fresh and new great 👍

Stayed in February 2025

This mentioned the breakfast as buffet but we got one day buffet and another day they asked us to select the breakfast from few available items which they have provided us separately.

It was very clean

Stayed in February 2025

The hotel is excellent and the personnel is hospitable. The hotel was just opened a few months ago and the rooms and coridors are fresh, carpet elsewhere - very stylish. Guys on reception (Georgie) and at the buffet were extremely open and supportive.

Stayed in February 2025

Location was accessible, the rooms were very clean. We were also able to leave our luggages for free while traveling out to Gudauri. All the receptionists were very kind and approachable. They also have cozy cafe at the ground floor entrance.

Stayed in February 2025

The hotel is sparkly clean, bright, colorful, and very welcoming. It's brand new, which is always nice, and the location is absolutely wonderful in the middle of everything! The staff are very helpful and do their best to accommodate all requests. Reception is open 24/7. There's a lovely café in the reception area with freshly baked pastries and fresh crafted lemonades and coffee. The rooms are spacious and modern, some with huge balconies overlooking the church, others with stained glass windows on the courtyard or the street. The detail, cleanliness, and bright colors make the room very comfortable from the soft carpet and bedding, the towels, the robe, the modern sofa bed. I also loved the fact there's a sustainable refillable water pitcher for every room and a dispenser of fresh filtered hot and cold water on each floor to fill as you wish.

Stayed in December 2024

No issues or concerns arose during our stay.

The hotel just opened so everything was new, well organized and staff were friendly and made the stay a wonderful experience. This was our first time in Tbilisi and the location of the hotel was perfect for walking to all areas of Old Tbilisi and along the river. Would definitely stay at the Ibis Styles Old Tbilisi again, both due to the location and the wonderful experience staying at the hotel.

Stayed in December 2024