Reviews of Arsenas Guest House
Ketskhoveli str.10, Gergeti, 4700 Stepantsminda, Georgia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewReviewed: 13 September 2024 · Stayed in August 2024
Verified reviewThere were some difficulties finding the building and parking is very limited.
Reviewed: 7 September 2024 · Stayed in August 2024
Verified reviewWe cooked breakfest on a kitchen. Location is excellent for participation in Kazbegi marathon.
It's rather wet air inside the room, but it's because of local climate.
Reviewed: 5 September 2024 · Stayed in September 2024
Verified reviewReviewed: 4 September 2024 · Stayed in September 2024
Verified reviewიდეალური გარემო. კომფორტული და მომხმარებლის კომფორტზე ორიენტირებული მასპინძელი
Reviewed: 24 August 2024 · Stayed in August 2024
Verified reviewReviewed: 8 February 2024 · Stayed in January 2024
Verified reviewProximity to the hiking trail to gergeti. Friendly hosts. Amazing homemade breakfast!!!
Reviewed: 31 October 2023 · Stayed in October 2023
Verified reviewLovely place with great hosts
Reviewed: 13 October 2023 · Stayed in October 2023
Verified reviewReviewed: 6 October 2023 · Stayed in October 2023
Verified reviewThere was no breakfast. Location was perfect, more authentic than the east side of the river.
Only pay by cash. Kitchen wasn’t super clean. Was told there was coffee, and there was not.
Reviewed: 4 October 2023 · Stayed in August 2023
Verified reviewThe best location if you plan to do the Altihut hike. They also have an adorable dog, Cookie <3
Reviewed: 24 September 2023 · Stayed in September 2023
Verified reviewReviewed: 17 September 2023 · Stayed in September 2023
Verified reviewVery friendly and communicative host, clean room and bathroom. Perfect location - just few minutes from Cminda Sameba
Nothing - everything as expected
Reviewed: 6 September 2023 · Stayed in September 2023
Verified reviewAfter a long hiking day it was very pleasant to stay at GERGETI Arsenas Guest House. A good warm shower and comfortable bedroom is guaranteed. The owners seemed to be very kind and helpful people. Recommending this place!
Reviewed: 14 August 2023 · Stayed in August 2023
Verified reviewReviewed: 29 July 2023 · Stayed in July 2023
Verified review- Very good local breakfast - Good location if you want to walk to the monastry - Clean and comfortable - Wifi connection available and working quite well; altough all our devices had problem to reconnect - to do it you need to go to kitchen where router is located; When it reconnects, it works properly in entirel ocation) - Very helpful host
- quite difficult to find since it is not on google maps - parking is available outside the house in quite narrow street
Reviewed: 25 July 2023 · Stayed in July 2023
Verified reviewA very nice guesthouse run by a friendly family. The room itself was somewhat basic, but the bed was very comfortable, and the guests have their own kitchen/living room area separate from the family with a really good kitchen, television, and comfort seating. The location is at the top of Gergeti village so if you wanted to do the gruelling hike to the monastery you're in the perfect location. The highlight above all else was their puppy. The most beautiful little dog who was so friendly and loving ❤️. It was difficult to say goodbye.
Just be careful if you are driving here like we did, the streets can be a little bit narrow so it's better to park around the corner from the house where the street is wider instead of right outside the house.
Reviewed: 4 July 2023 · Stayed in July 2023
Verified reviewOne of our best stays in Georgia! Really friendly family, nice home and delicious breakfast! They have nice shower and seem to upgrade the place bit by bit. Chicken eggs come from their yard and fresh milk from the neighbour.
Only the room was a bit chilly and the bed a bit uncomfortable. But those were nothing compared to all the good things!