Reviews of Highgarden Hotel 4 stars

Staff

The family room they allocated us was really bad.

Quite Clean Type of the furniture

Location

Staff found cooperative

Tiny rooms

Unprofessional management BOOKING 2FAMILY ROOMS AND ONE DBL ROOM FOR TWO NIGHTS booked TWO FAMILY ROOMS and when we arrived without previous notice they gave us only one room which had 1doublebed and 1 sofa and put extra 2cambeds (family 2adults 1child 13yrs/family 2adults 1infant 1.5yrs) booked also 1dbl room for a couple -they overbooked the hotel and by giving us only 2 rooms instead of 3 with the excuse that they upgrade us was ridiculous I explain to them that the infant has difficulties to sleep when too MANY people in the room and obviously that happened and the baby was crying the whole night and none of us could sleep MANAGEMENT AND STAFF PROMISE TO GIVE US THE EXTRA ROOM THE SECOND NIGHT OF COURSE THEY DIDNT AS HOTEL WAS OVERBOOKED OBVIOUSLY

Bad accommodation experience

The cleanliness and the modern look of the apartment

Breakfast was not good and no flavor. The staff at the reception asked for cash saying the card payment machine was not working. It drained all our cash. I had hard time looking for an ATM. But finally when I insisted to try the machine it was working fine. I really don’t know what happened there. Wasn’t a welcoming experience.

The staff lead by Eka and her team comprising of Kati, Maia , Tamta are excellent ! They all made our stay very comfortable Location is close to careffour and 5 minutes from Centre

Staff- receptionists were super friendly and welcoming. Special thanks to Keti (receptionist with the light color hair) who was very helpful. Everything also was super clean so good job to cleaners.

Train noise from outside

The rooms

Looks new, modern and very clean. We liked everything, breakfast was really nice, the hours and food was between breakfast and lunch, the staff was always helpful and friendly. Thank you so much! I would definitely stay here for longer if I had a chance.

The room was standard, for three of us a bit small. The hotel is far from the center but taxi is very affordable so it wasn’t a problem for us. The water pressure in the shower could be better. And during a shower, cold water comes out suddenly and then in a few seconds disappears.

Room soo clean nice

respect worker

It's cool, calm and clean facility.

Single and slow elevator. Away from downtown

The stuffs they are so respectful and helpfull And veryclean hotel

Everything was good But only if they put refrigerator in the rooms perfect