Reviews of New Gudauri Loft 1 Apartment
New Gudauri Loft I, Gudauri, Georgia
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Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewlocation is close to center
the host was awful. from the moment we collected the keys he kept sending messages every few minutes to pay. the payment itself is'nt easy or clear to do since you need to go to an ATM at the grocery store and nothing there is clear on what to press and no clear instructions. that would have been the small problem if the host did not call and messege non - stop while we where getting ready after a long drive and this is after we already gave our info at the reception so its not that we have anywhere to runaway to and not pay.
The guest did not pay for the apartment in advance as stated in the rules and did not contact to resolve the issue. I could have refused him, but I kept his reservation after the guest checked in and did not pay and again stopped contacting. My payment reminders were rejected and the only way to resolve the issue was to call the police and only then did the guest make the payment. The payment method is extremely simple and no guest has experienced a problem. I think the problem is not in the payment method.
The guest did not pay for the apartment in advance as stated in the rules and did not contact to resolve the issue. I could have refused him, but I kept his reservation after the guest checked in and did not pay and again stopped contacting… Show more
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 March 2025 · Stayed in March 2025
Verified reviewNothing
The host is terrible. he messaged me 4 days prior the reservation to pay full amount for reservation. I accepted and only requested for him to send me an ID for verification. He said he would send it later but never did. 2 days prior reservation he messaged me on WhatsApp to ask to cancel booking as his current guests wanted to prolong their stay, which is ridiculous as my reservation should be a priority and I wouldn't be able to book anything 2 days prior in Gudauri in comparable price. He said he didn't care, because I refused to prepay (which isn't true). In the end Booking.com offered to relocate us and pay the difference in price. Don't recommend booking this property as you can't be sure if the host cancels last minute or not.
Reviewed: 27 January 2025 · Stayed in January 2025
Verified review😎👌
Reviewed: 29 January 2024 · Stayed in January 2024
Verified reviewReviewed: 21 March 2023 · Stayed in March 2023
Verified reviewReviewed: 13 February 2023 · Stayed in February 2023
Verified reviewThe owner refused to let us in upon arrival without prior notice
Reviewed: 16 December 2022 · Stayed in December 2022
Verified reviewlocation and cleanliness