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  5. Reviews of HOTEL NEW ROYAL

Reviews of HOTEL NEW ROYAL This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

mesxishvili. 12, 0103 Tbilisi, Georgia

#581 of 641 hotels in Tbilisi

Guests' Choice

Review Score

Based on 27 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.9

  • Facilities

    7.2

  • Staff

    8.3

  • Value for money

    7.8

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 25, 2025

    7.0
    Madloba
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The most negative comment I can make about the room is a cleanliness issue. The room is carpeted, and you probably wouldn’t want to walk around barefoot. Honestly, this is an easy fix and would make a big difference if improved. It just didn’t feel clean enough. Another major issue was ants — I saw about 10 ants on the bed. Not a big deal for me personally, but still, it’s a solvable problem. If these issues are addressed — and I read that they are — I would consider staying again. The air conditioning and such were working just fine. I never heard any noise from other guests. It’s not an extremely cheap hotel, but I’d say it’s fair in terms of price-performance. It likely won’t be a bad experience. Close to good — and with a bit more effort, it could be even better. Madloba! 😊

    I think the location of the hotel is quite good. Every day, you can take a pleasant 15-minute walk to the entrance of the old town. Or you can take a Bolt ride for no more than 6–7 Lari. Right next to the hotel, there is a Spar market that’s open 24/7. Some people have criticized the activity in the area when looking out the window, but in my opinion, it’s a plus — it gives you the feeling that “the city is alive, you should get out of the room.” I met 4–5 staff members, and all of them were polite, smiling, and friendly. If you say “hello” in Georgian — Gamarjoba — you’ll be greeted with a nice smile. Right at the hotel entrance, there was a boxing club — even just knowing that was exciting 😂. There was also a restaurant and a pharmacy underneath the hotel, though I didn’t use either. There are also some beautiful churches nearby.

    Stayed in June 2025

  • Reviewed: January 31, 2025

    7.0
    Worth the price! Nice and cheap
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 10 nights
    • Submitted from a mobile device

    The facilities are a bit old, but in general everything was nice

    The location is great, the metro is near, there is a supermarket right after the corner and the center is about 20 min by walk

    Stayed in January 2025

  • Reviewed: October 20, 2024

    9.0
    Modern hotel with helpful English-speaking staff
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Small, modern, quiet hotel with a common kitchen. Lady manager was very nice and helpful.

    Stayed in October 2024

  • Reviewed: March 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    fantastic hotel, great location to the metro 50m, shop 50m, delicious food all around, great place for sightseeing. Tbilisi is beautiful. we recommend

    Stayed in February 2024

  • Reviewed: August 11, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room looks the same as on the picture, but the place is really run down. Everything is old and dirty, it wasn't comfortable. The electricity ran down two times during our stay. The room is being cleaned only once - right before you move in. The walls are pretty thin, and you can hear how your neighbors talk behind the wall. TV had no signal. The shower leaks on the floor. The hair dryer turns down after 1 minute of use. Lamps near the bed don't work.

    The location is nice. There is a subway station and a grocery store nearby. The staff was friendly. The price is low compared to other hotels in Tbilisi. A big plus is that this hotel actually checks reservations made through booking.com because initially I had booked another hotel and turned out my room was not free, so I had to find another hotel really quick.

    Stayed in August 2025

  • Reviewed: August 5, 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything. I have stayed here several times. The hotel owners are very friendly. Problems are resolved quickly. Administrator Tamar. I want to thank the hotel staff for everything. Everything is close, markets, metro, restaurants. Thank you for everything. ❤❤❤

    Stayed in August 2025

  • Reviewed: June 11, 2025

    6.0
    It was expensive for the service level it offered.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    Air conditioning in the rooms were not working and it got very hot. The carpet was unclean, and the neighborhood was a little bit noisy neighbourhood even at times in the night a car or bike with loud exhaust was passing by.

    The ladies at the reception were very kind and friendly.

    Stayed in June 2025

  • Reviewed: October 22, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    no hot water

    Stayed in August 2024

  • Reviewed: September 25, 2024

    6.0
    too high without elevator
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    third floor without elevator, very high for my elderly mom

    cheap price, good place

    Stayed in September 2024

  • Reviewed: July 30, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    nobody in the reception.

    the location is the best for the bus station to Yerevan, You can walk to the ST. 31 Church during 10 mins.

    Stayed in July 2024

  • Reviewed: July 28, 2024

    1.0
    Bad experience ever
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bad experience ever! I came to check in, gave my passport, they took a photo of it and they told me that the hotel is full booked and this AFTER they confirmed the booking. The person from the reception was absolutely not nice to me! Bad experience ever, besides that there is no elevator and you have to climb the stairs four floors. Not recommend at all this place! Something like this should not be allowed to exist on Booking.com!

    Stayed in July 2024

  • Reviewed: March 18, 2024

    10
    Value for Money
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    N/A

    Amazing Location, fancy room for the price (a real value for money), and it's near many things, perfect when visiting tbilisi especially if you want to enjoy the old parts.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    Wonderful.
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    Light.

    Location.

    Stayed in February 2024

  • Reviewed: March 7, 2024

    10
    Exceptional
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean hotel. Insanely friendly hosts. Always in touch, prompted, fed. Only positive emotions remained.

    Stayed in March 2024

  • Reviewed: October 8, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The best location, clean and comfortable rooms, friendly staff!

    Stayed in October 2023

  • Reviewed: October 6, 2023

    1.0
    Don’t trust them!!!
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I reserved this “hotel” because of it’s amazing price,When I wrote them if possible to leave luggage till check in time, as on site is written reception is working 24 hours, I thought it wouldn’t be problem.They sent confirmation for early check in!!! But when I arrived at hotel nobody was there, I rang the bell but nobody appeared.The most interesting fact is that they mentioned my reservation as no show, it was a BIG LIE! DON'T TRUST THEM!

    Stayed in September 2023

  • Reviewed: January 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: April 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: December 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: December 16, 2024

    10
    Exceptional
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: December 3, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: July 30, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: July 25, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: March 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2024

Showing 1 - 25

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