Location was great, New part of the city, clouse to shopping mall and boulevard.

Stayed in August 2025

the area around the hotel didn’t feel nice — there were old tires outside. The dishes were dirty, and the bathroom wasn’t very clean. The window opened to a noisy courtyard with some kind of machine running all the time. It’s not very close to the city center

The price was good and the location is close to the sea. The lobby looks great, and the apartment had everything we needed. The bed was comfy and the air conditioning worked well.

Stayed in June 2025

Wifi needs improvement

Excellent value for money

Stayed in February 2025

The pool is not like the photos, was small and not well maintained with dirty water,

The location is awesome close to everything restaurants, bus and metro stops old city The hotel is quiet and relaxing The room was cozy and sparkling clean The staff were very helpful

Stayed in August 2024

The number of elevators is insufficient for the building.

The apartment is a part of "Steps" hotel and managed by a private host. The room was very comfortable, modern and super clean. It had everything we needed.

Stayed in August 2024

N/A

The owner was super welcoming, always in touch if I needed anything. The room was very comfortable and super clean. Highly recommend it!

Stayed in July 2024

Majority of fire detectors are unserviceable. Shower very dirty with slightly warm water. For swimming pool extra charges which are not announced on booking.com. Supportiveness of staff is very poor. No towel for kitchenette. Water boiler was extensively dirty and can not be used as by every boiling something black was going out. Air conditioning was not really cooling down.

Close to the beach

Stayed in August 2025

The hotel is located right next to a sewage river, and the surroundings are not pleasant. Around the building, there are many old tires scattered to block cars from parking, which looks very unappealing. There are only two elevators for 27 floors, and sometimes one of them was out of order. Most of the time we had to wait a long time for the elevator and then squeeze inside like sardines. Another guest even told us he once got stuck in the elevator. In our room, the electric stove did not work at all. If an amenity is provided, it should be functional. The electric kettle was disgusting — full of coffee residue and mold. It was impossible to clean or use it. The cups and mugs were also dirty, some even with lipstick marks on them. I also noticed that many balconies had a drying rack for laundry, but ours did not. Lastly, although it’s not directly the hotel’s fault, it’s important to note that in this area of Batumi there are frequent water supply interruptions, sometimes lasting many hours, which causes a lot of inconvenience during the stay.

The apartment was spacious, the balcony was comfortable, and having a washing machine was very convenient.

Stayed in August 2025

The property's swimming pool requires an additional fee. The staff is very rude.

Stayed in August 2025

The room is so clean and cozy, and Yana, the owner is so nice. Love to stay here.

Stayed in June 2025

The room was dirty, full of dust and insects, and the sheets had stains and hair on them. It took an entire day for the cleaning staff to arrive, only after we showed photos to the host. Additionally, basic supplies like toilet paper were not provided for a 7-day stay for 4 people. With proper cleanliness and basic service, it could have been a better experience, but unfortunately, it wasn't. I do not recommend this place and will not return.

Upon arrival, the hotel staff was kind and welcoming, but unfortunately, the apartment (penthouse) we booked was not part of the hotel itself. The location was great, and the view was stunning, but the apartment was a huge disappointment.

Stayed in October 2024

Its amazing

It is amazing clean hotel better than any other hotels in Batumi, i really reccomand this hotel

Stayed in November 2024

I don't know what could be better.

I love the location of this hotel. The interior is great, the beds are comfortable and the views are good. All necessities are nearby, there is a mall with groceries and all kinds of brands next to it.

Stayed in November 2024

Yana is the best manager ever!! Thank you very much!

Stayed in October 2024

The host was rude and condescending, unprofessional, and unfit for the role.

Stayed in August 2024

Everything

Everything

Stayed in September 2024

Clean rooms, great interior and awesome sea view.

Amazing staff, amazing location.

Stayed in July 2024

Probably.The apartment is part of the Steps Hotel, managed by Nova through a contract, meaning the Steps Hotel team doesn't take any responsibility or provide any services. The apartment has no board or sign, which makes it difficult to locate, even for taxis. The bathroom was tiny and uncomfortable to use; Water was always on the floor, making it slippery. it is unsafe for kids It is not recommended to stay in this room if you have kids 'There are no cleaning services, even if you stay for more than one day; they charge an additional fee if you need cleaning. As per them, they will not clean the room daily hotel lift - too bad most of the time, more than 20 minutes is required to reach the room floor /ground floor It felt like the hotel was allocating all the inadequate facility rooms through Booking.com.

The Room was spacious

Stayed in July 2024

There were not such things, everything was perfect!

Everything was perfect! The host Yana was very nice and helped with any questions we had! The place is very close to the beach,very nice view, there is Everything for a comfortable staying! Just perfect! Thank you very much! We will definitely be back and recommendfor all!

Stayed in June 2024

Recomended100% ✅ ნომერი სუფთა, კომფორტული! აღჭურვილი- სარეცხის მანქანით, ყავის აპარატით, ჩაიდანი, უთო, კონდიციონეი, ტელევიზორი, Wifi, დანა ჩანგალი+ჭიქები , მინი მაცივარი👍 (ჟელე, სარეცხი ფხვნილი, დუშ-გელ შამპუნ საპონი! рекомендую! есть все даже + мини холодилник, кофенний апарат, стиральний порошок, утюг +фен, вилки ложки посуда👍

Stayed in June 2024

Great apartments, modern and comfortable. The building has a 24/7 reception with a lobby where you can sit with friends or just to work. There is also a bar and meeting rooms. Private parking is also available, but there was enough space in the shared parking space. Nova team is also very helpful and responsive

Stayed in May 2024

Amazing brand new apartments! Very clean and tidy, staff is great! Perfect location, everything you need is in walking distance Would definitely be back!

Stayed in April 2024

I had a good experience thanks

I enjoyed my stay here alot. Really appreciated the friendly staff and the services in the building

Stayed in May 2025

There are no comments available for this review

Stayed in August 2025