Reviews of Nova Concierge Aparthotel 4 stars
2b Grigol Lortkipanidze Street, 6003 Batumi, Georgia
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewClose to the beach
Majority of fire detectors are unserviceable. Shower very dirty with slightly warm water. For swimming pool extra charges which are not announced on booking.com. Supportiveness of staff is very poor. No towel for kitchenette. Water boiler was extensively dirty and can not be used as by every boiling something black was going out. Air conditioning was not really cooling down.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation was great, New part of the city, clouse to shopping mall and boulevard.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe apartment was spacious, the balcony was comfortable, and having a washing machine was very convenient.
The hotel is located right next to a sewage river, and the surroundings are not pleasant. Around the building, there are many old tires scattered to block cars from parking, which looks very unappealing. There are only two elevators for 27 floors, and sometimes one of them was out of order. Most of the time we had to wait a long time for the elevator and then squeeze inside like sardines. Another guest even told us he once got stuck in the elevator. In our room, the electric stove did not work at all. If an amenity is provided, it should be functional. The electric kettle was disgusting — full of coffee residue and mold. It was impossible to clean or use it. The cups and mugs were also dirty, some even with lipstick marks on them. I also noticed that many balconies had a drying rack for laundry, but ours did not. Lastly, although it’s not directly the hotel’s fault, it’s important to note that in this area of Batumi there are frequent water supply interruptions, sometimes lasting many hours, which causes a lot of inconvenience during the stay.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe property's swimming pool requires an additional fee. The staff is very rude.
Dear Mariusz, Thank you for sharing your feedback. We strive for complete transparency on our website regarding all charges, including the additional fee for the swimming pool. We always make sure to clearly communicate this information to our guests, as we did during your visit. Our staff aims to provide calm and respectful service to all guests. We regret if you felt otherwise. We also noticed that you chose to discuss the issue privately for an extended period before leaving abruptly, which made it difficult for us to assist you further. We encourage all guests to carefully review all details before booking to ensure a smooth and enjoyable experience. We wish you the best in your future travels. Kind regards, Nova Concierge Team
Dear Mariusz, Thank you for sharing your feedback. We strive for complete transparency on our website regarding all charges, including the additional fee for the swimming pool. We always make sure to clearly communicate this information t… Show more
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe price was good and the location is close to the sea. The lobby looks great, and the apartment had everything we needed. The bed was comfy and the air conditioning worked well.
the area around the hotel didn’t feel nice — there were old tires outside. The dishes were dirty, and the bathroom wasn’t very clean. The window opened to a noisy courtyard with some kind of machine running all the time. It’s not very close to the city center
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewThe room is so clean and cozy, and Yana, the owner is so nice. Love to stay here.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewI had a fantastic experience staying at Nova Concierge Aparthotel. 🥰 From the moment I arrived, the staff were incredibly welcoming, professional, and attentive to every detail. The check-in process was smooth, and I felt taken care of right away. The apartment itself was modern, clean, and beautifully designed, with all the comforts of home. The kitchen was well-equipped, the bed was very comfortable.
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Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewI enjoyed my stay here alot. Really appreciated the friendly staff and the services in the building
I had a good experience thanks
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in March 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 March 2025 · Stayed in February 2025
Verified reviewExcellent value for money
Wifi needs improvement
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 January 2025 · Stayed in January 2025
Verified reviewReviewed: 2 January 2025 · Stayed in November 2024
Verified reviewReviewed: 2 January 2025 · Stayed in January 2025
Verified reviewReviewed: 17 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 November 2024 · Stayed in November 2024
Verified review