The day we came receptionist guy was rude a little bit, but they changed every day, so the next day guy was more polite. Lifts didn’t work well, you have to wait for them to come for a long time, and they were full of people always.

I liked room, it was big and comfy, balcony was good as well. View was amazing, smell of the hotel is pleasant. Location is so good, very close to the beach.

Stayed in August 2025

Had no electricity for the first few hrs, and staff can't do anything coz of some kind of "programm bug". TV also didn't work because only specially trained people know how to make it work, but they weren't in the hotel. Human traffic jam in elevators probably because only 4 elevators from 6 are work. Maybe it's because the building still under construction.

Nice location

Stayed in August 2025

People at the reception is the biggest disappointment An awesome place like this deserves to be run by professionals with good experience on how to treat guests and how to solve problems promptly and efficiently. Unfortunately most people there were the opposite. I could tell stories on how bad they performed from my own experience and from what I’ve seen while standing at the queue Well, expect occasional power, water and internet off. Usually for short periods so not a big issue

I would like to thank Nino for her professional work. She cares much about your convenience. She took every request seriously and made my stay so pleasant The cleaning staff are very polite and nice. A big thank you to them too. I would come again if I decide to visit Batumi in future

Stayed in August 2025

The room there was no microwave, which really make the stay little sad but in general everything was nice

Actually the hotel was so good great area , very close to all facilities . There’s

Stayed in August 2025

The staff needs to improve customer service skills. For example, housekeepers only clean the rooms every 3 days. I stayed 5 nights. I had some trash in a plastic bag on my 2nd day. I heard lady cleaning the room directly across the hall from me. I stepped out & tried to give her my trash and she refused to take it. I asked her for toilet paper and she refused. I had to text WhatsApp # before someone can bring me towels and tissue. No one picked up on trash until the evening of day 3.

The hotel location was great. I was in an execute suite and the view from the balcony was awesome. I had the best view in the entire hotel, so I did not need to dine in the restaurant on the 36th floor. I wine and dine on my balcony.

Stayed in August 2025

The breakfast arrangement was terrible. The hotel has a partnership with a nearby restaurant for breakfast and the selections were terrible and restaurant's employees had zero customer service skills. Terrible foods and service

The location was great and hotel was clean

Stayed in August 2025

The cleaning was very good but only once a week, towels were also changed only once a week which is too long for a beach holiday, had to get the garbage out ourselves as well, after one week there were dust on the floors, plus there is no place to dry beach towels and swimming suits which would have been very helpful. The rest is perfect.

Perfectly located, very spacious and renovated apartment, elevators didn’t cause any trouble and arrived promptly, staff was amazing and very helpful, especially our manager David. Room had enough space, a small fridge, good bathroom and a balcony with a side sea view. Beds are comfortable and the couch is comfortable as well.

Stayed in August 2025

Everything was good, but most of the time going up and down the building was so crowded that we had to wait about 20 minutes. In the end, we often had to use the stairs. However, the rooms were clean.

Stayed in August 2025

Everything was good, but most of the time going up and down the building was so crowded that we had to wait about 20 minutes. In the end, we often had to use the stairs. However, the rooms were clean.

Stayed in August 2025

nothing

It clean & good view from balcony

Stayed in July 2025

ერთადერთი მინუსი ის იყო ჩვენთვის, რომ D ბლოკიდან პირდაპირ ვერ გავდიოდით პლიაჟზე და C მდე ასვლა და იქიდან გვიწევდა გზის გადაჭრა.

კმაყოფილები წამოვედით. სუფთა, მყუდრო გარემო და ძალიან თავაზიანი სტაფი. ორი ნომერი გვქონდა აღებული და ისე მოხდა, რომ ბავშვებიან ოთახში საწოლის დამატება გვინდოდა…რაც რამდენიმე წუთში დაგვიორგანიზეს და ძალიან ვვასიამოვნეს.

Stayed in July 2025

Breakfast could be improved, bigger place to accommodate more guests. We had to wait for a table. Staff is excellent, work quickly to replenish food.

Location, new building, new room, comfy bed, amenities like tea and coffee. Good view to the sea.

Stayed in July 2025

Not much to say here. Pretty standard.

I arrived late at night and my other booking did not answer my questions so I had to look for another option. I found this place and booked it right away. Managed to check-in through reception and the host sent me a message next day which was very nice of her.

Stayed in September 2024

The view and the room were exactly like the pictures , plus the staff were helpful

Stayed in July 2024

There is no shower and no parking

The location of the hotel is excellent and everything was close to the beach and tourist places

Stayed in July 2024

Staff so rude this girl in reception name Lika

Location

Stayed in July 2024

Always a big que in front of the elevators.

LOCATION, ROOM, SIGHTSEEING

Stayed in July 2024

Too much confusion on the lobby. Staff was overwhelmed (probably why they were always pissed off). Elevators didn't meet the demand, there was always a queue to go up and a 5/10 mins wait to go down. Around checkout time it was impossible, we took the stairs from the 31th floor.

Amazing location, great value.

Stayed in July 2024

Nothing, everything was amazing, place is cozy and very classy, too close to beach just separated by one street, and everything near to it, market and food zones.

Same as described, same as pictures, it is good in location too close to beach, bed is very comfy, air conditioning and tv are working well, it is great for discovering Batumi, it great in value for mid stay.

Stayed in June 2024

The breakfast is good but could be more various. Also for the breakfast you have to get outside the hotel and walk over the street to a restaurant as the hotel doesn’t have it’s own canteen.

Good location with great view, very clean room, comfortable bed.

Stayed in July 2024

Nothing

You can get a five star property in affordable price range. Beach is very close to the property. The view from the balcony was amazing. Wifi and other basic amenities in room were perfectly fine. You can see the city and Black Sea from your room which is having a small balcony. Our guest relationship manager Nino was very helpful and guided us about Batumi city. I would recommend it to all.

Stayed in December 2023

Everything was good, the only thing to note is that the building does not have a finished parking lot, and this causes great discomfort.

Stayed in August 2023

everything was well organized and clean. the staff ware really nice and helpful

Stayed in August 2023

Great quality and very comfortable. Awesome for its price

Stayed in August 2025