Nothing

Amazing staff and excellent facilities

Stayed in July 2025

I had to get up for my flight at 1.30am on Saturday 30/8. My husband was leaving much later. I was trying to leave the room very very quietly when suddenly there was a man standing there who surprised me. So far not his fault but then he started questioning me about the mini bar and I asked him to lower his voice as my husband was trying to sleep. He kept booming in a loud voice about checking out and I kept trying to explain to him that my husband was sleeping and would be checking out later. This had all been explained at reception when we had checked in. I had a lot of luggage and couldn’t carry it alone to the lift - the taxi was waiting for me downstairs with other passengers on the same flight -. I asked the man if he could help me to the lift by rolling one of my cases but he refused and said that he could send up a bell boy but of course by the time the bell boy would have arrived i would have missed my taxi. I mean if I had been asking him to lift something heavy I could understand but I was asking him to roll a case as I couldnt roll three cases at once and it was a long corridor. He obviously felt rolling a suitcase to help a lady was beneath his dignity but checking mini bars was ok for him.

Concierge so helpful. Mako retrieved my husbands iPad from a hotel 6 hours drive away for £35!! She was brilliant!

Stayed in August 2025

Restaurant at ground floor serve cold dishes while it should be served as hot plate. Staff argue with you to not accept the mistake and not replace it. It would be a great idea if you Look after your customers service experience in the restaurants not only at the reception.

Luxury, new and In the center

Stayed in August 2025

Suggest you ask for rooms with a view - 933 & 934 are good

Stayed in August 2025

We wish we had more time!

We started our vacations here and loved it so much that decided to return. It became a home away from home. The best service in the entire Georgia! Team is well-organized and well-trained.

Stayed in August 2025

It was wonderful! Staff at breakfast is a bit stiff. (I think language is definitely a barrier.)

Views and spa are amazing (we got a suite though).

Stayed in August 2025

Nothing

Location Staff Food

Stayed in August 2025

Nothing

Everything

Stayed in July 2025

Honestly nothing.

We chose Paragraph as our main destination to celebrate our first anniversary — and we’re so grateful we did. It truly elevated our time in Tbilisi, and we’re already thinking of coming back. We left with so many special memories from our stay: 1. The staff were incredible — genuinely kind, always helpful, and constantly going the extra mile to make sure everything was perfect. 2. They surprised us with a beautiful anniversary gift: a fruit basket, traditional Georgian sweets, and a personalized note that made us feel truly special. 3. Breakfast was a highlight — rich flavors, high-quality local cheese, honey, jams, and perfectly done Benedict eggs. 4. Our room was pure luxury — hands down one of the best hotel rooms we’ve stayed in. 5. The spa experience was another standout. Their facilities are top-notch, and our couple’s session was just what we needed to unwind. 6. And our favorite touch? The bedtime stories left for us each night — a unique blend of art and culture that gave us a glimpse into Georgian heritage. 7- Amazing view, amazing location. So many thoughtful details. So many warm moments. Paragraph didn’t just host us — it became part of our memory. Tbilisi was unforgettable because of it.

Stayed in July 2025

Too big, too expensive.

Facilities, room,... Suitable for people who look for luxury.

Stayed in June 2025

Had to leave.

Everything was so well though out and staff was very friendly and helpful.

Stayed in June 2025

think their upsell on transport from airport with outside provider was overpriced…. Used Bolt on outbound journey at 10% the inbound costs !

One of the best spas of any hotel anywhere in the world…

Stayed in June 2025

Nothing worth mention.

Rooms, lobby, the hotel was wonderful.

Stayed in June 2025

Excellent Staff, Facilities and Location

Stayed in June 2025

I had to leave.

Probably the nicest hotel I’ve ever stayed at - the staff were incredibly - from the reception staff, the masseuses, the waiters, cleaners - all incredibly hard working and friendly. I’m going to miss this hotel. Madloba, Rob

Stayed in May 2025

Comfortable, clean, and perfect location with cooperative staff

Stayed in May 2025

Very helpful staff, excellent breakfast, very good location, excellent spa area

Stayed in May 2025

N/A

Staff very welcoming, The breakfast was extremely delicious and good, Spa was very professional and super helpful and very clean. The room was simply perfect

Stayed in March 2025

Nothing

ALL !!!!!

Stayed in April 2025

Everything was fantastic.

Stayed in April 2025

Nothing

A six star hotel! It’s really one of a kind! We had a unique and memorable stay! The location, our suite and the view was spectacular. The stuff was so friendly and helpful! The food on the breakfast was extremely tasty! Thank you so much for your hospitality and your service! Special thanks to Erekle Asatashvili! He is a really professional manager and a great person! Thank you Erekle for that gracious welcome and you benevolence! This stay is something I’m yet to recover from!

Stayed in April 2025

Everything is creat

Modern , clean and nice location

Stayed in January 2025

Nothing

Everything was great

Stayed in March 2025

Nothing at all

Beautifully designed and everything was impeccable. enjoyed the spa and swimming pool. Love their wines and restaurants inside the hotel was amazing. It’s close to the mall. It’s nice to walk around.

Stayed in January 2025