9.1

Reviews of Tskaltubo Hotel Prometheus

Rustaveli Street 11, 5400 Tskaltubo, Georgia

  • Jemma

    Reviewed: 12 June 2025 · Stayed in May 2025

    Verified review

    Perfect hotel, nice place, very pleasant staff!

  • Radoslava

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    Very nice hotel, we used the big outdoor swimming pool, as well as the indoor spa zone with jacuzzi and sauna. Our room was spacious, with 2 balconies and a sofa. The breakfast was delicious, with a nice variety of tasty food. For dinner, I would recommend the restaurant across the street - Imeretian Esquisse.

    The only disadvantage was the uncomfortable bed.

  • Nerijus

    Reviewed: 15 May 2025 · Stayed in April 2025

    Verified review
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  • Alison

    Reviewed: 8 May 2025 · Stayed in May 2025

    Verified review

    Easy walking distance to Metalurgical and Medea sanatoriums, very pretty neighbourhood. Facility was clean, I was upgraded to a suite, spa was lovely. Staff was friendly.

    Breakfast was just ok

  • Rokas

    Reviewed: 7 May 2025 · Stayed in May 2025

    Verified review
  • Marek

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    The hotel offers excellent accessibility from the main road, with a compact but rarely full parking area. Its convenient location puts you within walking distance of several quality eateries and coffee shops. The staff demonstrated genuine willingness to assist, though limited English proficiency occasionally created communication challenges.

    As a frequent visitor to Kutaisi (this being my 6th trip), I understand the cultural differences between Georgia and Western countries and typically adjust my expectations accordingly. However, this stay fell below basic hospitality standards. Several minor issues accumulated during our week-long visit: hair in the suluguni cheese, a sauna advertised as temporarily unavailable for "2-3 days" that remained closed our entire stay, and a massage therapist who lacked proper training, making my wife uncomfortable due to his inexperience. What truly disappointed me, however, was finding a large piece of plastic in my breakfast salad. This isn't a cultural difference or resource issue, but a concerning lapse in basic food safety and preparation standards. The food was not only carelessly prepared but also lacked flavor. While I appreciate Georgian hospitality and understand regional differences, basic food safety is a universal expectation regardless of location.

    Property response:

    Dear Marek, thank you for beeing our guest. We have carefully read your comments about your time at the hotel. Rest assured, we are very concerned about your assessment. We have taken measures with the product suppliers and have replaced them. We would like you to visit our city and hotel again to see for yourself the warm hospitality we provide.

    Dear Marek, thank you for beeing our guest. We have carefully read your comments about your time at the hotel. Rest assured, we are very concerned about your assessment. We have taken measures with the product suppliers and have replaced th… Show more

    Tskaltubo Hotel Prometheus
    12 April 2025
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  • Tamar

    Reviewed: 8 March 2025 · Stayed in February 2025

    Verified review
  • Toidze

    Reviewed: 3 March 2025 · Stayed in March 2025

    Verified review
  • Sunil

    Reviewed: 20 February 2025 · Stayed in February 2025

    Verified review
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  • Nina

    Reviewed: 28 January 2025 · Stayed in January 2025

    Verified review
  • Io

    Reviewed: 11 January 2025 · Stayed in January 2025

    Verified review

    Room: large, comfortable with bathtub, spotless, warm, Staff: kind, polite Spa: good massage and thalassotheraphy by great therapists

    nothing special

  • Ana

    Reviewed: 18 December 2024 · Stayed in December 2024

    Verified review
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  • Daria

    Reviewed: 17 December 2024 · Stayed in December 2024

    Verified review

    Great facilities, welcoming reception

  • Strange

    Reviewed: 8 December 2024 · Stayed in December 2024

    Verified review

    breakfast spa excellent massage comfortable room Very helpful staff

  • 7.0 Good
    Josip

    Reviewed: 7 December 2024 · Stayed in November 2024

    Verified review

    Proximity to park and baths. Good breakfast.

    At hotel spa, everything is for extra fee. There were no hot water throughout whole stay. And just warning to other guests, 2 days after my card payment at the hotel, my card data was hacked and tried to be used for illegal purpose I can't be 100% certain if that was due to hacking at the hotel while paying the bill, but that was my only usage of card in recent period. So advice, pay with cash.

    Property response:

    Dear guest, thank you for your visit. We have carefully read your review and kindly ask you not to associate the hotel with any attempt to hack your card. Contact your bank and ask them to provide you with information regarding this. Almost all guests pay by card and have never had any problems. We are waiting for your appropriate response...

    Dear guest, thank you for your visit. We have carefully read your review and kindly ask you not to associate the hotel with any attempt to hack your card. Contact your bank and ask them to provide you with information regarding this. Almost… Show more

    Tskaltubo Hotel Prometheus
    11 December 2024
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  • Evgeniya

    Reviewed: 30 November 2024 · Stayed in November 2024

    Verified review

    Location, front desk and breakfast were nice.

    We ordered massage services and it was quite a dissatisfying experience.

  • 7.0 Good
    Mariam

    Reviewed: 21 November 2024 · Stayed in November 2024

    Verified review
  • Geladze

    Reviewed: 16 November 2024 · Stayed in November 2024

    Verified review
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  • Elena

    Reviewed: 7 November 2024 · Stayed in November 2024

    Verified review
  • Esteban

    Reviewed: 2 October 2024 · Stayed in October 2024

    Verified review

    Clean, perfect location. Friendly staff at reception. They were very helpful with some rude noisy guests Well equipped rooms. Excellent spa treatment Goos buffet breakfast

    Cold and dated decor. Feels too expensive for the experience delivered

  • E

    Reviewed: 19 June 2024 · Stayed in March 2024

    Verified review
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  • Bahdan

    Reviewed: 8 May 2024 · Stayed in May 2024

    Verified review

    hotel Prometheus and Tskhaltubo itself are amazing, I was nicely impressed, especially with meals - range of various dishes was amazing and everything was incredibly delicious! I would come back again :)

    room lightning was too cold as for me, like in a hospital. I would replace it with something warmer to match cozy atmosphere of the hotel!

  • Ana

    Reviewed: 8 May 2024 · Stayed in March 2024

    Verified review
  • Vilija

    Reviewed: 26 March 2024 · Stayed in March 2024

    Verified review
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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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