Pool was very cowded and not organized, pool service was very slow.

Location: located in the best part of Batumi, with all major attractions being walking distance from you. Room; Rooms are quite spacious with beautiful views over the city and the sea. Staff: very attentive and helpful, made our experience great

Stayed in August 2025

We booked two rooms but they were in different floors. I guess because of the timing and they were fully booked.

Great location, high quality facilities. We asked for late check out and they let us stay one more hour. Nice staff.

Stayed in August 2025

Value is a bit overpriced, also housekeeping service need to improved, you need make request several times your request. Sometimes they forget or make it very late. Maybe because hotel was full and it was high season

Location is good, close to center few minutes to walk. Breakfast was very good

Stayed in August 2025

No Water bidet 🙁

Every thing was perfect 🤍 Sapa was very good person 🙏🏻

Stayed in August 2025

Minur maintenance in the room is required: the curtains didn't function well, the wallpaper in the toilet is torn in a few places. No English movie on the TV.

The hotal restaurants are very good. The spa treatments are awesome 😃 The room is great, a very comfortable bed. Great view.

Stayed in August 2025

Nothing !

An exceptional hotel, perfectly located in the heart of Batumi! I had the immense privilege of being upgraded to an even better room, thanks to a lovely lady named Marl (or Mari, apologies if I got the name wrong) — the room was simply stunning. The welcome was outstanding: as a French guest, I felt truly appreciated and taken care of. The indoor and outdoor pools are excellent, and the gym is equally impressive. I wholeheartedly recommend this hotel to all French visitors and travelers from around the world looking for an unforgettable stay in Batumi.

Stayed in July 2025

I will tell you about before arrival, I booked a room for my son and his friend and even before arrival I contacted the accommodation many times and every time they responded positively and professionally. The impression of the hotel began before I arrived and I also felt comfortable sending my son alone and I felt that he was in the hands of a professional and reliable escort. Upon arrival, they received my son. He spoke about the kindness of the reception staff and the exceptional hotel, cleanliness, delicious food, a room with a view of the Alpha Tower, a pleasant pool, an excellent location. I would like to thank the hotel staff for a pleasant experience for my son as he was going out alone for the first time.

Stayed in August 2025

just Perfect!

Stayed in July 2025

N/A

Central. Great pool. Friendly staff. Nice big rooms. Special thank you to George at the front desk who was very helpful and friendly.

Stayed in July 2025

I didn’t like restaurant on the first floor. Waiters can’t remember your order and everything I ordered was wrong. Prices are high and not to the standard of a 5 star hotel

Everything was clean and nice.

Stayed in June 2025

The guy who checks the rooms for breakfast should get the correct list from the reception....we had paid and were asked many times

Location...rooms

Stayed in June 2025

The smell in the corridor and the room triggered my allergy - bed size is small for two people and the mattress is quite hard.

Amazing central location from the top floors, you can see many of Batumi's top attractions, and friendly staff . I would like to extend a thank you to Mari for her professionalism - good room amenities

Stayed in June 2025

The lifts were not enough. We've waited for it a bit. The setting of Air conditioner was hard. It could have a central-based control.

The staff is friendly and helpful. They upgraded our standard room to suite. The location is perfect. Our room had sea view.

Stayed in June 2025

Most people do not speak English.

Weather was nice

Stayed in June 2025

Staff members were excellent and very friendly, helpful and supportive.

Stayed in May 2025

The location and staff of the hotel were excellent. The cleanliness and room size were good. I will come back to the hotel. Thank you Mari.

Stayed in May 2025

Love this hotel❤️❤️

Stayed in May 2025

From check-in to check-out, everything was handled with professionalism and care. The staff was courteous, attentive, and always ready to assist. The room was clean and well-organized for a comfortable stay.

Stayed in May 2025

As, some of the restaurants and bars were under renovation, it reduced the flexibility and enjoying the time in the hotel.

Room and location was very good. Staff were very helpful and friendly.

Stayed in May 2025

Special thanks for the kind lady in the reception “ Mariam “ for her assist and kindness

Stayed in May 2025

The room furnitures need to be renewed.

The location and the staff

Stayed in April 2025

Was upgraded to amazing room . Everything is clean and an amazing service from everyone there! the belboy Saba was very helpful with every piece of advice or question about Batumi . 10/10 breakfast! 10/10 service Again, I would like to thank Saba .

Stayed in April 2025

Everything was perfect ✨✨

The staff was really kind they knows that we are coming for honeymoon and first time they upgrade our room to a sweet without any charge , that makes us really happy , clean and beautiful hotel

Stayed in April 2025

The AC in the bedroom was hard to turn off. Smell in the SPA facility in the room was not pleasant.

Amazing location, great level of hospitality. Very grateful for the upgrade. Wonderful views from the room.

Stayed in March 2025