Reviews of Hotel Rustaveli 4 stars
Shota Rustaveli Avenue #50, 4600 Kutaisi, Georgia

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Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewVery nice and clean, friendly and helpful personnel.
Room is on a small side. Can use some chair(s)…
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewI had a great stay at Hotel Rustaveli. The location is perfect — right in the heart of Tbilisi, with shops, cafes, and historical sites just a short walk away. The room was clean, comfortable, and had a beautiful view over the city. The staff were very friendly and helpful, always ready to assist with anything I needed.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewEverything is great no surprises perfect elegant staff tasty breakfast clean comfy spacious room nice peaceful location I really recommend this hotel to everyone
Nothing really
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewHelpful and welcoming Guest Agent, good facility
The only complain I have is a pillow. To high. It was difficult for me to sleep on it.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThis is our second time staying here — it’s very convenient for getting to the airport at night. A great hotel to spend the night: everything is clean, tidy, reasonably priced, and nothing unnecessary. There are good restaurants and a shop within a 10-minute walk. Thank you, we’ll stay with you again!
“Thank you for your lovely feedback. We’re always happy to welcome you back!🩵
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewHotel is located near the city centre it's very clean the staff is amazing and friendly and it's value for money is good as well, breakfast was vary delicious they offer transfers from the airport and checking is super fast beds are very comfy
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewA small hotel located right on the road, very convenient for a short stay. Everything was clean, and the girl at the reception was friendly and welcoming. A great place to spend part of the night before heading to the airport
I can’t say there’s anything bad about this hotel — you just need to understand that it’s a budget place. It’s not meant for a luxurious stay, but it’s perfect if you just need a place to sleep for the night and move on.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 February 2025 · Stayed in January 2025
Verified reviewReviewed: 14 September 2024 · Stayed in September 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewUnfortunately, my experience was far from pleasant. The cleanliness of the room was subpar. The air conditioning unit wasn't functioning properly, making it difficult to get a comfortable temperature in the room. Also, the parking was far from the hotel.
Reviewed: 16 July 2024 · Stayed in June 2024
Verified reviewThe balcony was big and good
No car parking
Reviewed: 11 July 2024 · Stayed in July 2024
Verified reviewReception was friendly and profi, specially there was one guy who tried all he could to sort out all requests / big terrace
Aircon only in one room that is not efficient / poor messy and overpriced breakfast / no soundproof windows while hotel is next to busy street / no windows shades curtains
Reviewed: 6 May 2024 · Stayed in May 2024
Verified reviewThe building is pretty new and the staff at the reception was very friendly and helpful. The bed was very comfy.
There was only one set of keys, no room service at all (we stayed two nights). The bathroom was very humid. Every evening some young guys were gathering in the lobby or right outside and chillin, it wasn’t quiet. The hotel is pretty far from the center but thank god Bolt is cheap af.
Reviewed: 9 February 2024 · Stayed in February 2024
Verified reviewReviewed: 26 November 2023 · Stayed in November 2023
Verified reviewBed was comfy
Room was cold when we arrived. There was no table or chair. There was a coffee table. Shower was leaking water so whole bathroom got wet.
Hello, we are always ready to solve any problem and desire of the guests. if we knew, we would add inventory for you and solve the problem with the heating and bathroom.
Reviewed: 12 August 2023 · Stayed in August 2023
Verified reviewReviewed: 9 August 2023 · Stayed in August 2023
Verified reviewVery clean. Almost new. Great staff. The location is great. Ten mins walk from city centre
Thanks for your visit and good rating
Reviewed: 4 August 2023 · Stayed in July 2023
Verified reviewComfortable and near from the center within 6 minutes walking. The reception staff were very helpful especially she offered to us parking for one car.
I wish the blanket were more clean.
Reviewed: 28 July 2023 · Stayed in July 2023
Verified reviewThe receptionist was very friendly and helpful.
The room faced into a dirty uncleaned backyard.
Reviewed: 6 July 2023 · Stayed in May 2023
Verified reviewstuff was very helpful 
rooms was normal 
Thank you, Mr Yousef ! We are waiting for you again :) Best regards!
Reviewed: 2 July 2023 · Stayed in June 2023
Verified reviewI didn't have the breakfast, so can't comment on that. Staff really friendly. Decent location, 10 minutes walk to the bars on the river.
Thank you very much, we are waiting for you again with best wishes!