The staff in the restaurant require proper training to meet Marriott standards (except for the omelette makers, who were very professional). The dishes were wet, waiting for empty plates and spoons. Also, the staff needs to be more friendly and at least smile to the guests.

The hotel is very comfortable because it is very clean, well-maintained, and close to downtown. Staff in the reception and room service are very friendly. The check-in and check out process was smooth and quick.

Stayed in August 2025

No pool , just one restaurant in the hotel, there was no much options .! Rest everything was good , staff were very professional and knowledgeable.! Overall the stay was good.!

Location was great

Stayed in August 2025

Maintenance service was below standard. I called them 3x because the A/C wasn’t working well. It’s set to 16 C, and yet the room temp was hardly 24. His response was to lower the setting to 12 C, and put the fan at max, which dropped the room temp further to 22. The A/C needed maintenance, not changing temp setting. I also called 3x about a leak in the bathroom from the toilet seat, I’m guessing from flushing tank (hopefully not from the drain pipe!!), and his response was to put a towel behind the toilet seat!!

Location, clean, nice reception staff, very helpful and patient

Stayed in July 2025

We’re currently staying at the Marriott Hotel in Tbilisi, and everything has exceeded our expectations. From the moment we arrived, we were greeted with warmth and professionalism. The check-in process was smooth, and the staff were friendly, helpful, and fluent in English.

Stayed in July 2025

AC was little weak

Location

Stayed in July 2025

1.Allotments of the room was not appropriate. We booked two junior suites and requested to give them on the same floor. They alloted one room on the 5th floor and the other smaller room on the 4th floor that too at the far end of the floor. Being a senior citizen, we had to walk a lot. Although we came to know later that there was a room already available on the same floor!! Why they didn't they give that to us!! Finally, the next day, they moved us 2. Choices of dishes in the only restaurant was very poor for vegetarians. My husband is intolerant to garlic, and he was left with hardly any choices? Only sandwiches or Kachapuri!! 5 star hotels should have more international choices. There are lots of Indian tourists there. No rice, curry, Thai, or Chinese dishes!! Surprisingly

Location, rooms, and breakfast. Our room was spacious and very clean. Housekeeping was quite good. It was a comfortable stay.

Stayed in May 2025

Nothing

Amazing hotel

Stayed in February 2025

The view from the room

The room is big and very good for a family stay. Located at the most happening place of Tbilisi.

Stayed in April 2025

Service at breakfast could have been better

Location was excellent. Staff were lovely. I had a great stay

Stayed in May 2025

Dental kits and shaving kits should be provided. Also we had to keep requesting for stocking of creamer/ tea bags/ coffee sachets despite using only 2 per day - we needed to keep calling post housekeeping next day as it was not refilled.

Location was perfect. Staff was extremely helpful.

Stayed in April 2025

The fitness center was very mediocre and the executive lounge could have been better and the bathrooms could really benefit from having bidets installed.

The breakfast selection and quality were good and the breakfast timings was convenient, the best part of the hotel was the location.

Stayed in April 2025

Bar and restaurant very limited

Location

Stayed in March 2025

Nothing

Nice

Stayed in March 2025

nothing

Outstanding service and exceptional food! We were truly touched by the thoughtful gift waiting for us in our room upon returning from our wedding—what a lovely surprise. A special thank you to Nika for always making our breakfasts feel extra special with her attentive care. And hats off to the entire reception team—your patience, professionalism, and kindness did not go unnoticed. Truly a fantastic team all around!

Stayed in April 2025

Very good staff sevice. thr breakfast eith lots of variety and very yummy. i like their homemade Nuts jam

Stayed in February 2025

food

Ambience

Stayed in March 2025

Very good services and stuff

Stayed in April 2025

excellent service, big room, luxury hotel. it was our second time and we will surely be back to this hotel :)

Stayed in April 2025

We really enjoyed our stay here , great location

Stayed in March 2025

Friendly staff, great breakfast, and wonderful hotel

Stayed in March 2025

Nothing

Location was amazing and the breakfast there was so much choice

Stayed in February 2025

change all The towels used in the bathrooms because is very old and discolored.

Stayed in February 2025

My room is facing allies and park - silent. i heard some noise (~30mins) in one of the midnight - guess its protests. its because the hotel is close to Parliment.

Excellent location. Many good reataurants nearby. most important is only 5 mins to Opera and Ballet Theater Tbilisi that is meeting points of many day tours to outside Tbilisi - Trinity Monastery, and Uplistsikhe cave & Svetitskhoveli Cathedral. The staff service is very helpful - I want to run in the morning in the next four days that Ana provides some good suggestions of running routes during checkin. I feel very warm and happy The room is very clean and comfortable - perfect. The cleaning lady is very nice and sweet. She asked how was my stay and let her know if need anything. Feel very considerated In the breakfast, i like the Walnuts jam - whole walnuts soak in sugarrrr jam - its my favorite and retreat after morning run each days Georgian Walnuts is really gooooood qualityz Unfortuntely, i cannot find walnut jam in local supermark Overall, its a very good experience. I will definitely return to this hotel next time.

Stayed in February 2025

No complaints.

Very clean and nice property located in a great location. The staff was highly attentive and friendly and managed to fulfil any request we had. The breakfast very nice too.

Stayed in December 2024