The heater was turned off

The staffs were great especially Mrs Mariam , she was very helpful ,

Stayed in June 2025

The room was very cold and the warmer wasn't working, no water for drink was available and when we asked they let us pay 2 GEL for each bottle.

The staff is very friendly, we were alone at the hotel so they prepared for us a big table for breakfast with several plates, also the location is great with nice view. Bidet available.

Stayed in January 2025

Rooms needs more furniture as an apartment should have a small kitchen and washing machine and iron + internet connection is bad and slow

Good stuff and good food in the halal restaurant they have

Stayed in July 2024

All was good!!

Nice spacious room. Extra spacious for my family.

Stayed in July 2024

We stayed here for three nights March 8 - 11 to skiing at Didveli. We chose it because of the position which is close to the road to Didveli and at the same time is close to 2 good restaurants Mimino and Sazadani, also there is a ski rent nearby with cheaper prices when at Didveli. To get to Didveli and back we took taxi. The room exceeded out expectations, it was warm, clean and spacious with soft and comfortable beds. The bathroom was clean and spacious too with a shower with hot water. TV set is able to read flash drive and play moovies that was important for us.

Stayed in March 2024

Huge piece of dust under the fridge. Zero working bedside lamps. 1 set of slippers and 2 bathrobes? Parking and sidewalk covered with ice so it's nearly impossible to stay on two legs. Price doesn't suit the quality.

Hotel located near the city center of Bakuriani. Also there are a lot of restaurants around. Breakfast included.

Stayed in January 2024

Advertised and understood that there is no self catering so no problem there, but there is a small fridge, kettle and hairdryer in each room.

Largee than average rooms, comfortable beds with luxurious linnen. The receptionist Mariam was an absolute star, arranging early check in and late check out with baggage storage. Close proximity to lots of restaurants, 25 Ski park just around the corner. CBD and Spar within walking distance. Could walk to Ski park with ski boots on which was a bonus.

Stayed in January 2024

The only things that were not good are cleanliness and bed sheets. Would be also nice if we could regulate the room temperature, because it was too dry there, my throat dried out and also the static charge from the bed sheets was messing with my devices, wireless chargers. The lightnings were nice tho

When I was booking, I didn’t know about the location of the slopes, and this was a very pleasant surprise, that the 25 slopes were just behind the corner. The breakfast was fine, everyday something new. For the dinner there are couple of places available, tho we were visiting Sazandari. A place to check out! The view from my room was gorgeous, especially when it started to snow, it was beyond the amazing.

Stayed in January 2024

Room, price and location.

Stayed in December 2023

Breakfast option was not clearly available at the time of booking and upon arrival seemed like wasn't there at all. Not a major issue coz there was a restaurant in the hotel itself.

The Place was just right next to the main SKI Lifts, which was great and the main reason for us to booking with them. We booked a spacious family room and it had great views too.

Stayed in December 2023

Very good and l hope one day I will be there

Stayed in August 2023

The hotel room did not had any cups or mugs. The room for 3 guests did not had any cover or curtains for the windows due to which it was very bright and we were unable to sleep.

The halal restaurant was just in the hotel which was very convenient. The hotel was clean and had elevator. The rooms were big and clean.

Stayed in July 2023

Nothing to mention here

We stayed in the three bedrooms family suite. One of the bedroom had a big attic window over the bed which had lovely view in the morning. Other bedroom had a balcony with a view. The location is good. The breakfast was not so elaborated but it was sufficient for us. We tried their restaurant Ushba as well.

Stayed in December 2022

The lady at reception refused to give us the booking!!@

Nothing

Stayed in July 2025

ყველაფერი ძალიანკარგი იყოო.,🥰მადლობა სტაფს გამოჩენილი ყურადღებისთვის აუცილებლად გესტუმრებით კვლავ

Stayed in March 2025

Excellent

Stayed in March 2025

There was no one at reception , we had to wait 40 minutes and look for personal untill i found someone to give us key. service was strange disrespectful and disappointing. water was constantly getting cold so we couldn't take normal shower. robe was torn. towels were in very poor condition . there were no curtains . and on second day they wrote silly messages on whatsapp asking why i left negative review. it is not a one star hotel, but have prices for 4 stars. do not recommend to anyone!!!

only thing to like is the location

Stayed in March 2025

Room could have been cleaned every day, not on day 3. Shower cabin in a bad quality, it was required to remove much water from the floor after taking a shower. No light in the corridor. It was rather cool in the room.

Breakfast was good

Stayed in February 2025

Not clean, a lot of dead bugs and bathroom was dirty and the side tables were dusty

Honestly just the air conditioning and they didnt even have the remote in the room we had to ask for it

Stayed in September 2024

Everything was OK!

The hotel is located near the city center of Bakuriani. Also, there are a lot of shops and restaurants around. The room exceeded our expectations, it was clean and spacious with comfortable beds. The bathroom was clean and spacious. The staff is friendly and supportive.

Stayed in August 2024

Thank you mariam

Stayed in August 2024

Every thing is perfect

Stayed in August 2024

Everything was perfect 🤩❤️

Everything was perfect 🤩❤️

Stayed in July 2024

My son broke a glass and the hotel charged us 20 Lari ($7) for it. The glass seemed liked a normal glass with no brand. When I said that that was too much for a glass, they told me that the set cost 100 GEL because it was a special kind of glass! I later found full sets (6 pieces) of similar glasses for 8 GEL. There is a note in the room that says: "Smoking and damage to inventory will be fined" (sic.). They seem to take this "fine" thing really seriously.

The location and the cleanliness.

Stayed in June 2024