Reviews of Three Penguins 4 stars
Tsakadze st, 0165 Bakuriani, Georgia

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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewNothing
The lady at reception refused to give us the booking!!@
you haven't been in our hotel. so you don't have right too write comment , i will assume you now with booking.
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewThe staffs were great especially Mrs Mariam , she was very helpful ,
The heater was turned off
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewყველაფერი ძალიანკარგი იყოო.,🥰მადლობა სტაფს გამოჩენილი ყურადღებისთვის აუცილებლად გესტუმრებით კვლავ
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewExcellent
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewonly thing to like is the location
There was no one at reception , we had to wait 40 minutes and look for personal untill i found someone to give us key. service was strange disrespectful and disappointing. water was constantly getting cold so we couldn't take normal shower. robe was torn. towels were in very poor condition . there were no curtains . and on second day they wrote silly messages on whatsapp asking why i left negative review. it is not a one star hotel, but have prices for 4 stars. do not recommend to anyone!!!
გამარჯობა! პირველ რიგში მადლობა რომ გვესტუმრეთ. 1) ყველაფერთან ერთად მატყუარებიც ყოფილხართ, თქვენნაირი სტუმრები არასად და არასდროს არ იქნებიან კეთილგანწყობით მიღებულები. 2) არანაირი ლოდინი არ მოგიწიათ მაქსიმუმ 5 წუთი ელოდეთ ადმინისტრატორს (უბრალოდ სასაცილოა თქვენი კომენტარი, აბსრუდს რომ თავი დავანებოთ) - ან სად დაინახეთ სტაფის ცუდი მოქცევა (თუ რაღაცაზე გაბრაზებულები იყავით ან ნერვებაშლილები ეს თქვენი საქმეა, ტყუილებს უნდა შეეშვათ ამხელა ხალხი, და ადამიანის უაზრო დაკნინებას). 3 ) ან თუ რაიმე პრობლემა გქონდათ ადგილზე შეგეძლოთ გეთქვათ და არა აქ დაგეწერათ, მაგრამ თქვენ გეტყობათ ახლა გაიგეთ ბუქინგის შესახებ და გიხარიათ ამ პლატფორმის გამოყენება და დაკომენატარება :D. 4) სხვა პრეტენზიებზე კი ვთვლი რომ პასუხის გაცემაც კი სამარცხვინოა ჩვენი მხრიდან, იმდენად ზნედაცემული მიზეზები გაქვთ ჩამოთვლილი. 5) ან რომელ 5 ვარსკვალიანს სასტუმროს უდევს 3 ადგილიანი ნომერი 190 ლარად - თუ არ გაქვთ შესაძლებლობა მიბრძანდით პირდაპირ აპარტამენტებში 40 და 50 ლარად.:D
გამარჯობა! პირველ რიგში მადლობა რომ გვესტუმრეთ. 1) ყველაფერთან ერთად მატყუარებიც ყოფილხართ, თქვენნაირი სტუმრები არასად და არასდროს არ იქნებიან კეთილგანწყობით მიღებულები. 2) არანაირი ლოდინი არ მოგიწიათ მაქსიმუმ 5 წუთი ელოდეთ ადმინისტრატორს (… Show more
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewBreakfast was good
Room could have been cleaned every day, not on day 3. Shower cabin in a bad quality, it was required to remove much water from the floor after taking a shower. No light in the corridor. It was rather cool in the room.
Hello! First of all, we are glad that you were our guest. Now, as for the negative qualities you listed, which are unfounded and inappropriate on your part. 1) The room is cleaned regularly by the cleaner every second or third day depending on the duration of the reservation, none of the cleaners in the hotel will clean you every day, if you ask it is possible, and one more thing, I don't know how it is accepted in your country, but if the guest wants to clean the room, they leave the key, which did not happen from you. 2) The shower cabin meets all the necessary criteria, and this reason from you is completely unacceptable. 3) And in the corridor there is a light switch that you have to press sometimes, if the staff didn't need to turn it on, - and another advice from us, when you write a bad comment, write it correctly and clearly or don't write it at all.
Hello! First of all, we are glad that you were our guest. Now, as for the negative qualities you listed, which are unfounded and inappropriate on your part. 1) The room is cleaned regularly by the cleaner every second or third day depending… Show more
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewThe staff is very friendly, we were alone at the hotel so they prepared for us a big table for breakfast with several plates, also the location is great with nice view. Bidet available.
The room was very cold and the warmer wasn't working, no water for drink was available and when we asked they let us pay 2 GEL for each bottle.
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 December 2024 · Stayed in November 2024
Verified reviewReviewed: 4 September 2024 · Stayed in September 2024
Verified reviewHonestly just the air conditioning and they didnt even have the remote in the room we had to ask for it
Not clean, a lot of dead bugs and bathroom was dirty and the side tables were dusty
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewThe hotel is located near the city center of Bakuriani. Also, there are a lot of shops and restaurants around. The room exceeded our expectations, it was clean and spacious with comfortable beds. The bathroom was clean and spacious. The staff is friendly and supportive.
Everything was OK!
Reviewed: 8 August 2024 · Stayed in August 2024
Verified reviewThank you mariam
we are glad that you was here thank you so much for visiting us and we hope to see you again
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewEvery thing is perfect
thank you so much we hope to see you again we love your family
Reviewed: 25 July 2024 · Stayed in July 2024
Verified reviewGood stuff and good food in the halal restaurant they have
Rooms needs more furniture as an apartment should have a small kitchen and washing machine and iron + internet connection is bad and slow
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewNice spacious room. Extra spacious for my family.
All was good!!
Reviewed: 12 July 2024 · Stayed in July 2024
Verified reviewEverything was perfect 🤩❤️
Everything was perfect 🤩❤️
Thank you❤️