Reviews of Touch the Mountains, Twins Hotel, New Gudauri
Twins Hotel, 4702 Gudauri, Georgia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewExcellent location if you come to ski in Gudauri. The nearest ski lift is only 3000 metres from the apartment. After leaving the building, you need to turn left and walk down the street. The balcony offers stunning views, the apartment is new and equipped with everything necessary for living and self-cooking. There is a washing machine in the bathroom. There was always hot water during our stay. You can leave your skis in the locker on the ground floor. The locker is very large, and it can store up to four sets of equipment. We really enjoyed our stay and we will definitely come here again in the future.
nothing
Igor, thanks for а positive review. Look forward to hosting you again ☺️
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 January 2025 · Stayed in December 2024
Verified reviewGreat value for money location not too far from the lifts. Host was helpful and supportive with tips and shuttles.
The apartment building is extremely warm inside. We switched off both heaters and managed to sleep comfortably with the door slightly open whilst its -7 outside. This is due to heating coming from other apartments.
Juan, thanks for the review, look forward to hosting you again!
Reviewed: 24 August 2024 · Stayed in August 2024
Verified reviewReviewed: 11 May 2024 · Stayed in May 2024
Verified reviewOne of the best hotel
Thanks, Yaqoup! Look forward to hosting you again :)
Reviewed: 23 April 2024 · Stayed in January 2024
Verified reviewThe host was very accommodating and keen on us having a good stay, beds were comfortable, the apartment was clean, and the best part was the view, it was spectacular exactly as it was on the photos. Thanks Guranda you were very helpful and kind.
If you're using a 3 pin plug for your devices, it's best to buy your own adapter. However, the host was kind enough to arrange one for us.
Dear Lynnette, thanks for your kind words. Look forward to hosting you again!
Reviewed: 11 April 2024 · Stayed in April 2024
Verified reviewGood value for money room with lovely views onto the surrounding mountains and valleys. Nice to have access to a washing machine in the room. Easy, no hassle process to get access, too. The heating works extremely well and keeps the cold at bay.
The beds are not the most comfortable - both the bunk bed and the two single sofa beds, which have to be pushed together. It's a shame the positioning of the bunk bed blocks off the glorious views. Also, while it's not a problem, it's important to note, especially if travelling with young children, that the building is one of the furthest from the cable car station, so do expect a 10-minute walk uphill with ski gear.
Dear Hfu, thanks for your comments. It’s unfortunate, you didn’t use the ski lift 2-minutes walk away from the hotel, that would take you to the ski center… it was indicated on the map I shared with you. Also, think bunk beds serve a very important purpose - because of them the room is spacious and can accommodate 4 persons, like it was in your case. For enjoying views, there is a balcony.
Dear Hfu, thanks for your comments. It’s unfortunate, you didn’t use the ski lift 2-minutes walk away from the hotel, that would take you to the ski center… it was indicated on the map I shared with you. Also, think bunk beds serve a very i… Show more
Reviewed: 20 February 2024 · Stayed in February 2024
Verified reviewReviewed: 19 February 2024 · Stayed in February 2024
Verified reviewReviewed: 19 February 2024 · Stayed in February 2024
Verified reviewReviewed: 3 February 2024 · Stayed in February 2024
Verified reviewA modern, clean, compact and equipped with all that’s needed for a pleasent stay. The balcony view is stunning, parking just in front of the building and the host was super friendly and willing to help
Nothing it all. I like to come back soon again.
Thank you, Maarten! Look forward to hosting you again☺️
Reviewed: 28 January 2024 · Stayed in December 2023
Verified reviewReviewed: 3 January 2024 · Stayed in January 2024
Verified reviewReviewed: 4 November 2023 · Stayed in October 2023
Verified reviewLocation is perfect. The room has an awesome view of the mountains. Room is tidy and clean. Plenty of towels and beddings.
Marianne, thank you! Look forward to hosting you again :)
Reviewed: 24 June 2023 · Stayed in June 2023
Verified reviewWe were absolutely amazed with the interiors, passionate decorations and modern utensils
We kind of felt like at home, slept very peacefully and woke up fresh! Uniquely built and surrounded by stunning views.
Reviewed: 8 March 2023 · Stayed in March 2023
Verified reviewReviewed: 19 February 2023 · Stayed in February 2023
Verified reviewReviewed: 14 February 2023 · Stayed in February 2023
Verified reviewReviewed: 15 September 2022 · Stayed in September 2022
Verified reviewThe apartment is brand new, very comfortable and fully equipped, with a stunning view of the mountains.The location is fantastic - 2-minute walk to a supermarket and plenty of restaurants around the area. The host was excellent, she made our stay very pleasant .Can't recommend this place enough!