Reviews of White House in Kakheti Eniseli
Kakheti Georgia Kvareli / Eniseli, 4806 Gremi, Georgia
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Reviewed: 29 October 2024 · Stayed in October 2024
Verified reviewReviewed: 15 September 2024 · Stayed in September 2024
Verified reviewThey are amazing
Reviewed: 25 July 2024 · Stayed in July 2024
Verified reviewWe had a wonderful stay, we where able to park the car behind a fence. So that was protected. We had nice ac and oké beds. We did a wine tasting one village further up, the host did bring us with his own car. That was really kind of him!
The bathroom was outside of the bedroom. But it was doable and we did have towels.
Reviewed: 27 January 2024 · Stayed in January 2024
Verified reviewReviewed: 27 January 2024 · Stayed in January 2024
Verified reviewReviewed: 19 September 2023 · Stayed in September 2023
Verified reviewIf you search for an air air b&b accomodation like room shared with the family (not at the same time :-) with outside shared bathroom this is a clean accomodation in the middle of the vineyards.
You don't pay for rooms dedicated to guests only. Those rooms are used by the family when empty: the wardrobe for instance, present only in one room, was full of stuff. The bathroom is shared with the family and is on the balcony (if it is wet or cold you will freeze). There are free toiletries, no bathroom mat, remember to check the toilet paper before doing your business and try the water because the family may have finished the hot water without turning on the boiler. We arrived at 20.00 (we were expected) and they still had to make the beds. The deluxe room has another bed and a baby bed. A small window that was difficult to open. One of my friend vomited twice on the ground (she couldn't reach the toilet on time). She cleaned with the provided towels in order to try to sleep. It was 2 am and 4 am. We told the family at breakfast. After breakfast we checked out, after only one night out of there (the modified has been approved by them on booking). They started calling me on the phone, writing me on WhatsApp, sending a photo of the car plate telling us they would call the police if we didn't pay the damages, the room was destroyed, we were pigs, we were not human beings and that we had to clean with our clothes. I managed to turn the conversation inside booking chat and asked to provide photos but they didn't provide anything more then insults. We offered to repay the the towels. If I was unfair I could have leaved a 1 point review... When we arrived everything was fine! I had the shower at 23, and since I had soap on, I managed to do my finish the shower. The person who vomited slept in the double room. I had no idea of what happened till the morning and then we told the lady. Maybe she did not understand us. I asked for a change of date. You had the power to accepted it or not. You accepted. You made the mistake.
Firstly, if you didn’t like the hotel you could cancel the reservation. You slept in your vomit the whole night and didn’t ask the family for help. In the morning you didn’t inform the host too, you got the breakfast and requested to change the reservation and leave. If there was not toilet paper or soap why didn’t you request it? At the check-in day when we spoke on the phone we asked if u need anything, you told that everything was okay. In the morning you changed the reservation which we agreed to and didn’t refuse. The real reason you decided to change it was the mess that you caused. We saw everything after you left, the room was in terrible condition. The witnesses of it were the other guests too. We couldn’t take the photos because we forgot it in speed. Staff started to clean immediately to not bother other guests. You cleaned the vomit which was in the whole room with the towels that was for your use, you didn’t inform the staff and left. We called you, you didn’t even answer the calls and blocked our number. We tried to contact with the second number then messaged via the booking and after that you answered us with a lie promise that you would pay for towels. If you were right to the family why didn’t you answer our calls? We had to throw out everything from that room, the mattress, the towels and so on. Our hotel functions for a couple years, we had so many guests from so many countries but nobody has done anything like that. Also you are writing the wrong information. If you didn’t like the hotel you could refuse before check-in and go to another hotel which is many in our province.
Firstly, if you didn’t like the hotel you could cancel the reservation. You slept in your vomit the whole night and didn’t ask the family for help. In the morning you didn’t inform the host too, you got the breakfast and requested to chang… Show more
Reviewed: 30 August 2023 · Stayed in August 2023
Verified reviewReviewed: 28 September 2022 · Stayed in September 2022
Verified reviewThey were superfriendly and even shared a meal with us. We could sit on the terrace and the hanging share wich was nice. Dinner and breakfast were really good
It was a little bit hard to find