Reviews of Hotel Ker Alberte 4 stars
4, rue du Docteur Sainte Rose, 97300 Cayenne, French Guiana

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Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewBeautiful, classic property with lovely staff. Felt like I was in a tropical oasis. Beautiful.
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewThe friendliness from the local staff and the cleanliness of the facilities
The breakfast was pricey for what was being offered and the information provided to go out for dinner was somewhat poor.
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewClean, beautiful, and classic.
No parking.
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewReviewed: 19 November 2024 · Stayed in November 2024
Verified reviewReviewed: 30 October 2024 · Stayed in October 2024
Verified reviewReviewed: 21 August 2024 · Stayed in August 2024
Verified reviewStaff was lovely, good shower
No coffee or tea in the room.
Reviewed: 9 July 2024 · Stayed in July 2024
Verified reviewReviewed: 2 June 2024 · Stayed in June 2024
Verified reviewThe food . The service. The pool and the sound of the birds ♥️
Reviewed: 5 April 2024 · Stayed in April 2024
Verified reviewWe loved the Ker Alberte. We especially enjoyed the garden and pool area, which felt like a secret oasis from Cayenne. The hotel was also walkable to everything you wanted to see in Cayenne and made for a great jumping off point to get to things outside of Cayenne.
Reviewed: 19 February 2024 · Stayed in January 2024
Verified reviewExceptional boutique hotel, wonderful setting in a tropical garden, big rooms, delicious breakfast, gourmet dinner. Excellent location to visit Cayenne on foot. Very friendly staff.
Reviewed: 7 January 2024 · Stayed in January 2024
Verified reviewThe staff was very friendly and helpful. We had an issue with breakfast and the lady from reception helped immediately. Also the on site restaurant is very good.
Prices were quite high for breakfast, 23 euros per person.
Reviewed: 4 December 2023 · Stayed in December 2023
Verified reviewThis is a beautiful hotel with lovely staff. The rooms are so comfortable and there is a lovely courtyard and pool for relaxation and great meals.
Reviewed: 11 October 2023 · Stayed in September 2023
Verified reviewLa position de l’hôtel, son charme, la qualité des services, le professionnalisme du staff
Rien du tout
Reviewed: 25 September 2023 · Stayed in September 2023
Verified reviewReviewed: 20 September 2023 · Stayed in September 2023
Verified reviewPerfect location near the downtown. Superb restaurant. Outstanding staff from housekeeping, reception and the restaurant. Mr.Laurent, the owner, was really helpful and kind. He solved some issues that came up in a very efficient and fast way. Made the stay much more pleasant. Also a special thanks to Elisa, Gino and Tatiana for the tips and help provided during the stay. The design of the hotel is remarkable. The place is really recommendable, it worth it.
Lack of elevator.
Reviewed: 4 May 2023 · Stayed in May 2023
Verified reviewStaff lovely.. Great cocktails...loved the style of the hotel...pool fab
Dinner was delicious but a little cold..
Reviewed: 27 April 2023 · Stayed in April 2023
Verified reviewa really stylish boutique hotel in the centre of the town. very quiet with a pretty pool area
the only downside was that it was also a very busy restaurant with tables around the pool, so I didn’t feel comfortable sitting in my bikini surrounded by diners
Reviewed: 25 April 2023 · Stayed in March 2023
Verified reviewNice place to stay for work
pool open earlier
Reviewed: 16 April 2023 · Stayed in April 2023
Verified reviewVery good
Reviewed: 2 April 2023 · Stayed in March 2023
Verified reviewthe owner Laurent was very kind
nothing
Reviewed: 26 March 2023 · Stayed in March 2023
Verified reviewReviewed: 9 March 2023 · Stayed in March 2023
Verified reviewReviewed: 31 December 2022 · Stayed in December 2022
Verified reviewnothing. do not come here. it’s a trap!
This is not a hotel. it’s just a bunch of rooms in front of a pool party. with frogs and cricket sounds so loud that you can still hear them with earplugs. to top it all off the party outside went on late at night.