Reviews of Best Western Plus Accra Beach Hotel 3 stars

Lovely view, food and fairly nice room

Front desk staff were not that helpful. I asked everyday that I was there to have my phone in the room repaired it was never done. I asked twice to have the rugby channel put on for the Lions Vs Australia test, it was never done.

Room with balcony sea view

Beach

The staff were very helpful and friendly. The food and drink was good and the music live bands were excellent

Nice staff, restaurant on site

The surrounding businesses play music ALL NIGHT LONG! The bathroom was always hot because the window remained open for ventilation.

They kindly offered a free shuttle service to pick me up from airport. Most of the staff is helpful. I was lucky to be checking out on Sunday and there was a brunch, I would recommend that it was 300cedis and there was delicious local food range. The chef was very good and answered my all silly questions.

Apparently, 14th of Feb is a big thing in Ghana. The hotel was fully booked and when I arrived on 15th, they made me wait 1 hour to check me in in the afternoon. I was there only for night so not being able to start my stay was annoying in the heat. Even though they offered me free shuttle, they did not offer a free shuttle back to airport and arranged a taxi for 300 cedis. I think this is a way of getting extra money from tourist, because bolt app was showing 75-125 cedis for the taxi but they make you think it is not safe. There was weird vibes when I questioned the unavailability on shuttle on the time I requested because I was flexible and saying that I can go earlier or late but they went speaking their mother language between each other which is not nice.

Excellent breakfast, cleanness, warm staff and quick services, free airport transfers.

wifi was slow first day

The welcoming nature of every member of staff and their sensitivity to depict your needs at every given time.

I only had one encounter. I placed an order for dinner and it took regular calls from me to check and confirm if the order was ready. It took over two hours. That's not good enough. Even when I went to pick the order up, they could not even apologize for the delay. Despite the AC, we sweated profusely. I think the ACs efficiency should be checked periodically.

Location & facilities

Old & ineffective fridges. Very slow & in-coordinated food service in the restaurant.

Comfortable beds

Where do I even start?! Sunloungers broken, cushions on the outside chairs burst, one single towel in the room, very loud music all day at the pool, booked 2 rooms that couldn’t have been further away from each other & apparently this couldn’t be changed despite the hotel being fairly empty. Half the food on the menu unavailable. “ Beach” filthy. In need of a serious upgrade. Don’t charge for quality service if you’re not willing to invest in the service & accomodation.

Horrible Noise, Loudspeakers from Churches, Temples and Afro-Discos all around and inside the hotel

Breakfast was ok though closes early (10am). Location is great for vacation but not so for work visits

Poor wifi connection in the room, no elevator so suitcases have to be carried up and down (staff provide support but not convenient)

The staff were excellent and we received very good service.

Staff were courteous and at hand to help when needed. Breakfast was ok with some interesting combinations.

Disappointed gym facilities were not available as that was one of the reasons I chose the hotel. Music from the bar tended to be a bit loud and late into night. There was also no access to the beach.