Reviews of Alisa Hotel North Ridge 4 stars
Dr. Isert Rd, North Ridge, 1111 Accra, Ghana
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewAmazing staff, great food and good location.
The property is a bit dated, but the staff makes up for it with their hospitality and warmth.
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewEvery thing was extremely good
Not applicable
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewbreakfast was great
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewThe service
Internet Speed
Dear Lajos, Thank you for your feedback. We are glad to hear you enjoyed our service. At the same time, we apologize for any inconvenience caused by the internet speed issues. We are constantly working to improve our infrastructure, and your input helps us identify areas for growth. If you would like to share more details about your experience, please feel free to reach out to us directly. We’d love to make things right. Thank you. Regards, Guest Relations Team
Dear Lajos, Thank you for your feedback. We are glad to hear you enjoyed our service. At the same time, we apologize for any inconvenience caused by the internet speed issues. We are constantly working to improve our infrastructure, and y… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in May 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewNice rooms , helpful staff
Dear Sandeep, Thank you so much for taking the time to share your experience at Alisa Hotel North Ridge. We are thrilled to hear you enjoyed our rooms and found our staff helpful. Providing a comfortable stay and exceptional service is always our top priority, and your kind words truly motivate our team. We hope to welcome you back again soon for another memorable stay. Regards, Guest Relations Team
Dear Sandeep, Thank you so much for taking the time to share your experience at Alisa Hotel North Ridge. We are thrilled to hear you enjoyed our rooms and found our staff helpful. Providing a comfortable stay and exceptional service is al… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewNice and clean.
Dear Sandeep, Thank you so much for taking the time to share your experience at Alisa Hotel North Ridge. We’re thrilled to hear you enjoyed our rooms and found our staff helpful. Providing a comfortable stay and exceptional service is always our top priority, and your kind words truly motivate our team. We hope to welcome you back again soon for another memorable stay. Regards, Guest Relations Team
Dear Sandeep, Thank you so much for taking the time to share your experience at Alisa Hotel North Ridge. We’re thrilled to hear you enjoyed our rooms and found our staff helpful. Providing a comfortable stay and exceptional service is a… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewAfter confirming via Booking.com for a pickup at the domestic terminal, I had to call the hotel to collect me. I waited 1 1/2 hours after arriving in Accra for them to collect me.
Dear Johan, Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced with your airport pickup. This is certainly not the level of service we strive to provide, and we deeply regret the delay you faced upon your arrival in Accra. Please know that we have addressed this matter with our transportation team to ensure better coordination and timely service moving forward. Your comfort and satisfaction are our top priorities, and we regret that we fell short in this instance. We truly appreciate your patience and understanding, and hope to have the opportunity to welcome you back for a much smoother and more enjoyable experience. Regards, Guest Relations Team
Dear Johan, Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced with your airport pickup. This is certainly not the level of service we strive to provide, and we de… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewVery cool
Cleaning
Dear Silifat, Thank you for taking the time to share your feedback. We’re glad you enjoyed certain aspects of your stay, but we sincerely apologize for the issues with cleanliness. This is not the standard we strive to uphold. Your comments have been shared with our housekeeping team to ensure improvements are made immediately. We hope you’ll give us another opportunity to provide you with the flawless experience you deserve. Please feel free to reach out to us directly if you’d like to discuss further. Regards, Guest Relations Team
Dear Silifat, Thank you for taking the time to share your feedback. We’re glad you enjoyed certain aspects of your stay, but we sincerely apologize for the issues with cleanliness. This is not the standard we strive to uphold. Your comment… Show more
Reviewed: 5 June 2025 · Stayed in March 2025
Verified reviewFriendly staff, clean, well located and good breakfast
On the expensive side, more seating in the lobby needed.
Dear Amitav, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed our friendly staff, convenient location, and the quality of our amenities, especially the breakfast. Providing a comfortable and welcoming experience is our top priority, so your kind words mean a lot to us. We also appreciate your note about the lobby seating and pricing. Your feedback helps us identify areas for improvement, and we’ll certainly consider your suggestions for future updates. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future! Regards, Guest Relations Team
Dear Amitav, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed our friendly staff, convenient location, and the quality of our amenities, especially the breakfa… Show more