Reviews of Charleston Hotel 3 stars
17, West Loop Tesano, Accra, Tesano, Accra, Ghana
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Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewNothing
The room had a strange smell to it. Breakfast was suboptimal. There was no hot water for bathing, broken furniture in the room. Also l hated the fact that they charged more than stated in my booking.com website. My quote fare from booking.com website was £272.00. They charged me £290.00.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewBreakfast was simple. Not bad. The staff very good and professional.
The bathroom was clean but the plombing was atrocious. the bathroom door was broken. The bed not stable. One bright light in the room. Not pleasant at all
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewfriendly and helpful staff Room was ok
Breakfast was poor- nothing left out and a very small omlette when requested- I didnt bother after the first day the swimming pool was green- a positive health hazard!
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in December 2024
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in January 2025
Verified reviewLocation was excellent, like the compound.
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 December 2024 · Stayed in November 2024
Verified reviewReviewed: 7 December 2024 · Stayed in November 2024
Verified reviewVery nice staff. Especially front desk lady and some housekeeping staff.
Broken furniture, water was leaking out of the AC and nothing was down to fix it, the fridge didn't really cool. The only toiletries are shower gel... Breakfast was basic, rationing of milk, no water to go with breakfast... A number of details were just not good enough for a 3 star hotel. The location is quiet but nobody knows where it is, you can only find it with a map.
Reviewed: 4 November 2024 · Stayed in September 2024
Verified reviewWe are very sorry for the incident. we are working with our bank to do the refund.
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewThe room was big and neat
The breakfast was poor, we only had little to eat
Reviewed: 25 October 2024 · Stayed in September 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewRoom size and attentiveness of the cleaners. Dinner was also very reasonably priced and enjoyable.
Staff did not show me the facilities or where everything was and what was available at the hotel.
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewThe location is quiet and serene. The room was clean and conducive. The surrounding is beautiful. The staff were very helpful and responsive.
The location is not exactly central. The lighting in the room could be brighter, faulty bulbs should be replaced asap. The breakfast menu could have less carbs and more protein. Juices offered were not fresh and tasted fermented. Food should be kept warm irrespective of when you come for breakfast. The cost of room service was ridiculous.
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewThe staff were courteous and very helpful. The facility was clean, lovely decor, very comfortable bed and furniture, and services completely meeting my needs. I will surely stay there again.
I loved everything about the hotel.
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewReviewed: 25 September 2024 · Stayed in September 2024
Verified reviewReviewed: 2 September 2024 · Stayed in August 2024
Verified reviewAmiable staff
Rates better at hotel; curiously the rates higher on booking.com, and they wont upgrade on site despite visible higher fees charged on booking.com
Reviewed: 10 August 2024 · Stayed in August 2024
Verified reviewReviewed: 6 August 2024 · Stayed in August 2024
Verified reviewHotel and room very clean. Small but pleasant outdoor swimming pool. Good food. Very helpful staff.
Mattress too soft
Good morning and we thank you soo much for your stay and compliment.
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewReviewed: 17 July 2024 · Stayed in July 2024
Verified reviewEverything
Its a good place to stay