8.6

Reviews of Cozy Haven Suite

26 Dome Road, Accra, Ghana

  • Chidozie

    Reviewed: 29 August 2025 · Stayed in July 2025

    Verified review

    It was close to my meeting venue.

    I did not appreciate the attitude of the person who manages the apartment. The apartment was given out to another person, the first night I booked. This made me pay more to get an alternative accommodation at the last minute. No towel was provided throughout the period of my stay. Even when I requested. It was not honoured. The apartment was not cleaned throughout the period of my stay.

    Property response:

    Good day but I think you’re reviewing the wrong apartment because you didn’t show up when you booked for a night and I had to make you as a no show. So I think you got it wrong. You booked my apartment on July 27 and the check out was supposed to be 28 July it was just for a night and you didn’t show up.You are reviewing on 29 August that your room wasn’t given to you when you never showed up nor picked your calls. I know you can’t delete the review so it’s alright. But please be checking the name of the apartment before reviewing. Thanks.

    Good day but I think you’re reviewing the wrong apartment because you didn’t show up when you booked for a night and I had to make you as a no show. So I think you got it wrong. You booked my apartment on July 27 and the check out was suppo… Show more

    Cozy Haven Suite
    29 August 2025
  • 7.0 Good
    Leslie

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Raymond

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
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  • Bonney

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    I loved everything bout the property, especially my host

    Property response:

    Thanks Richard. You such a wonderful person.

    Cozy Haven Suite
    28 July 2025
  • Papa

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    The property had a beautiful interior,styled with modern furnishings . Also the property was very clean and well organized

    Property response:

    Thanks Papa ❤️

    Cozy Haven Suite
    28 July 2025
  • Jason

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    I loved the friendliness of the owner

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  • Apau-danso

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review
  • Lancelot

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review
  • Asumadu-brempong

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review

    There was no breakfast

    I loved the place and the receptionist

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  • Praise

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review
  • Ogega

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review

    The place is ok

    No drinking water provided, the shower was not working, had to use a bucket to bathe and boil water in a kettle, cleaning is very shallow and not regular.

    Property response:

    Thanks for the review, I really appreciate it a lot. the shower works but you asked for hot shower and I told you the room you booked has no hot water connection but I have other rooms that has hot shower and the price is different so if you don’t mind I can change the room for you but you have to wait for the person in the room to check out first. you said you want your room because you were feeling at home already and so I made a provision for hot water for you by providing an extra kettle for you. You even asked me to buy a water heater machine and fix for you the next day for you and I told you it entails a lot so it can’t be done while you are in there. Your room was cleaned every day and you even requested for extra sheets. Yes I don’t provide drinking water it the rooms but upon request I provide for free and I told you. You even suggested that get a dispenser and I said most customers won’t like it. So sorry I didn’t meet your expectations. But I’ll definitely work on that. Hopefully I get to host you again. Thanks.

    Thanks for the review, I really appreciate it a lot. the shower works but you asked for hot shower and I told you the room you booked has no hot water connection but I have other rooms that has hot shower and the price is different so if y… Show more

    Cozy Haven Suite
    9 June 2025
  • Richter

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review
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  • Asebe

    Reviewed: 17 May 2025 · Stayed in May 2025

    Verified review
  • Sigismund

    Reviewed: 15 April 2025 · Stayed in April 2025

    Verified review

    A clean and great place to be

    Property response:

    Thanks dear.

    Cozy Haven Suite
    15 April 2025
  • Danso

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    They re lovely

    Property response:

    Thanks.You’re such a wonderful person

    Cozy Haven Suite
    15 April 2025
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  • Nana

    Reviewed: 4 April 2025 · Stayed in March 2025

    Verified review

    Friendly host, always there for any question or request. Flexibel with room change.

  • Felix

    Reviewed: 10 March 2025 · Stayed in March 2025

    Verified review

    The room was clean

    The property had requested for me to cancel the booking but I didn't receive no notification from booking which delayed by checkin. There was no soap in the bathroom The host/receptionist was not friendly and was very lackadaisical

    Property response:

    I’m extremely sorry about how you were welcomed. But then I Najat, personally sent you a request to cancel your reservation because I had some works to do in the apartment . You made the reservation on 6th march and I sent you a request to cancel on the same day. You arrived at the apartment on 9th march and the receptionist told you he wasn’t aware of anyone coming. He called me to confirm, I spoke to you about the request to cancel and you said you didn’t get any email. I said okay he should allow you to stay since you already at the apartment and didn’t want to stress you. And the soap, I have two bottles of shower gel at where the towels are kept. I’m surprised you couldn’t find any. Again I’m sorry about all that. It’s my fault.

    I’m extremely sorry about how you were welcomed. But then I Najat, personally sent you a request to cancel your reservation because I had some works to do in the apartment . You made the reservation on 6th march and I sent you a request to … Show more

    Cozy Haven Suite
    11 March 2025
  • Prince

    Reviewed: 18 December 2024 · Stayed in December 2024

    Verified review
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  • Felix

    Reviewed: 3 December 2024 · Stayed in December 2024

    Verified review
  • Emmanuel

    Reviewed: 3 December 2024 · Stayed in November 2024

    Verified review
  • Adu

    Reviewed: 9 November 2024 · Stayed in November 2024

    Verified review
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  • Damilola

    Reviewed: 27 August 2024 · Stayed in August 2024

    Verified review
  • Patrick

    Reviewed: 12 August 2024 · Stayed in August 2024

    Verified review

    Courteous and helpful Host. Would recommend.

  • Rabiu

    Reviewed: 6 August 2024 · Stayed in July 2024

    Verified review
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  • Showing 1 - 25

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