Reviews of Eden Vale Hotel 2 stars
Adjiringanor East Legon, Accra, Ghana, Ajiringano, Ghana
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Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in March 2025
Verified reviewBreakfast was okay. Location was quite far but okay.
The shower head needs changing.
Thank you Asare-Baffour. We have taken notice of all your concerns and vow to address them so that we can continue to live up to your expectations. We look forward to your future visit. Eden Vale Team.
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewEveryone at the place was nice and welcoming. Solomon made the stay easy
Thank you Henrietta for taking the time to review us. We are very grateful and happy to have made your stay comfortable and satisfying . We look forward to your next visit. Eden Vale Team.
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewWe stayed in this hotel 3 times since January 2024. It's a beautiful place. All employees are always very nice and helpful.
Thank you Mr. Stan, for taking the time to review us. We are very grateful and happy to have made your stay comfortable and satisfying . We look forward to your next visit. Eden Vale Team.
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewThe kitchen staff wasn't ready to take orders for lunch
The room was not clean.
At Eden Vale Hotel, we take great pride in maintaining the highest standards of cleanliness and hospitality. Our housekeeping team ensures that every room is thoroughly cleaned and sanitized before it is assigned to a new guest. We adhere to strict hygiene protocols to guarantee a comfortable and pleasant stay for all our visitors. Any concerns regarding room cleanliness are promptly addressed by our dedicated staff, as guest satisfaction remains our top priority. Additionally, our kitchen staff is committed to providing excellent service and preparing meals with efficiency and care. While there may be occasional busy periods, our team always strives to take food orders as promptly as possible to meet the needs of our guests. We continuously work to enhance our service quality, ensuring that every guest enjoys a seamless dining experience. At Eden Vale Hotel, we value every visitor and are dedicated to upholding the high standards that define our reputation.
At Eden Vale Hotel, we take great pride in maintaining the highest standards of cleanliness and hospitality. Our housekeeping team ensures that every room is thoroughly cleaned and sanitized before it is assigned to a new guest. We adhere t… Show more
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 4 February 2024 · Stayed in February 2024
Verified reviewReviewed: 24 January 2024 · Stayed in January 2024
Verified reviewThe staff were nice and engaging, in particular Francois. The showers were good, with a strong spray and hot water - although I wasn't bothered about the latter. Plus, the sinks have plugs - which isn't the case in some other moderate priced hotels. Also, it was in a very quiet area, apart from about dawn where a lot of loud talking (I think in a nearby building site) was a pain.
From about dawn there was a lot of loud talking (I think in a nearby building site) which was a pain. It's not clear from the information sellotaped on the reception counter what the free breakfast arrangements are. These need to be much clearer and posted in the rooms themselves. I spent 5 nights at the hotel, and got phone calls to my room between 7.30 and 8.30 from the kitchen asking what I wanted for breakfast. I understood there was an option between omelette & toast, and oat porridge, with instant Nescafé coffee.. It was later clarified that the free breakfast is the omelette &: toast (no butter) and coffee. Oat porridge is extra/chargeable. Apart from the confusion on the content of the free breakfast, that only omelette, toast and coffee might be ok for one or two nights but became a chore/drag after five nights.. Plus, no fruit was available. The hotel needs to review its free and extra/chargeable breakfast content, and the way this is communicated to customers. The TV in the bedroom only had 4/5.channels: one US movie channel, one showing AFCON games, and another with English Premier League. The choice of channels seemed very slim.
Dear Andrew, Thank you for sharing your feedback with us. We appreciate your positive comments about our staff, showers, and amenities. We apologize for the inconvenience caused by the noise, and we'll address the issue promptly. Your suggestions regarding breakfast clarity and TV channel variety are valuable, and we'll certainly review and improve these aspects for a better guest experience. We hope to welcome you back for an enhanced stay in the future. Best regards, Eden Vale Team
Dear Andrew, Thank you for sharing your feedback with us. We appreciate your positive comments about our staff, showers, and amenities. We apologize for the inconvenience caused by the noise, and we'll address the issue promptly. Your … Show more
Reviewed: 17 January 2024 · Stayed in January 2024
Verified reviewReviewed: 17 January 2024 · Stayed in January 2024
Verified reviewThe staff was very help full & friendly
Thank you Mr De Souza for taking the time to review us. We are very grateful and happy to have made your stay comfortable and satisfying . We look forward to your next visit. Eden Vale Team.
Reviewed: 6 December 2023 · Stayed in December 2023
Verified reviewReviewed: 23 November 2023 · Stayed in November 2023
Verified reviewReviewed: 10 October 2023 · Stayed in August 2023
Verified reviewThe sheets were not clean.
Thank you, Womack, for taking the time to review us. We sincerely apologize for any difficulties. We have taken notice of all your concerns and vow to address them so that we can continue to live up to your expectations. We look forward to your future visit. Eden Vale Team.
Thank you, Womack, for taking the time to review us. We sincerely apologize for any difficulties. We have taken notice of all your concerns and vow to address them so that we can continue to live up to your expectations. We look forward to … Show more
Reviewed: 2 October 2023 · Stayed in October 2023
Verified reviewReviewed: 23 September 2023 · Stayed in September 2023
Verified reviewReviewed: 20 June 2023 · Stayed in June 2023
Verified reviewgreat customer service. Next time I come to Ghana, I will definitely be staying here the whole time.
The towels that were already placed in the room were a little hard.  But the front desk have no problem, giving me another towel.
Thank you Nanasarwaa for taking the time to review us. We are very grateful and happy to have made your stay comfortable and satisfying . We look forward to your next visit. Eden Vale Team.
Reviewed: 11 June 2023 · Stayed in June 2023
Verified reviewLocation was good, the room was very spacious, there was hot running water, wifi available
Room facilities described on booking.com did not match what I got e.g. no balcony and only got kettle on third day. Room never changed as promised. I could hear every conversation from room next door due to terrible sound proofing with a door seperating my room with the room next door.
Thank you, Nat, for taking the time to review us. We sincerely apologize for any difficulties. We have taken notice of all your concerns and vow to address them so that we can continue to live up to your expectations. We look forward to your future visit. Eden Vale Team.
Thank you, Nat, for taking the time to review us. We sincerely apologize for any difficulties. We have taken notice of all your concerns and vow to address them so that we can continue to live up to your expectations. We look forward to you… Show more
Reviewed: 1 May 2023 · Stayed in April 2023
Verified reviewWas nice I enjoyed
Thank you Mr Acheampong for taking the time to review us. We are very grateful and happy to have made your stay comfortable and satisfying . We look forward to your next visit. Eden Vale Team.
Reviewed: 6 April 2023 · Stayed in March 2023
Verified reviewReviewed: 28 January 2023 · Stayed in January 2023
Verified review