Reviews of Kwarleyz Residence Hotel & Suites 5 stars
Aviation Road Airport Residential Area, Accra, Ghana

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 22 August 2025 · Stayed in May 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewI loved how central everything was and the spaciousness of the room. The room was clean and all amenities were provided. Staff were extremely attentive and kind to us upon arrival making sure our stay was pleasant and relaxing.
Before booking I did mention that it was my husband and I's anniversary and if they wouldn't mind decorating the room a bit in which they were happy decorate and help make it special. However, the room was not decorated when we went in. there were no special touches added. This did not take away from our overall experience, which was lovely, but I did feel slightly let down by this.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewI had a fantastic stay at this hotel and was especially impressed by the outstanding service from both the housekeeping and reception teams. From the moment I arrived, the staff at the front desk were welcoming, professional and incredibly helpful. Check-in was smooth and they were always available to assist with any questions or requests throughout my stay. The housekeeping service was equally exceptional. My room was spotless every day, with fresh linens, neatly arranged amenities, and thoughtful touches that made me feel truly cared for. The staff clearly take pride in their work, and it shows in the cleanliness and comfort of the entire property. Overall, this hotel exceeded my expectations in both hospitality and attention to detail. I highly recommend it to anyone looking for a comfortable and well-managed place to stay. I’ll definitely be returning!
N/A
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe worst hotel I ever been. Im 60 years, I booked in my life hundreds of hotel, but something like that i never visited Please contact me asap
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewKwalez Hotel is truly a gem, offering a remarkable blend of elegance and comfort. As you approach the hotel, the stunning architectural design immediately catches your eye, standing as a testament to refined taste and sophistication. The building itself is a masterpiece, seamlessly combining modern aesthetics with a touch of classic charm. Upon entering, guests are greeted by the warm and inviting atmosphere that sets the tone for an exceptional stay. The interior is thoughtfully designed, with each space exuding a sense of luxury and tranquility. The rooms, in particular, are beautifully decorated, reflecting a perfect harmony of style and comfort. Soft, tasteful color schemes and carefully chosen furnishings create a cozy yet refined ambiance. Whether you’re visiting for business or leisure, these rooms offer a sanctuary to unwind and recharge. The hotel’s staff members are undoubtedly one of its greatest assets. Known for their genuine hospitality and professionalism, they go above and beyond to make guests feel at home. From the front desk to the housekeeping team, every staff member radiates warmth, always ready with a friendly smile and a helping hand. Their attention to detail and commitment to guest satisfaction truly elevate the overall experience. One of the hotel’s standout features is the breathtaking pool area. Nestled amidst lush surroundings, the pool serves as a tranquil oasis where guests can relax and escape the bustle of daily life. Whether you’re taking a refreshing dip or lounging by the water with a cool drink, the ambiance is nothing short of enchanting. In the evening, the pool area becomes even more magical, with soft lighting enhancing the serene environment.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewAmbience and Location
I felt it was a bit pricey compared to other top accommodations within the location.
Reviewed: 20 April 2025 · Stayed in February 2025
Verified reviewPerfect
Perfect
Reviewed: 20 April 2025 · Stayed in February 2025
Verified reviewAll was perfect
All was perfect, especially the personnel. The Manager, Jonathan is exceptionally professional.
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewMy stay was amazing—breakfast was included, and the complimentary airport pickup and massage made the experience even more relaxing
Reviewed: 13 April 2025 · Stayed in February 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewLoved the ambience, and location, lovely staff too
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewgood ..clean..nice stuff... however they wanted to take extra on check-in at 12:00! instead of 15:00 .that was ridiculous.
Reviewed: 8 March 2025 · Stayed in March 2025
Verified review