Reviews of Niagara Hotel
Kojo Thompson Road, over head bridge, Kokomlemle, 10000 Accra, Ghana
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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewNothing. The hotel is outdated, dirty and poorly maintained. I was appalled by the state of that hotel. The pictures online are very deceiving. There was something wrong with one thing or the other in each room
Upon arrival, the rooms were not clean, AC was not cooling properly because it was dirty. There was also some dust in the room itself. The toilet was the worst, I think the owner of the hotel is really stingy and has failed to actually invest in the quality of his hotel
dear Mrs Devine thank you for your review, we are regretting that you had such an experience.Mme we are 24 hour service establishment and I know each complain was attended to it immediately.we regret that you give us such a review,you could have easily come to the mangment and complain about any issue that you are facing and do not like and rest assure we would have resolved it even if we have to allocate a different room for you just to make sure that you are taken care off properly.trust me we do have now and then bad reviews but we always ask ourselves if iam in a hotel and something is not right,the first thing I will do is I will complain to the mangment to resolve the issue.I have been seeing you coming in and out and not once you approached the front desk to raise any issue that is bothering you.again we would have gone for the extra mile to change your room even if it is at a higher price at no cost to you at all .any way thank you again for your review hopefully you will change your mind and stay with us in order to have your presence first,and secondly to change your
dear Mrs Devine thank you for your review, we are regretting that you had such an experience.Mme we are 24 hour service establishment and I know each complain was attended to it immediately.we regret that you give us such a review,you could… Show more
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewIt was a standard breakfast and enjoyable.
dear Sir we thank you for taking time to review us,! we appreciate your patronage,hope to see you again when you are in Accra.have blessed Xmas and happy festive season. Niagara hotel
Reviewed: 2 December 2024 · Stayed in November 2024
Verified reviewReviewed: 2 December 2024 · Stayed in December 2024
Verified reviewI like the staff hospitality, their responses to request and daily response to room cleaning. The beddings were always cleaned.
More work to be done in renovation or repair. My root shower stand is not there. I had to be using hand to hold shower while bathing.
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 13 July 2024 · Stayed in June 2024
Verified reviewReviewed: 4 July 2024 · Stayed in July 2024
Verified reviewThe managers reception
Didn't have breakfast, deceptive pictures of the hotel Some rooms had inserts which made the kids uncomfortable
Dear Jessica Thank you for your review... we apologize for te inconvenience from the small roach, 2 inches in legth, we re sorry about that,,, but I really do not understand that you did not have breakfast, if what you are sayig is true then who are the pple who had breakfast from your rooms? though the breakfast time was out, you requested to have breakfast, and we had to bring the breakfast item out i order to attend to your need,, however thank you agaiin for your review, hope you have a pleasurable time in Kumasi kind regards Niagara Hotel
Dear Jessica Thank you for your review... we apologize for te inconvenience from the small roach, 2 inches in legth, we re sorry about that,,, but I really do not understand that you did not have breakfast, if what you are sayig is true the… Show more
Reviewed: 29 June 2024 · Stayed in June 2024
Verified reviewReviewed: 26 June 2024 · Stayed in June 2024
Verified reviewThe complimentary breakfast and the attitude of the staffs was spot on.
The area is a bit noisy.
Reviewed: 15 June 2024 · Stayed in May 2024
Verified reviewit is always a pleasure having you.hope to see you again in Accra.thank you for review.
Reviewed: 12 June 2024 · Stayed in June 2024
Verified reviewReviewed: 16 May 2024 · Stayed in May 2024
Verified reviewThe rooms are not neat i don't even think they do cleaning there my wife even found cockroaches in the room the price they took was tooo much for this rooms
I didn't like anything
thank you
Reviewed: 21 April 2024 · Stayed in April 2024
Verified reviewReviewed: 15 March 2024 · Stayed in March 2024
Verified reviewNice
Nothing
Reviewed: 25 February 2024 · Stayed in February 2024
Verified reviewNo toilet paper. No soap. Broken shower.
Reviewed: 12 January 2024 · Stayed in January 2024
Verified reviewThe staff were polite and kind. They also proved useful to assisting me with getting around the city since I was new in town. They responded to all my request promptly. The facilities in the room exceeded my expectations. Their restaurant makes tasty and filling meals.
It’s close to the road side hence on few occasions early in the morning noise from pedestrians and moving vehicles filtered into the room.
Reviewed: 12 January 2024 · Stayed in January 2024
Verified reviewThe food is delicious and it close to most things that i needed.
I like the way the staff at the reception is there to assist me with things and they are happy when you walked in or ask questions.
Reviewed: 5 January 2024 · Stayed in January 2024
Verified reviewReviewed: 1 January 2024 · Stayed in December 2023
Verified reviewLocation
dear Felicia thank you for your review, it was a pleasure having you kind regards Niagara Hotel