Reviews of Park Apartments 4 stars
Switchback Lane, Cantonments, Accra, Ghana
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Reviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewthe stay
couch to small.
Thank you for your feedback! We're glad to hear that you loved your stay. We’re sorry the couch wasn’t comfortable, and we appreciate your input. We’ll consider it for future improvements. We hope to welcome you again soon
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewThere was absolutely NOTHING - ZERO positive about this place. It was horrible experience.
I think this facility should be removed, it’s fraudulent. There is no restaurant as stated, the entire place is still under construction so you hear hammers, drills, etc. at 6-7am. The room ai booked was not the room I was given, I was given a smaller room and was told the other room had been extended. WiFi worked 1/2 the time and to be honest we could only stay there 2.5 days as a result of it being so terrible. Additionally the Apt. Manager would only give me a $50 credit for everything I mentioned above. Bottom-Line horrible experience- recommend removing from Booking.com …. Booking.com reputation is too good to have a fraudulent facility on their site.
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewThe external staff who bought you breakfast up and the security guard were nice and polite.
The property lures guests in with the promise of payment in USD, as stated on Booking.com, but upon arrival, they force you to pay in Ghanaian Cedis (GHS) at an inflated exchange rate they make up on the spot. I was initially quoted 1 USD = 16 GHS, which was far above the actual rate, and after protesting, they adjusted it slightly to 15.5 GHS, still an overcharge. You are left with no choice but to pay or risk having no accommodation, as they refuse to honour the original booking terms. This feels like a scam, and Booking.com has done nothing to help despite acknowledging the issue. Avoid this place if you don’t want to be overcharged and misled! Beyond the payment scam, the apartment itself was in poor condition. The place was not properly cleaned, there was a massive ant problem in the kitchen, and the third bedroom had no bedding upon arrival. Several fixtures were broken, and the overall upkeep was far below what you’d expect for the price charged. Also, do not organise transfers through the property—you will be massively overcharged. From the airport to the property, we were charged over 2000 GHS, when in reality, with careful research, you can get the same trip for 300 GHS, even with a tip.
Dear Benjahman, Thank you for your feedback. We’re sorry for the issues you faced with pricing, the apartment's condition, and transfer charges. We’ll investigate the pricing discrepancy and improve our services, including cleanliness and maintenance. We appreciate your positive comments about our staff and will continue to work on enhancing the guest experience. We hope to welcome you again for a better stay. Warm Regards, Park Apartments
Dear Benjahman, Thank you for your feedback. We’re sorry for the issues you faced with pricing, the apartment's condition, and transfer charges. We’ll investigate the pricing discrepancy and improve our services, including cleanliness and … Show more
Reviewed: 9 January 2025 · Stayed in December 2024
Verified reviewPeaceful
Peaceful
Thank you for your feedback! We're so glad to hear that you had a pleasant stay. We truly appreciate your kind words and would be excited to welcome you back in the future.
Reviewed: 18 September 2024 · Stayed in July 2024
Verified reviewReviewed: 7 September 2024 · Stayed in September 2024
Verified reviewReviewed: 5 August 2024 · Stayed in August 2024
Verified reviewLocation, size of apartment
Reception forgot to arrange airport shuttle, tv & internet were not working (and telling the reception about it didn't seem to bother them), only 2 breakfasts included (even though we booked for 4 people), no restaurant (still under construction), the kitchen was badly equipped.
Reviewed: 14 July 2024 · Stayed in July 2024
Verified reviewReviewed: 7 July 2024 · Stayed in June 2024
Verified reviewGreat location, close to a lot of nice spots
When we arrived the room was not ready, the AC was off and it was very hot. The bed didn't have a duvet cover. The WIFI was not working, we asked the reception lady to call someone to set up, which was only done the next day and it only work for one day, the whole time we were there we were not connected to WIFI. There was no drinking water which the facility could have notified us since they don't provide any. We reported all of this to the facility manager but was not sorted out.
Reviewed: 13 May 2024 · Stayed in May 2024
Verified reviewClose to the airport. The restaurant food was enjoyable. Cindy, the hotel manager was very professional and accommodating.
Construction materials were everywhere, and the lack of streaming channels. Also, the towels were mismatched, and looked used. There were no toiletries.
Thank you for your feedback ma'am! I’m so glad to hear you enjoyed the food and the location, and I truly appreciate your kind words about my service. I apologize for the issues you encountered with the construction materials, mismatched towels, and lack of toiletries. We’re working on improvements, and your input is valuable to help us make things better. I hope we have the opportunity to welcome you again soon! We genuinely value your feedback, and I hope we can exceed your expectations during your next stay.Thank You
Thank you for your feedback ma'am! I’m so glad to hear you enjoyed the food and the location, and I truly appreciate your kind words about my service. I apologize for the issues you encountered with the construction materials, mismatched to… Show more