7.9

Reviews of The Cabin Hotel 3 stars

83 Akosombo Street Airport Residential Area, Airport Residential Area, Accra, Ghana

  • Nichele

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Great location and great customer service.

    Gym very small and equipment out of order.

    Property response:

    Dear Nichele, Greetings from The Cabin Hotel, Accra! We are delighted that you had a wonderful stay & the team exceeded your expectations. We assure to improve upon other aspects where we scored less. We look forward to welcoming you back soon. Warm Regards General Manager

    Dear Nichele, Greetings from The Cabin Hotel, Accra! We are delighted that you had a wonderful stay & the team exceeded your expectations. We assure to improve upon other aspects where we scored less. We look forward to welcoming yo… Show more

    The Cabin Hotel
    29 August 2025
  • James

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Everything

    Nothing

    Property response:

    Dear James, Greetings from The Cabin Hotel, Accra! Thank you so much for your kind appreciation. We are delighted to read that you had a wonderful stay and the team exceeded your expectations. We look forward to welcoming you back for another memorable experience. Warm Regards General Manager

    Dear James, Greetings from The Cabin Hotel, Accra! Thank you so much for your kind appreciation. We are delighted to read that you had a wonderful stay and the team exceeded your expectations. We look forward to welcoming you back for an… Show more

    The Cabin Hotel
    27 August 2025
  • Frederick

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
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  • Tony

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Bv_

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Conveniently located close to the airport and in a safe neighborhood. The rooms are clean and spacious. The staff is very friendly and helpful.

    My colleagues complained about the lack of real coffee at breakfast (only nescafé).

    Property response:

    Dear BV_ Greetings from The Cabin Hotel, Accra! We are highly thankful to you for sparing valuable time and sharing your feedback. Our staff always strives to go above and beyond to serve the guests. The team is humbled by your appreciation. We assure to improve upon other aspects where we scored less. We look forward to welcoming you back for another memorable experience. Warm Regards General Manager

    Dear BV_ Greetings from The Cabin Hotel, Accra! We are highly thankful to you for sparing valuable time and sharing your feedback. Our staff always strives to go above and beyond to serve the guests. The team is humbled by your appreciat… Show more

    The Cabin Hotel
    10 August 2025
  • 3.0 Poor
    Anna

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    I stayed in the hotel twice within a week, to be close to the airport. The first time we were given a completely renovated room on the ground floor. The second time (maybe because they knew I would not come back), we were given a completely run down room on the second floor (no lift!): the massive desk was about to tip over creating a hazard for my kid, only the ceiling lights worked (one nightstand lamp was missing, the other + a standing lamp were not working), the aircon was not working properly and there were brown smears on the bathroom walls. Also, the airport shuttle was not available for us in the early morning. So, we were told that the hotel will call an Uber for us to go to the airport, which we would have to pay ourself. Arriving at the reception desk at 3.15 in the morning, the Uber had not even been reserved.

    Property response:

    Dear Anna, Greetings from The Cabin Hotel, Accra! Thank you for taking out time and reviewing us. We are disappointed that we could not make your stay memorable. We assure to improve upon the aspects where we scored less. We hope you will accord us another opportunity & we look forward to welcome you back soon. Warm Regards General Manager

    Dear Anna, Greetings from The Cabin Hotel, Accra! Thank you for taking out time and reviewing us. We are disappointed that we could not make your stay memorable. We assure to improve upon the aspects where we scored less. We hope you wi… Show more

    The Cabin Hotel
    8 August 2025
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  • Joygrace

    Reviewed: 1 August 2025 · Stayed in August 2025

    Verified review

    Quiet location Good internet connection Diana was a gem

    Buffet breakfast options could be better and hot, cleanliness of tables and cutlery

    Property response:

    Dear Joygrace, Greetings from The Cabin Hotel, Accra! Thank you for your comments following your recent stay with us. We assure to improve upon the aspects where we scored less. We hope you will accord us another opportunity & we look forward to welcome you back soon. Warm Regards General Manager

    Dear Joygrace, Greetings from The Cabin Hotel, Accra! Thank you for your comments following your recent stay with us. We assure to improve upon the aspects where we scored less. We hope you will accord us another opportunity & we lo… Show more

    The Cabin Hotel
    2 August 2025
  • Amponsah

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    I loved the gym though small, it's well equipped. The staff were very polite and friendly, especially Diana at the reception and Bertha at the restaurant

    Property response:

    Dear Amponsah, Greetings from The Cabin Hotel, Accra! We are glad to know that you liked our hotel. The Team is humbled by your appreciation & we are immensely thankful for your support. We look forward to welcoming you back for another memorable experience. Warm Regards General Manager

    Dear Amponsah, Greetings from The Cabin Hotel, Accra! We are glad to know that you liked our hotel. The Team is humbled by your appreciation & we are immensely thankful for your support. We look forward to welcoming you back for anot… Show more

    The Cabin Hotel
    28 July 2025
  • Israel

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review
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  • Israel

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • Narell

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    Clean

    Facilities weren't very impressive. Pool very small. Gym dirty and bad equipment.

    Property response:

    Dear narell, Greetings from The Cabin Hotel, Accra! We are highly thankful to you for sparing valuable time and sharing your feedback. We assure to improve upon other aspects where we scored less. We look forward to welcoming you back soon. Warm Regards General Manager

    Dear narell, Greetings from The Cabin Hotel, Accra! We are highly thankful to you for sparing valuable time and sharing your feedback. We assure to improve upon other aspects where we scored less. We look forward to welcoming you back s… Show more

    The Cabin Hotel
    12 July 2025
  • Anita

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Obinna

    Reviewed: 27 June 2025 · Stayed in May 2025

    Verified review
  • Abdul

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    Break fast was delicious 😋

    Booked for 2 adults and one child age 14 years, but hotel management has not provided any extra bed, mattress, or sofa to sleep child separately, we requested an extra mattress, but they refused.

    Property response:

    Dear Abdul, Greetings from The Cabin Hotel, Accra! My team and I are deeply concerned that your experience was less than satisfactory – please accept my heartfelt apology. It is never our intention for guests to endure such situations. Please be rest assured, the corrective measures have been put in the place to avoid any such inconvenience to our guests. We look forward to welcoming you back soon and hope that we can regain your trust and continue to be your preferred hotel for all your future visits. Warm Regards General Manager

    Dear Abdul, Greetings from The Cabin Hotel, Accra! My team and I are deeply concerned that your experience was less than satisfactory – please accept my heartfelt apology. It is never our intention for guests to endure such situations. P… Show more

    The Cabin Hotel
    3 July 2025
  • Shedrach

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review
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  • Shedrach

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review
  • Muopeni

    Reviewed: 11 June 2025 · Stayed in May 2025

    Verified review

    peace quiteness

    no variety of food during breakfast

    Property response:

    Dear Muopeni, Greetings from The Cabin Hotel, Accra! We are highly thankful to you for sparing valuable time and sharing your feedback. We assure to improve upon other aspects where we scored less. We look forward to welcoming you back soon. Warm Regards General Manager

    Dear Muopeni, Greetings from The Cabin Hotel, Accra! We are highly thankful to you for sparing valuable time and sharing your feedback. We assure to improve upon other aspects where we scored less. We look forward to welcoming you back … Show more

    The Cabin Hotel
    12 June 2025
  • Mehrdad

    Reviewed: 8 May 2025 · Stayed in May 2025

    Verified review
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  • Myra

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review

    This is a little gem of a hotel. So much more charming than the big impersonal chain hotels. The hotel is a 3 minute ride to the airport and the neighborhood is safe enough to walk around. I am sorry I didn’t get to stay longer.

    Can’t think of a thing.

    Property response:

    Dear Myra, Greetings from The Cabin Hotel, Accra! Thank you so much for your kind appreciation. We are delighted to read that you had a wonderful stay and the team exceeded your expectations. We look forward to welcoming you back for another memorable experience. Warm Regards General Manager

    Dear Myra, Greetings from The Cabin Hotel, Accra! Thank you so much for your kind appreciation. We are delighted to read that you had a wonderful stay and the team exceeded your expectations. We look forward to welcoming you back for ano… Show more

    The Cabin Hotel
    25 April 2025
  • Dr

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review

    The hotel charges for airport drop off and the rates at booking.com and the amount to be paid varies .It is increased at the hotel . The hotel pick up service has only one driver working which is very bad for such facility. The driver leave for home at 10pm meaning if you have flight the following morning at 6am .There is Kp driver at the hotel . What bad service

    The services with pick up at air port and charging 20$ for drop off which is like renting 12 taxis to the airport

    Property response:

    Dear Dr Afirim, Greetings from The Cabin Hotel, Accra! Thank you for your comments following your recent stay with us. Regarding the Airport drop, it is chargeable @ USD 20. Our car is 10-seater spacious van. The cab called from outside are the small cars as compared to our luxurious one. We do not offer just the Airport ride but also loading & unloading the luggage, finding a trolley at the Airport and ensuring that you do not face any kind of inconvenience at the departure; which usually is not the case with cars engaged from outside. We assure to improve upon the aspects where we scored less. We hope you will accord us another opportunity & we look forward to welcome you back soon. Warm Regards General Manager

    Dear Dr Afirim, Greetings from The Cabin Hotel, Accra! Thank you for your comments following your recent stay with us. Regarding the Airport drop, it is chargeable @ USD 20. Our car is 10-seater spacious van. The cab called from outside … Show more

    The Cabin Hotel
    17 April 2025
  • Nana

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review
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  • David

    Reviewed: 9 April 2025 · Stayed in March 2025

    Verified review

    Very nice friendly staff

    Property response:

    Dear David, Greetings from The Cabin Hotel, Accra! We are glad to know that you liked our hotel. The Team is humbled by your appreciation & we are immensely thankful for your support. We look forward to welcoming you back for another memorable experience. Warm Regards General Manager

    Dear David, Greetings from The Cabin Hotel, Accra! We are glad to know that you liked our hotel. The Team is humbled by your appreciation & we are immensely thankful for your support. We look forward to welcoming you back for another… Show more

    The Cabin Hotel
    10 April 2025
  • 7.0 Good
    Sundayose

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review
  • Tammo

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    Rooms were clean, modern and comfortable. Wifi was ok.

    Aircon kept freezing up and took them 4 days to fix. Facilities were lacking with virtually no bar to speak of. With a very nice pool this is a missed opportunity. Gym equipment was old and didn’t work. Breakfast was highly disappointing and nowhere close to the pictures.

    Property response:

    Dear Tammo, Greetings from The Cabin Hotel, Accra! Thank you for sharing your valuable feedback with us. Please allow me to extend my most sincere apologies for the disappointment you had to endure during your recent stay. Rest assured we are immediately reviewing the occurrence, to identify any opportunity to improve and elevate the service, so that it does not happen. We look forward to welcoming you back soon and hope that we can regain your trust and continue to be your preferred hotel for all your future visits. Warm Regards General Manager

    Dear Tammo, Greetings from The Cabin Hotel, Accra! Thank you for sharing your valuable feedback with us. Please allow me to extend my most sincere apologies for the disappointment you had to endure during your recent stay. Rest assured we… Show more

    The Cabin Hotel
    25 March 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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