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Reviews of The Congress Hotel 2 stars

15 Patrice Lumumba Road, Airport Residential , Airport Residential Area, Accra, Ghana

#65 of 79 hotels in Accra

Guests' Choice

Review score

Based on 123 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    8.6

  • Facilities

    7.0

  • Staff

    8.5

  • Value for money

    7.1

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 9 July 2025

    6.0
    It’s ok
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Food options limited, place was a bit run down and dirty

    The pool was clean..

    Stayed in June 2025

  • Reviewed: 9 July 2025

    7.0
    Nice place to stay near city, clean and friendly, helpful staff.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Safe deposit box battery operated did not work well, and in the end could not use it.

    Buffet breakfast with a really nice selection

    Stayed in June 2025

  • Reviewed: 8 May 2025

    8.0
    I love the place
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Friendly and caring staff

    The hotel called me a week before my check in assuring me of their assistance. In the morning of my departure from the airport, the hotel driver sent me details of how to reach him on arrival. Very friendly staff. I have no hesitation to recommend the hotel to friends.

    Stayed in May 2025

  • Reviewed: 18 January 2025

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Made me pay with US dollars, and then would not give me back my change in USD, but instead tried to give me a very bad exchange rate for Ghana Cedis.

    Close to the airport.

    Stayed in January 2025

  • Reviewed: 25 November 2024

    8.0
    My stay is passed well. The staff is very available.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    Internet should be improved at my room side

    All are well

    Stayed in November 2024

  • Reviewed: 11 November 2024

    7.0
    Good
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 6 nights

    No elevator to the upper floors.

    Courteous staff, very helpful. Complimentary airport pick up and drop off. Nice location.

    Stayed in November 2024

  • Reviewed: 8 August 2024

    7.0
    It was ok overall .
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 2 nights

    The breakfast options were a little restrictive. If you chose oats no tea. That is unacceptable

    The cleaniness and the ambience of the surrounding

    Stayed in August 2024

  • Reviewed: 12 July 2024

    8.0
    Very good
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 5 nights

    None

    Excellent

    Stayed in July 2024

  • Reviewed: 9 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    The pool was not very clean and we couldn't use it without buying a had cap.

    The location is great, very close to the airport. The room is big and confortable. Breakfast was ok, there was not many options but the food was good.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    7.0
    My views have already been expressed above.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The menu on the breakfast needs to have a lot more varieties. Very few options were provided. The internet was on and off. You got disconnected when at the pool area, or in the canteen, or around the compound.

    Breakfast was a bit average. Guests are given no choice. I have no complains about the room. The AC was very effective. Bathroom too was ok; but maybe guests could do with liquid soap instead of the small hard soap provided. The drop-off vehicle to the airport was comfortable.

    Stayed in March 2024

  • Reviewed: 26 January 2024

    8.0
    8 out of 10 for me.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 9 nights
    • Submitted via mobile

    The management should work on getting their customers workable and good tv channels. Customers can’t get stuck on one local channel.

    Breakfast was great!

    Stayed in December 2023

  • Reviewed: 28 October 2023

    7.0
    Good
    • Solo traveller
    • Deluxe King Suite
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast

    Environment

    Stayed in October 2023

  • Reviewed: 21 October 2023

    8.0
    Great
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Breakfast

    Stayed in October 2023

  • Reviewed: 7 October 2023

    8.0
    Enjoyable
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was delicious and the staff were really welcoming.

    Stayed in October 2023

  • Reviewed: 11 September 2023

    6.0
    Accommodating.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night

    Not satisfactory breakfast. Very expensive meals. No coffee facilities in room. Smelly washroom. Provision of extractor fans can do.

    Friendly staff. Easy check-in

    Stayed in September 2023

  • Reviewed: 3 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night

    the view from my room

    Personal were very friendly and helpful and the breakfast very good

    Stayed in June 2023

  • Reviewed: 24 June 2023

    6.0
    affordable hotel close to the airport with a nice outdoor pool,they should fix the hot water.
    • Business trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 1 night

    Unfortunately, my experience at this hotel was marred by the lack of hot water and low shower pressure. It was quite disappointing as I expected better amenities for the price paid, and it affected my overall comfort during the stay.

    I recently stayed at this hotel and I must say, the location was perfect. Situated in the heart of the city, it allowed me to easily explore all the popular attractions without any hassle. Additionally, the value for money was exceptional. The rates were quite reasonable, especially considering the prime location and the excellent amenities provided. I would highly recommend this hotel to anyone looking for a convenient and affordable stay.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    7.0
    En
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Staff are friendly

    Stayed in June 2023

  • Reviewed: 27 May 2023

    6.0
    Not exactly value for money
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    The breakfast offering was a terrible shame. For a hotel located in the Airport area, their offering was the worst I have encountered in years. There is no standard buffet offering. When we were seated for breakfast, we were first presented with a confusing choice between Apple Juice and Yoghurt. We received half of a small glass of apple juice. It was insulting if not laughable. The breakfast offering requires a very significant improvement. Although the rooms were clean, they did not have standard hotel washing gels. We had to carry bags upstairs to the first floor at our time of arrival. A lift or some other service device would have been a plus.

    The hotel is located not far from the Airport and is easily accessible.

    Stayed in May 2023

  • Reviewed: 17 May 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    Cleanliness, Proximity to meeting venue, good treatment by the owner...she opted to drop us every morning to the venue which she didnt have to but she did. Very Grateful

    Stayed in May 2023

  • Reviewed: 1 February 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    I had a bit more expectations from the restaurant, wasn't during the day always open.

    Comfortable

    Stayed in January 2023

  • Reviewed: 24 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The property was older and a bit outdated.

    Stayed in November 2022

  • Reviewed: 23 October 2022

    8.0
    Quite OK.
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 2 nights

    No options for breakfast. Bathroom was stuffy because there was no ventilation and extractor fan was not working. I had to look for my own means of transport to the airport at dawn.

    Serene environment; quiet place and clean. Friendly staff.

    Stayed in October 2022

  • Reviewed: 18 October 2022

    8.0
    Highly recommended. Good communication..everything described is what it. Great service!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Good customer care. Brilliant staff

    Stayed in October 2022

Showing 1 – 25

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