Reviews of The Congress Hotel 2 stars
15 Patrice Lumumba Road, Airport Residential , Airport Residential Area, Accra, Ghana
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Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewNA
Staff should be fair to the clients and get correct exchange rate for the dollars and other currencies.⁸
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewThe pool was clean..
Food options limited, place was a bit run down and dirty
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewBuffet breakfast with a really nice selection
Safe deposit box battery operated did not work well, and in the end could not use it.
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewThe hotel called me a week before my check in assuring me of their assistance. In the morning of my departure from the airport, the hotel driver sent me details of how to reach him on arrival. Very friendly staff. I have no hesitation to recommend the hotel to friends.
Friendly and caring staff
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewHorrible experience. First they said they could not find my booking, I had to show my proof, then they said they have electricity and plumbing problems and so cannot accomodate me. I explained i had urgent meetings but all ignored. I asked for wifi to book another hotel but receptionist says she does not have the passcode and i have to wait for her colleague. Colleague comes and after seeking approval from another lady (maybe a supervior), he hands me a paper with password which was right beside the receptionist. Sincerely shocked at such standard of service. Thoroughly awful
les personnels
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewLove the super large rooms
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewNo comment l
The room lighting were poor. They need a mix of both. In addition. The breakfast is too small
Reviewed: 28 February 2025 · Stayed in January 2025
Verified reviewPeople are nice and helping
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewSerene environment , good facilities and variety of breakfast options.
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewGood hospitality and facilities
Reviewed: 1 February 2025 · Stayed in December 2024
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 18 January 2025 · Stayed in January 2025
Verified reviewClose to the airport.
Made me pay with US dollars, and then would not give me back my change in USD, but instead tried to give me a very bad exchange rate for Ghana Cedis.
Reviewed: 8 January 2025 · Stayed in December 2024
Verified reviewReviewed: 25 December 2024 · Stayed in December 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewNo provision of Electric kettle and Tea cup in the room. Needed to take Tea after work in the evening.
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewAll are well
Internet should be improved at my room side
Reviewed: 11 November 2024 · Stayed in November 2024
Verified reviewCourteous staff, very helpful. Complimentary airport pick up and drop off. Nice location.
No elevator to the upper floors.
Reviewed: 18 August 2024 · Stayed in August 2024
Verified review