Location was half decent, not far off Oxford street. The value for money was poor.

Adequate stay. Met expectations but certainly didnt exceed them. Great shower. (we'd been without hot water for a week so) Decent room, staff not overly helpful, but nice enough to let us leave our bags after checkout.

Stayed in August 2025

The hotel smelled nice, and the staff were courteous

Stayed in August 2025

The breakfast was plentifull and delicious. I could choose. The room wasn´t big, but it met all my expectations: kitchen, fridge, big safe... The room was not run down as often in big and expensive hotels, but it made a fresh impression. The friendly managers were always immediatily available. A supermarket is some 100 meters from the house which was always guarded.

Stayed in July 2025

The staff at this hotel are simply amazing, every one of them. The management too is very warm and friendly, even sending snacks on multiple occasions. Please keep up this level of service, you are very much appreciated.

Stayed in June 2025

An outdoor sitting area on the premises would have added much value to the experience. Perhaps a toaster would also be a useful addition. The stairs to the room are steep and the risers were not always of a consistent height.

Friendly staff, very central location. We were given complimentary snacks which was a nice gesture. Spacious shower cubicle with powerful shower and hot water on demand. The staff provided useful information about the local surroundings.

Stayed in May 2025

Very friendly and helpful staff

Stayed in January 2025

No hotel issues.

Excellent location. Close enough to Oxford St to walk to but far enough way that you can avoid the noise and traffic. The staff were exceptionally accommodating and continuously checked on me to ensure I was enjoying my stay. I was in Accra as a solo traveler but knew a few people in the area. They also had staff members on-site 24/7 and security on-site after hours.

Stayed in January 2025

It is centrally located, clean room and very friendly staff. The room is quit small and light comes through the curtains all side, so no sleeping in. So it is basic but good value. Don't expect any nice lobby or restaurant area. For that you will visit the restaurants in the area.

Stayed in December 2024

Excellent customer service. Very clean and comfortable room

Stayed in October 2024

Noise from right outside my window. Room a tad too small No coffee or sugar in the room despite having a kettle and mugs.

Exceptional service from the staff. Clean room.

Stayed in July 2024

The entrance.

The room was very comfortable and homely. The staff were so pleasant. I had to upgrade to a bigger room

Stayed in June 2024

Nothing

The stuff was amazing and helpful

Stayed in June 2024

Excellent and accommodating staff, clean and well equipped

Stayed in June 2024

Too expensive for what it offers, besides location nothing else actually.

Location

Stayed in April 2024

TV did not work properly

Perfect location

Stayed in February 2024

They did not accept American Express Card payments. It's listed that they do but they don't.

Did not eat breakfast there

Stayed in February 2024

The check in process was weird. I sat in the lobby for a while without receiving a clear response from the staff about why I wasn't being checked in.

The staff was very helpful and accommodating. The room was clean and comfortable. I especially loved the bed, which was super comfy. I also liked that since the place is so centrally located, I had lots of food options nearby since they don't have a restaurant.

Stayed in January 2024

No complaints, just don’t ask for laundry service, as it is incredibly expensive. It was $50 USD to wash 3/4 of a suitcase full of clothes.

The owner and staff were very helpful and gave extra thoughtful touches like snacks. They were kind and the security on the property was great.

Stayed in December 2023

The balcony in the room description is missleading. There was no private balcony but instead an area in the staircase between 2 rooms which looked like a balcony in the pictures.

Location is good, many restaurants and bars close by. Felt secure. Hot water with good pressure. Staff is very friendly. Wi-Fi worked well.

Stayed in January 2024

I like everything about it

The Manager and other staff were superb

Stayed in January 2024

central, spacious room with kitchen, friendly staff, clean, ac, calm

Stayed in January 2024

There is some noise in the area with music that goes on all night and there is lots of construction, but if you have the AC on, you can't hear any of it! Still not that bad.

The staff were fantastic and always ready to help. The guest house is kept very secure and clean. The area is fine to go and have a walk, but there is not much to see nearby. The room was exactly what I was expecting and satisfied my needs to the letter!

Stayed in November 2023

Not an issue for us but be forewarned that there is no lift/elevator. However, staff are adept at managing the bags. Renovations are underway to add some amenities, including a lift, but the sounds of construction work didn’t disturb us at all….and I’m sensitive to noise. This isn’t The Ritzz’s fault but there are a few persistent vendors at the corner of Dr. Esther Oloo st and Oxford st. They were the only hawkers that bothered us during our 10 days in Ghana. Vendors elsewhere had the courtesy to cease once you politely made it clear you weren’t interested. I am always polite to vendors etc. I realize they are struggling to make living. But this one guy hounded us a lot, to the point that told him I’d had bad news from home and didn’t want to talk. Still, he wanted to make about him.

Very comfortable beds, quiet, strong AC, good pillows and linens. Friendly and very helpful staff and management who helped us arrange or recommended excursions outside Accra. Excellent location for independent travellers…easy walk to many good restaurants and bars, as well as a large Shoprite grocery store. Oxford street is close by but the hotel is a block or two away from the noise. If you prefer a small hotel with the essential comforts at a fair price over an overpriced, impersonal chain, this is a good choice.

Stayed in November 2023

nothing really! maybe be mindful if you have issues with mobility that there are stairs to most of the rooms and no lift.

really friendly and helpful staff team, giving recommendations and sorting cabs for us. the team offered us extra snacks which was a lovely touch and much appreciated. the rooms were comfortable and clean! would highly recommend Ritzz as a place to stay if you want to stay in Osu.

Stayed in October 2023