Reviews of The Ritzz Exclusive Guest House

Adequate stay. Met expectations but certainly didnt exceed them. Great shower. (we'd been without hot water for a week so) Decent room, staff not overly helpful, but nice enough to let us leave our bags after checkout.

Location was half decent, not far off Oxford street. The value for money was poor.

They gave us a snack in the middle of the day. When I arrived early they allowed me to wait in the lounge they offered us water and mints candy. The location was also great its near the mall and many stores on Oxford street.

In the middle of the night a huge cocoa roach was on the bed i was disgusted. Also they over charged me for my stay. When I arrived I was charged more than the booking price. I was not happy about that at all. This happened because I was showed the price in american dollars online but they charged my credit card in Ghana cedis/ money when i arrived. Later that day when i translated the money from cedis to American dollars i realized the mistake they made i should have requested my money back but I didn't i paid 20 dollars over the booking price so please be careful when paying.

The hotel smelled nice, and the staff were courteous

The breakfast was plentifull and delicious. I could choose. The room wasn´t big, but it met all my expectations: kitchen, fridge, big safe... The room was not run down as often in big and expensive hotels, but it made a fresh impression. The friendly managers were always immediatily available. A supermarket is some 100 meters from the house which was always guarded.

The staff at this hotel are simply amazing, every one of them. The management too is very warm and friendly, even sending snacks on multiple occasions. Please keep up this level of service, you are very much appreciated.

Friendly staff, very central location. We were given complimentary snacks which was a nice gesture. Spacious shower cubicle with powerful shower and hot water on demand. The staff provided useful information about the local surroundings.

An outdoor sitting area on the premises would have added much value to the experience. Perhaps a toaster would also be a useful addition. The stairs to the room are steep and the risers were not always of a consistent height.

Very friendly and helpful staff

Excellent location. Close enough to Oxford St to walk to but far enough way that you can avoid the noise and traffic. The staff were exceptionally accommodating and continuously checked on me to ensure I was enjoying my stay. I was in Accra as a solo traveler but knew a few people in the area. They also had staff members on-site 24/7 and security on-site after hours.

No hotel issues.

The location was perfect. The staff were extremely nice and helpful. Rooms were clean but not enough supplies. For example, half toilet roll was provided. No hand towel. No washing up soap and sponge in the kitchen.

I have a bad experience with some people turning up at the hotel demanding to see our passports claiming they are from Ghana immigration. I have never had that kind of experience before in other hotels. We showed them our Ghana cards. I believe these people are not genuine. Also the hotel demands I pay the charges in US dollars or in cedis quoting a higher rate than the bank rate.

It is centrally located, clean room and very friendly staff. The room is quit small and light comes through the curtains all side, so no sleeping in. So it is basic but good value. Don't expect any nice lobby or restaurant area. For that you will visit the restaurants in the area.

Excellent customer service. Very clean and comfortable room

Exceptional service from the staff. Clean room.

Noise from right outside my window. Room a tad too small No coffee or sugar in the room despite having a kettle and mugs.

The room was very comfortable and homely. The staff were so pleasant. I had to upgrade to a bigger room

The entrance.

The stuff was amazing and helpful

Nothing

Excellent and accommodating staff, clean and well equipped

Location

Too expensive for what it offers, besides location nothing else actually.