Reviews of The Eliott Hotel 4 stars
2 Governor's Parade, GX11 1AA Gibraltar, Gibraltar
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Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewLovely area
Staff friendly and accommodating but need to check bookings and payments first late checkouts when changing over day / evening staff as we were locked out of our room when we had paid £30 for Late checkouts
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewRoom was fantastic, very spacious and quiet. Beautiful view of the Rock. Location very close to shopping centre and the Naval Base. A very pleasant 20 min walk from the airport. 5 mins to Casements.
there was nothing not to like.
Dear Simon Thank you so much for your amazing review! We're incredibly happy to hear that you enjoyed your stay with us and appreciated our comfortable rooms, friendly staff, and great location We're proud to provide a warm and welcoming atmosphere for all our guests, and it's wonderful to know that we could make your trip to Gibraltar a memorable one. Thank you for choosing to stay with us and for recommending us to others. We're looking forward to welcoming you back again soon! Kind regards Mary Mary Kinch General Manager
Dear Simon Thank you so much for your amazing review! We're incredibly happy to hear that you enjoyed your stay with us and appreciated our comfortable rooms, friendly staff, and great location We're proud to provide a warm and wel… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewNice and clean with cafes around
Breakfast was not worth £22. Very basic British buffet style but around the corner were some cafes and a bistro that probably offered better value than the £22 of the hotel. You were paying simply for convenience
Dear Hsian Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager Eliott Hotel
Dear Hsian Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewlocation
faulty aircon in my room
Dear Robin Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager Eliott Hotel
Dear Robin Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe hotel is in a great central, but quiet location above the main pedestrian street with private parking. The building appears relatively modern, with a large lounge/casual bar and dining area on the ground floor. Breakfast is served on the 8th floor with views across the city, and is a tasty buffet. There’s a pool and sun area on the same floor and gym in the basement area. The bedrooms are a good size, with shower room, tea/coffee facilities and refrigerator. The bed was very comfortable. Staff were pleasant and helpful (particularly the waiting staff in the breakfast room and at reception).
We could only find one light switch for the bathroom and it’s by the entry to the room, some 3m from the bathroom and the furthest point from the bed, which is inconvenient (particularly at night). We found the house-keeping service hit and miss. Our room was not cleaned until late afternoon, so no replenishment of water etc when we returned in the early afternoon. On the second day of our stay, the house-keeping team seemed to have been interrupted and had not cleaned or replenished the bathroom, with hand towels removed and not replaced and bin bags left on the floor. It took some time to sort this out. They appear to be short-staffed in this area. The is provided with a TV, but we found the reception was poor.
Dear Lyn Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager Eliott Hotel
Dear Lyn Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager E… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewIt was very good we had a great stay thanks
Dear Mr Luan Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager Eliott Hotel
Dear Mr Luan Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manage… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewGreat location for visiting all the main tourist sites in Gibraltar, friendly and helpful staff , great choice of food for breakfast x
Dear Anonymous Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager Eliott Hotel
Dear Anonymous Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Mana… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewLocation was excellent.
Breakfast was too expensive
Dear Erin Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager Eliott Hotel
Dear Erin Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager E… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewLocation was perfect for us near old town and most restaurants. Rooms were very lovely all with a small balcony. The pool area was so clean and enjoyable. The staff were all friendly but always prefaced their answers with “I am very new here so I am not sure”. Would recommend for location.
Every time I ordered a drink in lobby bar they said they were out. This happened 5 times! I also found a large piece of glass in my bed and then two more on the floor. We never broke anything so I assume an accident happened while cleaning but hotel argued this was not possible. I took pictures to show them and brought the largest piece from my bed sheet to the front desk the first morning. Found the other glass the next morning. The hotel made no attempt to rectify other than staff apologies. Management should have interviewed and intervened.
Dear Maria Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager Eliott Hotel
Dear Maria Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewRoo m s lovely reception goodp
Bar service by pool very poor didn't know what he was doing also bar on ground floor badly serviced need more staff
Dear Susan Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager Eliott Hotel
Dear Susan Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager … Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe staff was friendly and very professional. The room was beautiful and comfortable. We had a beautiful view.
Everything was great.
Dear Marleen Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager
Dear Marleen Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewEverything was wonderful. The staff very friendly and polite, the room spacious and clean, the bed comfortable and the location was great.
None
Dear Madalina Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager
Dear Madalina Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manage… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe hotel is in an excellent location just one street away from the main shopping street. The bedroom was large and comfortable.
The pool area is very small.
Dear Nicola Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager
Dear Nicola Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager … Show more
Reviewed: 17 July 2025 · Stayed in April 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in May 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewAll was excellent quality and we felt well looked after
TV coverage
Dear Peter Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager
Dear Peter Thank you for your high score rating which we really do appreciate I will share your score with our team We all look forward to the opportunity of welcoming you back again soon Kind regards Mary Mary Kinch General Manager … Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified review