Reviews of E1 Suites & Spa aparthotel style - Gym & Spa 4 stars
Devil's Tower Road E1 Suites & Spa, GX11 1AA Gibraltar, Gibraltar

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewWe were only for 1 night, arrived late afternoon/evening and left the other morning… so badically just there to sleep. Clean, modern flats.
I would suggest to put Spanish or European adapters for the plugs. Didn’t have any and we ran out of battery on the mobile which was not ideal. The hallway smelled a lot like smoke, the room luckily not.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewClean, new and comfortable well equipped apt, building is modern and lux, great spa and v.good cafeteria.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery well appointed accommodation, the staff were amazing both the E1 and Freska staff. They were all fantastic.
Everything was great, if there is one thing that could be criticised it would be that the area it sits in is a little industrial at the moment. However there is a lot of development going on and the area is being totally upgraded.
Thank you so much for your lovely feedback! We're delighted to hear that you enjoyed the accommodation and that both our E1 and Freska teams made a great impression — we'll be sure to pass on your kind words to them. We appreciate your understanding about the surrounding area; as you mentioned, it's currently undergoing a lot of exciting development, and we’re looking forward to the upgrades making the neighborhood even more vibrant. We hope to welcome you back again soon!
Thank you so much for your lovely feedback! We're delighted to hear that you enjoyed the accommodation and that both our E1 and Freska teams made a great impression — we'll be sure to pass on your kind words to them. We appreciate y… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI loved everything,it felt like home and host gave me an upgrade due to my birthday.That was really lovely !
Everything was good !
Thank you so much for your kind words! We're thrilled to hear you felt at home and that the birthday upgrade made your stay extra special. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNice room, everything necessary was there (many many thanks for the complementary stuff), very fast check-in (earlier than we even hoped), amazing view from a balcony, good location (close to the beach).
in general, everything is fine, and we might stay again and definitely recommend! there are few things that might be improved (not critical): level of cleanliness might be slightly higher in the rooms, the reception area might be slightly tidier. In the room, no bedside tables (that is quite inconvenient)
Thank you so much for your kind and thoughtful review! We are really glad you enjoyed the room, the complimentary touches, and the early check-in and of course, that beautiful balcony view! 😊 We truly appreciate your feedback on the areas we can improve. We will definitely take your suggestions on cleanliness, the reception area, and bedside tables into account as we continue making improvements. It means a lot to us that you’d recommend us, and we’d love to welcome you back for another stay in the future! Warm regards,
Thank you so much for your kind and thoughtful review! We are really glad you enjoyed the room, the complimentary touches, and the early check-in and of course, that beautiful balcony view! 😊 We truly appreciate your feedback on the areas … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe apartment was comfortable, clean, modern and all we needed. Loved the view to the sea. Also the menu in the restaurant looked really good, full of healthy options. That was so refreshing to see! And we parked at the hotel, all perfect. We also used the spa that was included in the booking and was a real bonus.
Can't think of anything.
We're thrilled you enjoyed the apartment, sea view, restaurant options, and spa. It’s great to hear everything was perfect , we hope to welcome you back soon!
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery clean and excellent location
Thank you! We're glad you enjoyed the cleanliness and our excellent location. Hope to see you again soon!
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in June 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewIt is right at the base of the Rock and couldn’t have had a better view. The beach is right across the street and Nikki was fantastic as a welcome.
Thank you for your wonderful review! We're thrilled you enjoyed the unbeatable view and the beach nearby. Nikki will be happy to hear your kind word , she’s a great part of our team. We hope to welcome you back soon!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGreat location
Our view was a bit average but apart from that it was pretty good
Thank you for your feedback! We’re glad you enjoyed the location and overall had a good stay. We appreciate your comments about the view and hope to offer you an even better one next time!
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewModern, clean with friendly staff. Complimentary beer, wine , bottled water , tea , coffee and biscuits in room. Great facilities - and toiletries . Nice restaurant with reasonable prices. Good food. Close to airport and bus stops . Plenty of room for a family of 4 . Would highly recommend . We will be back .
TV didn’t work for any channels in lounge or bedroom. Didn’t really matter but would have been nice to have that working. Fair walk into town but doable . Windows dirty but understandable due to building / construction work nearby .
Thank you for the lovely review! We're so glad you enjoyed the comfort, amenities, and hospitality and truly appreciate your kind recommendation. Thanks also for the helpful feedback; we’ll look into the TV and window issues. Can’t wait to welcome you back!
Thank you for the lovely review! We're so glad you enjoyed the comfort, amenities, and hospitality and truly appreciate your kind recommendation. Thanks also for the helpful feedback; we’ll look into the TV and window issues. Can’t wait… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewModern and clean in a central location with a bonus opportunity to use the spa.
No outdoor pool
Thank you for your kind words! We're glad you enjoyed the modern space, central location, and spa access. Hopefully next time we can surprise you with even more!
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe hotel is 2 years old, modern, and minimalist in style – I liked it. We had a beautiful panoramic view from our huge balcony.
The bedroom doors couldn’t be opened, and there were no windows either. The air conditioning did cool the air, but it only circulated the indoor air — there was no fresh air entering the room. My main concern was the complete lack of fresh air in the space. When we mentioned this at reception, the lady explained that, for safety reasons, they are not allowed to open the balcony door for guests. As a result, we had to spend the night in a fully closed room without any fresh air. We received plenty of text messages from the hotel, but when we asked if they could mail a postcard we had already stamped and prepared, the answer was that they do not offer such a service.
Thank you for your feedback. We’re glad you enjoyed the view and design but sorry for the discomfort with the fresh air and balcony access. We appreciate your understanding and will work to improve. Thanks also for your suggestion about the postcard service.
Thank you for your feedback. We’re glad you enjoyed the view and design but sorry for the discomfort with the fresh air and balcony access. We appreciate your understanding and will work to improve. Thanks also for your suggestion about the… Show more
Reviewed: 5 August 2025 · Stayed in May 2025
Verified reviewStylish, close to the airport, has all the amenities you need, and a great view out of the window
Nothing
Reviewed: 4 August 2025 · Stayed in August 2025
Verified review