Opiniones del E1 Suites & Spa aparthotel style - Gym & Spa 4 estrellas

Thank you for your feedback. We're glad you enjoyed the apartment, convenient access, and great location near the beaches. Regarding the payment, we apologize for any confusion. As noted on our website and booking policies, payment is required prior to arrival. Additionally, since Gibraltar is a British territory, all charges are processed in Pounds Sterling. We understand this may have caused some unexpected currency differences and appreciate you bringing it to our attention. We’ll continue working to make our pricing and payment information as clear as possible.

Thank you for your feedback. We're glad you enjoyed the apartment, convenient access, and great location near the beaches. Regarding the payment, we apologize for any confusion. As noted on our website and booking policies, payment is … Mostrar más

Thank you for your lovely review! We're glad you enjoyed the views, amenities, spa area, and breakfasts. Great to hear the parking worked well after getting used to it. While we're a bit away from the center, we hope the peaceful setting made for a relaxing stay. Looking forward to welcoming you again!

Thank you for your lovely review! We're glad you enjoyed the views, amenities, spa area, and breakfasts. Great to hear the parking worked well after getting used to it. While we're a bit away from the center, we hope the peaceful se… Mostrar más

Thank you for your wonderful feedback! We're glad you felt at home in the suites and enjoyed the great amenities and location. We appreciate your understanding about the adult-only spa policy,it’s designed to offer a peaceful retreat for some guests, but we hope your whole family still had a fantastic stay. We look forward to welcoming you back anytime!

Thank you for your wonderful feedback! We're glad you felt at home in the suites and enjoyed the great amenities and location. We appreciate your understanding about the adult-only spa policy,it’s designed to offer a peaceful retreat fo… Mostrar más

Thank you so much for highlighting this issue. People need to be aware that Gibraltar uses Gibraltar pounds, not British pounds sterling, and at the time of exchange, there’s nothing we can do about how the payment is processed. Even if you pay in euros, the system charges in pounds, and the same applies to hotel parking. It’s just something to keep in mind when visiting. With regards.

Thank you so much for highlighting this issue. People need to be aware that Gibraltar uses Gibraltar pounds, not British pounds sterling, and at the time of exchange, there’s nothing we can do about how the payment is processed. Even if you… Mostrar más

Thank you for your lovely review! We’re so pleased to hear you enjoyed our facilities and that our team made a positive impression with their attention and service. We understand your thoughts on the parking costs. As you mentioned, space is indeed very limited in Gibraltar, but we always aim to keep our rates fair and competitive for the area. We truly appreciate your understanding and hope to welcome you back again soon!

Thank you for your lovely review! We’re so pleased to hear you enjoyed our facilities and that our team made a positive impression with their attention and service. We understand your thoughts on the parking costs. As you mentioned, space … Mostrar más

We value all reviews! We are really sorry as we know the aircon failed in your apartment. Unfortunately due to being 100% full we were unable to offer you another room for the night. We immediately activated compensation and upon you choosing to stay in the room, we provided a fan straight away.

We value all reviews! We are really sorry as we know the aircon failed in your apartment. Unfortunately due to being 100% full we were unable to offer you another room for the night. We immediately activated compensation and upon you choosi… Mostrar más

Thank you for your review. We appreciate all reviews and we know it was unfortunate that you were not able to stay with us due to a visa issue. We did offer you a date change to allow you the opportunity to get the correct documentation, it was a good will gesture on our part as you had chosen to book our competitive non-refundable rate.

Thank you for your review. We appreciate all reviews and we know it was unfortunate that you were not able to stay with us due to a visa issue. We did offer you a date change to allow you the opportunity to get the correct documentation, it… Mostrar más