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Reviews of Hotel Arctic 4 stars

Mittarfimmut Aqq. B1128, 3952 Ilulissat, Greenland

#10 of 20 hotels in Ilulissat

Guests' Choice

Review score

Based on 82 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.8

  • Facilities

    8.9

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 28 August 2025

    8.0
    Incredible views but room for improvement in other respects.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The price for the views is that you were relatively far out of town necessitating for most folks a city bus ride or taxi into town for activities. Our upgraded room was a mixed blessing - the hotel occupies many buildings and we ended up in the most remote location involving multiple stairs and crossing a long dirt pathway - no fun at all with heavy luggage. A better way of transferring luggage is definitely needed. For one of Ilulissat’s high end hotels, the restaurant was a disappointment.

    The views from the hotel were fantastic. The facilities were very good and an unexpected upgrade to an apartment was nice. The staff were great and helpful. The free airport transfer was a plus.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Fantastic view
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    we had a suspition that the cleaning was not done daily, and that towels were not changed. The hotel is a 30 min walking from the town, and you need to be ready to walk uphill at least 30 % of the dustance boths ways. There is a bus however as well.

    Breakfest was very good; the room was spacious, a small balcony and big windows overlooking the bay. This was a delux number though, and seemed to be only one in the hotel. Very good restaurant dishes.

    Stayed in August 2025

  • Reviewed: 30 July 2025

    10
    Great place for view
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A little bit far to downtown but has shuttle bus .

    Great location for view and the room is big.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    great hotel, great staff, I would stay again.
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights

    nothing I disliked

    the staff was nice, location good, breakfast good and rooms were spacious. i am suprised this is not the number one hotel in illussat. this place was far superior compared to Icefjord Hotel.

    Stayed in June 2025

  • Reviewed: 18 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The most fantastic location ever!

    Stayed in July 2025

  • Reviewed: 14 July 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe One-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    The view from the room and the restaurant. Also customer service atthe reception

    Stayed in July 2025

  • Reviewed: 13 July 2025

    8.0
    The hotel is excellent, but some areas could use some improvement
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The check-out time is too early at 10 AM; it should be changed to at least noon. Additionally, the shades in the room are not effective at blocking out daylight. Since it remains bright for 24 hours, it is very difficult to fall asleep.

    The great location, the hotel’s interior, and the cleanliness of the room were all impressive.

    Stayed in July 2025

  • Reviewed: 8 July 2025

    10
    It's probably the best place in town!
    • Leisure trip
    • Solo traveller
    • Chalet
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Room a little small for 2 people with 2 large suitcases.

    Great breakfast with fresh fruit (oranges, watermelon and honeydew)! Haven't had much opportunity to eat fruit and vegetables while in Greenland. Convenient city shuttle stops at the hotel.

    Stayed in July 2025

  • Reviewed: 3 July 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    Very nice hotel with scenic views. Good breakfast and superb experience to have while watching icebergs. Perfect! Transfer to the airport very convenient. You need to calculate in like 15 minutes walking to the center

    Stayed in June 2025

  • Reviewed: 2 July 2025

    10
    Modern rooms with amazing views and great service!
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 5 nights

    The room was a bit warm on sunny Mid Summer days and there is no air conditioning in the rooms.

    The location and view are amazing, looking out over Ilulissat and Disko Bay. The buffet breakfast at the Brasserie was very good and the views from the attached deck are amazing. It's a short 20 minute walk into the centre of town, but the local community shuttle bus also makes regular stops at the hotel. Getting to and from the airport is fast and easy. If you have the opportunity, splurge a little and make a reservation at Restaurant Ulo (it's upstairs from the Brasserie) . Fine dining with local ingredients and easily the best dinner that we had in Ilulissat.

    Stayed in June 2025

  • Reviewed: 1 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Not really an issue for me but the location is about 20 minute walk from the center if town.

    Very nice hotel right by the water. Nice big room and helpful staff. The restaurant is also good and has great service.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    10
    Overall we enjoyed the stay in Hotel Arctic!!
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It is a bit walking distance from the hotel to city centre. Either taxi or shuttle bus will work. The room is way hot even opening the window.

    The view is stunning from the hotel room. The breakfast is good and the front desk is friendly

    Stayed in June 2025

  • Reviewed: 27 June 2025

    8.0
    Very nice stay.
    • Leisure trip
    • People with friends
    • Deluxe One-Bedroom Apartment with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Way to my unit will involve carrying in big luggage for 200 meters. Hard. Road condition is tough. But staff were very helpful.

    View and services

    Stayed in June 2025

  • Reviewed: 19 June 2025

    9.0
    Would definitely stay here again
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a 20 minute walk from the main part of Ilulissat

    Clean. Great breakfast. Free shuttle from airport was a positive.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    10
    World class hotel in an incredible location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant timing for dinner was very strict 6-9 and our boat tour was 7-9 so we didn’t have time to enjoy dinner there but their food looked really good.

    The location is incredible. It’s close to the airport, it’s a short 15min walk to town. The view of the entire Disko Bay and all the icebergs was unbelievable. All rooms have this view I believe. We had the room with an outdoor patio deck and that was really nice to have. We had to reduce our booking from 3 to 1 night and they were very helpful and flexible allowing us to change in multiple times even on the day. The breakfast was nice.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is pricey, but unfortuntely this is the case with all acommodation in Ilulissat. Also, avoid the restaurant after breakfast - it is expensive and the food is not enjoyable. For good food go to H8 in Okaatsut

    I stayed at a double superior plus room, it was spacious, clean, had a fridge, tv, wifi and a pot for making tea/coffee. The south-western side of the hotel overlooks the bay with the icebergs. Breakfast was included in the price and was good quality. Staff were friendly and helpful

    Stayed in June 2025

  • Reviewed: 10 June 2025

    9.0
    Not bad
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Food

    Food are incredible but expensive

    Stayed in June 2025

  • Reviewed: 15 April 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing food onsite and views from the room were fantastic. The team were very friendly and helpful

    Stayed in April 2025

  • Reviewed: 14 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    I recently stayed at this amazing hotel and had an absolutely fantastic experience. The sea view room I booked was nothing short of breathtaking! The view of the ocean was spectacular, and the room itself was impeccably designed and well-equipped, offering everything I could possibly need for a comfortable stay. I would also like to extend my sincere gratitude to the front desk staff. They were incredibly friendly, professional, and efficient. From the moment I arrived, they made sure I felt welcome and at ease. Their attention to detail was exceptional, and they took the time to ensure all my needs were met with patience and care. It really made my stay even more enjoyable. Overall, I couldn’t be happier with my experience here and will definitely recommend this hotel to anyone looking for a perfect getaway. Thank you for making my stay so memorable!

    Stayed in March 2025

  • Reviewed: 9 March 2025

    10
    excellent stay
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    nothing

    view is excellent food is excellent staff is excellent common area is excellent

    Stayed in February 2025

  • Reviewed: 29 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the shower water pressure could have been better.

    Stayed in October 2024

  • Reviewed: 19 September 2024

    9.0
    Beautiful hotel overlooking the sea
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very clean and nice hotel with the view of the sea.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Great Experience!!
    • Leisure trip
    • People with friends
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    A sauna would have been good.

    The property had good views and restaurant.The staff was welcoming and polite especially Codrin, the nicest and most professional guy I have ever met. Alicia-the lovely girl at the bar makes the most amazing coffee, Jake is a great guy too.

    Stayed in September 2024

Showing 1 – 25

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