Reviews of Best Western Plus Hotel Ilulissat 4 stars
Kaaleeraq Poulsenip Aqq. 6, 3952 Ilulissat, Greenland

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewAmazing location. Beautiful view. Walking distance to everything.
Reviewed: 31 August 2025 · Stayed in June 2025
Verified reviewIt's a great choice for an accommodation in Ilulissat.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe hotel located in a very central location. It’s an easy walk to explore the area. The room is small but very clean. The view from rooftop is wonderful.
Nothing
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewOur suite was beautiful and comfortable, everything you could want. The location was convenient and the airport shuttle was so easy
Expensive but worth it
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewstayed for one day and left my cashmere hat in the room — it disappeared and has not been returned. The shower didn’t work properly, and I had to wait several hours to use it. I paid around €20 for the room with an iceberg view, booking last minute due to schedule changes, so I paid quite a lot. I asked if I could get another shuttle to the airport on my departure day because I was going camping with a tour. Dania was nice, but the other male colleague at the desk didn’t even acknowledge me visually. He was rude, said no and overall I didn’t feel welcomed or cared for — it felt like they were just after money. I would not stay here again and cannot recommend this hotel
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewBreakfast and room. Lunch not very good.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe location was ideal for everything we wanted to do for our 5 days in Ilulissat! The Staff couldn’t be nicer and more helpful. Breakfast with the most amazing view was lovely! We also very much appreciated having access to the fitness room!
The room was a little small but it really wasn’t that big a deal. Without a closet, we could’ve used more wall hooks to hang our clothes and gear.
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewThe rooftop terrace with a view over Ilulissat
Very small rooms and very expensive for what you get
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewFriendly staff and best view from the rooftop
Only 1 lift working, longer time to wait
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewGreat breakfast. Fantastic view from the Terrasse.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewThe hotel was in the heart of Ilulyssat with nice, comfortable and very clean rooms. The breakfast was perfect with plenty of choices.
The rate per day for what is offered is extremely high!
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe 5th floor restaurant, terrace and view!
The cost!
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewBeautiful view from the roof top balcony.
The hotel staff displayed a general indifference toward customers. The hotel amenities were poor. Light bolbs missing in lamps, TV in the room not working and the internet connection terrible.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewExcellent view and fine roof sun terrace. Helpful staff.
No fridge in room.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewThe location is very good. Next to 2 supermarkets, and there are quite a few food options in the vicinity. The hotel staff are helpful in providing information. The free shuttle service to the airport was very helpful. We love the view of the bay from the roof top where we have our breakfast.
Nil
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewApart from the recepionists at the very start all were very friendly and helpful. The view is fantastic. Dinner is delicious, thanks Daniel!
They have given me worse room as I payed for. After complaining they tried to compenzate, though the originally payed class level was not available anymore.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewGreat location, good view of my unit.
Check in time and check out time are restrictive.