There was no one at the concierge during check-out at 5 in the morning.

Stayed in December 2024

The TV in the room is too small and image quality is poor. Didn’t enjoy my premier league match.

It’s a clean place.

Stayed in November 2024

Restaurant. The food is not that good. The service is sociable but lazy and less efficient.

It is at the heart of Ratoma

Stayed in May 2024

The towels provided were not okay. Had black dots and seem not clean. And no lift, you have to struggle with your suitcase or bag to climb the stairs as there was no help provider or available.

It’s calm and breakfast was good.

Stayed in April 2024

The TV in my room was not working.

The breakfast was good, and the location was ideal for me.

Stayed in March 2024

No gym making it not a good choice for me for a longer stay.

The staff were very friendly and accommodating

Stayed in April 2023

The restaurant doesn't serve any African food and from the options they have on the menu, they can't even cook European food.

The view when inside the hotel is nice. The beds are clean, well made and the rooms are spacious.

Stayed in April 2023

The fact that the toilets stank of piss. We had to move rooms because the first toilet wasn’t clean, we moved to a second room but it was the exact same over there and we didn’t ask again to not seem annoying. The water pressure is something that needs to be sorted asap, it took 45 minutes to shower because the water was literally trickling down . When I say it was bad, it was bad it’s almost impossible to shower.

The staff and the food were absolutely on point, nothing to say. Very good service from the staff and they were very prompt.

Stayed in June 2025

No s

They make canceling the reservation without rest

Stayed in May 2025

Very nice place

Stayed in February 2025

Breakfast and food great. The manager and Anthony were very kind and helpful.

Stayed in March 2025

The towels was too old and disgusting . Very noisy place , if you want a quiet place avoid .

Breakfast was great .

Stayed in January 2025

Everything!

Everything!

Stayed in December 2024

Dirty Towels, pillows where not clean, shower not working properly. Poor reception

spacious room

Stayed in November 2024

Very very old towel no shampoo nothing except, TV

Not many things

Stayed in October 2024

customer service should be improved.

location

Stayed in January 2024

The room were old charging sockets were falling out, my towel was very dirty and once asked for new ones it was still stained

The outdoor was more present table then the inside

Stayed in January 2024

Excellent

Stayed in December 2023

Room 1: no hot water Changed to another room: moisture sweating through the floor and walls. Musty smell Room 3: ok but had also moisture from next room bathroom on the wall Bad construction and bad finishing throughout

The staff

Stayed in October 2023

The staff was so welcoming The rooms was clean and relaxing I’ll definitely be staying there when I come back Andre McDonnell IT’S FROM THE SOLE

Stayed in June 2023

not clean and old floor

The food was exellent

Stayed in January 2023

The pool needed a better clean. it has a lot of things floating on it

Clean rooms, nice atmosphere, comfy beds and amazing air conditioning

Stayed in November 2022

The wifi in the hotel didn't work at all and the first room I stayed in smelled musty. When I complained, they changed my room the next day. The toilet in the new room was not clean. And the shower sink had water running down it. I told the manager about it and he said he would send someone to fix it but it didn't happen. However he told me he had technicians come to fix the wifi but it was worse. At reception they invited me to go down around the pool or to my balcony for a better connection. I had to go into town every day to work. And when I come home in the evening, there is a pool party every night. It's not easy to sleep with all the noise. I still wanted to extend my stay by two days because I had to move far into the city and they refused my extension and only after explaining that I was out of town did they agree. But unfortunately I was already on my way home when I saw their message. And when I left that morning, as usual, there is no one at the reception until 7am, I left my clothes at linger instructing the lady serving breakfast to give this to the receptionist when she arrived, but I found my laundry where I left it in the morning. He explained to me that I had not put in the card which I recall was not in the room. Anyway, for the price they charge, they should increase the quality of the service. I am still in Conakry for a week but I had to go to another hotel

The breakfast was correct not extra but correct. Same thing every morning

Stayed in October 2022

everything

yes

Stayed in September 2022