9.3

Reviews of Gîte 4 étoiles, la Vieille Sucrerie St Claude Guadeloupe, Jacuzzi Spa privatif, vue exceptionnelle sur la mer des Caraïbes

3 Rue De La Vieille Sucrerie, 97120 Basse-Terre, Guadeloupe

  • Sarah

    Reviewed: 23 February 2024 · Stayed in February 2024

    Verified review

    The property was very spacious and clean. The host was super welcoming and friendly, including welcoming us with some local rhum, line and sugar to make our own ti’ punch. The view was beautiful and the gardens were so nice to wonder in.

    Sadly the private jacuzzi was so full of chlorine and the temperature was cold. We stayed for only 2min in it, as the chlorine made our throat itch and burn :( maybe this was just an unfortunate one-time incident, as we did feel the hosts are super friendly and wanted us to have the best time ever! Its a shame as we were very much looking forward to the private jacuzzi… I would also say they need better mosquito nets over the beds, as there are actually no “doors” to the terrace but electronic blinds instead- these acts as the only entrance way / doors into the property, letting in all sorts of insects and mosquitos…

    Property response:

    Good evening, we have taken note of your comments and thank you for them. However, all you would have had to do was unclog the jacuzzi a few minutes before getting in, so that the chlorine could evaporate and you could take full advantage of all the relaxing benefits of the spa. The same goes for the temperature, which is freely accessible and can be set at any temperature up to 40 degrees, as indicated in the user manual posted next to the jacuzzi. It's a shame you didn't ask us for advice, as we would have given you these instructions. Yours sincerely

    Good evening, we have taken note of your comments and thank you for them. However, all you would have had to do was unclog the jacuzzi a few minutes before getting in, so that the chlorine could evaporate and you could take full advantage o… Show more

    Gîte 4 étoiles, la Vieille Sucrerie St Claude Guadeloupe, Jacuzzi Spa privatif, vue exceptionnelle sur la mer des Caraïbes
    23 February 2024
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