Reviews of Locastudio - Pomme Kanel
Voie 2, 97180 Sainte-Anne, Guadeloupe
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Reviewed: 28 January 2024 · Stayed in January 2024
Verified reviewAlthough it is more like a private room on a single family owned home, the space was really efficiently used. It was more like a studio apartment complete with a super tiny kitchen and even a sitting area with a bistro table set up before entry to the actual bedroom. So if you wanted to relax or enjoy breakfast or coffee within your studio you could do it outside your bedroom but still within an enclosed area and still get sunshine. On the property right outside your door was a small pool , pool lounges, and other outdoor seating. I was really impressed with how they were able to turn this small studio into more of an apartment of sorts because of all the necessary things they were able to fit into it without it feeling tight or cluttered. Basically if you wanted to stay in and cook your own meals, have a swim, you would have everything you needed there to do so
Finding it… don’t attempt to find this at night and my advise is to look at google earth pics of the house so you can recognize it once you arrive. The house itself is located behind really tall (8ft?) giant gates and hard to tie down exactly which place it is because I didn’t see a number on the house. Secondly use Waze to get to it, because the other maps struggled finding it. Then the language barrier. They speak French and little to no English so he prepared. Last and the one thing that really bothered me as I have never encountered this ever. They required a deposit of 175 EUROS in cash or “check “ to stay there and this was not disclosed until after I booked it. Once I got there they charged me for the booking amount and then the deposit and then tried to double charge the deposit until I pushed back on it via credit card because I didn’t have the 175 euro on cash. Then the worse part once I left they didn’t know how to refund the $175 euro deposit back to the card and we had almost a full 8 hour day of trying to figure out how to return said deposit. They didn’t have cash app, Zelle, Venmo, paypal etc. they wanted to do this via an international bank transfer which my banks charges for so thank god I had befriended a local who was able to have multiple rounds of conversation with them until they decided to refund in cash. The one thing I didn’t want was euros as I was leaving a day later. I truly hope they stop doing thus. You shouldn’t have to pay a cash deposit on top of your booking ..
Thank you so much for you valuable feedback. We are very sorry regarding the security deposit mistake and misunderstood. I was never in our intention to mislead you or charge you twice. However, our security deposit policy is disclaimed on Booking before you can validate your reservation. This deposit is to ensure the good quality of our properties. Apps such as cash app Venmo, zell etc. are not available in France, therefore can’t be used for refund. We didn’t know that you wanted a refund via PayPal, otherwise we would’ve done it on the spot. Once again we apologize for the inconvenience and misunderstanding. And hoped you enjoyed your stay with us. Best regards
Thank you so much for you valuable feedback. We are very sorry regarding the security deposit mistake and misunderstood. I was never in our intention to mislead you or charge you twice. However, our security deposit policy is disclaimed o… Show more
Reviewed: 28 January 2023 · Stayed in January 2023
Verified reviewThe outdoor kitchen was very well equipped, including a supply of tea, olive oil and coffee pods. The room and bathroom were lovely, and we enjoyed the pool and deck! The hosts were very nice and spoiled us with delicious snacks and rum punch.
Reviewed: 17 December 2022 · Stayed in December 2022
Verified reviewIt's a beautiful setting with kind hosts who prepare wonderful food! We had dinner on the patio the 2nd to last night and it was one of the special moments of our trip. It's only a short drive to Sainte-Anne, Le Gosier, and several beaches (Petit Havre was our favorite).
Reviewed: 7 November 2022 · Stayed in November 2022
Verified reviewThe best choice for a family holiday. Beautiful location a bit remote from the beach/city, what we saw as a big advantage after a full day away discovering Guadeloupe.
Nothing
Reviewed: 21 September 2022 · Stayed in September 2022
Verified review