Reviews of 1900 ATHENIAN HOUSE
14 Tinou, Athens, 11257, Greece
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Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in May 2025
Verified reviewReviewed: 2 July 2025 · Stayed in July 2025
Verified reviewThe rooms location was on the opposite side of the main road, creating a quiet space great for sleeping
The room was rather dark throughout the day, what made us feel low on energy. Also, the door had no threshold, which resulted in a lot of light coming below the door at night.
Thank you very much for sharing your detailed feedback. We’re glad to hear you appreciated the quiet location of your room, which made for a restful sleep. We’re sorry to learn that the room felt too dark during the day and that the light under the door disturbed you at night. Your comments are very important to us, and we will look into ways to improve both natural lighting and light control in the rooms. We hope to have the opportunity to welcome you again and provide you with an even more comfortable stay.
Thank you very much for sharing your detailed feedback. We’re glad to hear you appreciated the quiet location of your room, which made for a restful sleep. We’re sorry to learn that the room felt too dark during the day and that the light u… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewBreakfast was good
Reception was not staffed. No staff around apart from 1st thing in the morning.. and then only breakfast staff. No one to speak to. The street was dirty with building work outside. Shiower leaked .
Thank you for sharing your experience. We're pleased to hear you enjoyed the breakfast. However, we're very sorry to hear about the concerns you raised regarding staff availability, the shower, and the external environment. Your feedback is important, and we’re taking steps to improve both communication and maintenance to better serve our guests. We understand how these issues can affect your stay and appreciate you bringing them to our attention. We hope to have the opportunity to welcome you back for a more comfortable experience.
Thank you for sharing your experience. We're pleased to hear you enjoyed the breakfast. However, we're very sorry to hear about the concerns you raised regarding staff availability, the shower, and the external environment. Your fee… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewThe bed was very comfortable, the room was quite clean and it was very quiet as it wasn't facing the front of the building with the road, but the patio on the back.
The air condition unit was locked by the property at 19 C which is insane. There was no way to modify that and their instructions (in a text message) were "just press the on/off button to operate the AC". The shower booth in the bathroom was open on the side so water would splash out, PLUS the shower booth was leaking water from somewhere onto the floor nearby the sink. The TV on the wall was neither connected to the property's WIFI, nor did you have any option to connect it in order to watch Youtube or Netflix so if you turned the TV on, you were forced to watch conventional TV channels (that nobody under the age of 60 watches anymore). Also I did not like the complete absence of staff at the property. They claim staff is on site until 3 pm however even when I checked out, there was nobody at the desk.
Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the cleanliness of the room, the quiet location facing the back patio, and the comfort of the bed — it’s great to know those aspects helped make your stay more pleasant. We’re sorry to hear, however, that several elements of your experience did not meet expectations. We appreciate your comments regarding the air conditioning, and we understand how frustrating it can be not to have full control over the temperature. Your feedback has been shared with our team for review, as guest comfort is very important to us. Regarding the shower and TV setup, we’re sorry for the inconvenience. We will inspect the bathroom for any leaks and look into improving our entertainment options to better align with today’s viewing habits. As for the absence of staff during your check-out, we sincerely apologize. While we do operate with limited in-person hours, we aim to ensure a smooth experience through virtual support — but we understand that sometimes a personal touch is still needed, and we’ll be looking into how we can better communicate and manage this aspect going forward. Thank you again for your honest feedback. It helps us improve and serve future guests better. We hope to have the chance to welcome you back under improved circumstances.
Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the cleanliness of the room, the quiet location facing the back patio, and the comfort of the bed — it’s great to know those aspects helped make y… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewthe location is perfect it is near the main street and easy to access and all means of transportation is around the corner, the breakfast is delicious with a big variety of food from different cuisines
actually when we arrived around 1 pm there was no one at the reception and the door was closed and it is only accessible with a passcode which we did not have and we had to wait in front of the hotel for around 15 min until the room service lady opened the door for us and gave us our room key
Thank you very much for taking the time to share your experience with us. First, we’re delighted to hear that you enjoyed our central location and that breakfast hit the spot—the kitchen team will be thrilled to know their international spread made a great start to your day! I’m truly sorry, however, for the frustration you encountered on arrival. Our reception should be staffed or reachable at all times, and every arriving guest should automatically receive their personal door code before check-in. Clearly, that process broke down in your case, leaving you waiting outside for far too long. Please accept my sincere apologies for the inconvenience. Since reading your review we have: Updated our pre-arrival emails to highlight the door-code instructions in bold and send them again three hours before the scheduled check-in time. Added a 24-hour call button beside the main entrance that connects guests directly to our on-duty staff if the door is locked. Reviewed staff scheduling so reception coverage overlaps housekeeping hand-overs at midday. Your feedback helped us spot and fix these gaps—thank you. We hope to welcome you back soon so you can experience a smoother arrival from the moment you pull up to the door. Please reach out to me directly if you plan a return trip; I’d love to look after your booking personally.
Thank you very much for taking the time to share your experience with us. First, we’re delighted to hear that you enjoyed our central location and that breakfast hit the spot—the kitchen team will be thrilled to know their international sp… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewThe breakfast was the only good thing. It had a nice variety of Greek food, including feta, eggs with olives, fresh salad, savory pies, and sweet crepes. It was fresh, well-prepared, and enjoyable.
No one ever checked our documents – not at check-in, not during the stay. The booking was made under a different name, but the staff never noticed and kept sending communication to the wrong person. Room was much smaller than shown in the pictures. Dirty overall: hairs on towels, dusty furniture, dirty floors, stained yellow bedsheets. The room had a terrible smell that never went away. The shower smelled of mold and stagnant water. It was poorly built, with visible holes where water was leaking—likely causing mold. Bathroom had no bidet and the sink was broken from Tuesday until Saturday (check-out day) despite us reporting it. Staff were indifferent and unfriendly, didn’t even greet us or say hello/goodbye. No one was at reception most of the time. At check-out, we mentioned again the broken sink and the woman at reception didn’t care, stayed on her phone, and said nothing.
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our breakfast selection and appreciated the variety of fresh Greek offerings—we take pride in providing a quality start to our guests’ day. However, we’re truly sorry to learn that the rest of your experience fell so far short of expectations. Your comments about cleanliness, maintenance issues, and staff interactions are deeply concerning, and not at all reflective of the standards we aim to uphold. We sincerely apologize for the inconvenience and discomfort this caused during your stay. We take your comments seriously. We are currently reviewing our check-in procedures to ensure that guest information is correctly verified and communication is accurate. Additionally, we are working with our housekeeping and maintenance teams to address the issues you raised regarding room cleanliness, bathroom conditions, and the unpleasant odors. Immediate retraining has been initiated, and a more thorough quality control system is being implemented. Regarding your experience with our staff, we are very sorry to hear that you felt ignored and unwelcome. This is not acceptable, and we are addressing this directly with the team involved to ensure that all guests are treated with warmth and professionalism at every point in their stay. We truly value your feedback and hope you might consider giving us another opportunity to offer you the stay you deserve.
Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our breakfast selection and appreciated the variety of fresh Greek offerings—we take pride in providing a quality start to our guests’ day. However, we’re… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewThank you so much for your kind words! We're thrilled to hear that your stay was a pleasant surprise. We hope to welcome you back again soon!
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewPerfect location and very clean
Thank you for your kind words! We're thrilled to hear you enjoyed our location and cleanliness. We hope to welcome you back soon for another great stay!
Reviewed: 7 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewDislike Shower leaks and not fully operational Like Breakfast Cleanliness Friendly
Thank you for your feedback! We're delighted to hear that you enjoyed our breakfast, found our facilities clean, and experienced friendly service. However, we're sorry to learn about the issues with the shower. Your comfort is important to us, and we appreciate you bringing this to our attention. We will look into this matter to ensure a better experience for future guests. We hope to welcome you again!
Thank you for your feedback! We're delighted to hear that you enjoyed our breakfast, found our facilities clean, and experienced friendly service. However, we're sorry to learn about the issues with the shower. Your comfort is impor… Show more
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewThe location was great for what I wanted in Athens. I found the experience of not seeing a single member of staff there very strange! I did not have breakfast although I did have a look in the dining room - again no member of staff.
It is a few weeks ago now - I didn't like the temperature of the room and did not find it easy to control. The bathroom had a lose tap.
Dear Christina, Thank you for sharing your feedback. We're glad to hear that our location suited your needs while visiting Athens! We understand that our self-service model may feel unusual to some guests, and we appreciate your perspective. Our goal is to provide a seamless and independent stay, but we are always available to assist if needed. We’re sorry to hear about the temperature control and the loose tap in the bathroom. Your comments are valuable, and we will ensure our team looks into these issues promptly. We truly appreciate your input and hope to have the opportunity to welcome you back for an even more comfortable experience in the future. Best regards, Kostas 1900 Athenian House
Dear Christina, Thank you for sharing your feedback. We're glad to hear that our location suited your needs while visiting Athens! We understand that our self-service model may feel unusual to some guests, and we appreciate your persp… Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewVery poor experience.
I booked and paid for an Executive Suite. The "hotel" does not have a reception. I didn't receive any email instructions on how to access the property, so I called myself. I was directed to room 302 on the third floor. The room stank like a cesspit and it didn't have a balcony as advertised. I called the hotel number, which is answered by staff at a sister property. They said to me that my room was indeed an Executive Suite, that this is the balcony and that they couldn't do anything (like changing my room) because the hotel was full. I took photos of the "balcony" which is dirty and full of bird droppings and the entrance of which does not open properly. I bought 2 air purifiers for the room. Then I noticed in the hotel's website that the Executive Suites are situated in the 4th floor, whereas we were placed on the 3rd floor. I called back and confronted the staff member about this and he acknowledged that he was misleading in his previous answer. Then the hotel manager got on the line and offered to give me a voucher for another stay, which I refused. The cleaning lady also came but there was nothing she could do, since the bad odour was emanating from the pipes. I decided to stay because I had already paid and I had to attend a venue nearby. The hotel is situated next to a bar, which is noisy all night long. There are not clear signals of what to do in case of emergency (like a fire). The breakfast (very poor) is served in several small interconnecting rooms in the ground floor, where 2 guests at the same time have difficulty entering. The whole experience was very claustrophobic, stressful and disappointing.
Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations and that you encountered several issues during your stay. We apologize for any confusion regarding the check-in process and for the miscommunication about your room allocation. This is not the level of service we strive to provide, and we understand how frustrating it must have been for you. Additionally, we are sorry that the condition of the balcony and the room’s odor affected your comfort. Your comments regarding cleanliness and maintenance have been shared with our housekeeping and maintenance teams for immediate attention. We acknowledge your concerns about noise levels and emergency signage and will review these aspects to see how we can improve the overall guest experience. Regarding breakfast, we appreciate your feedback and will take it into consideration as we evaluate ways to enhance our offerings. Your experience does not reflect the standards we aim to uphold, and we sincerely apologize for any inconvenience caused. We hope you might consider giving us another opportunity in the future to provide you with a much-improved stay.
Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations and that you encountered several issues during your stay. We apologize for any confusion regarding the check-in process and for th… Show more
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewperfect
perfect
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to 1900 Athenian House in the near future.
Reviewed: 4 January 2025 · Stayed in October 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewReviewed: 11 December 2024 · Stayed in October 2024
Verified reviewReviewed: 10 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 November 2024 · Stayed in November 2024
Verified reviewGood value for money for a family of 4
In our room we had a late night disturbance from a bar near by.
Thank you for taking a moment to share your experience at 1900 Athenian House. We’re proud to deliver great value to our guests, so we’re delighted that you found our services to be well priced. We hope you’ll visit us again soon.