The only thing to observe is that the hotel is not exactly close to the main attractions of the island, so you will probably need a car to move around. I wouldn't say it is an issue because coast to coast takes maximum 50minutes. Still, an execxellent pick for staying in Zakynthos.

Excellent hotel, perfect facilities. Everything was incredibly clean, making the experience perfect.

Stayed in July 2025

The property is aged in places. The quality of drinks could be improved. The beer is low alcohol so immediately looks and tastes flat. Cocktails are bland. The gym is adequate.

The food was very good. Fresh, quality food options. Beautiful view. Very friendly staff, who are genuinely very helpful. Good WiFi. (Alex the F&B manager is excellent. Also recommend a massage in the spa with Danielle)

Stayed in June 2025

Lots of steps

Great facilities, good sized room, four pools, four bars and really great food.

Stayed in August 2024

They had everything, Amazing really

Stayed in August 2024

Only the breakfast was a bit boaring after 6 days, but the variety was great as well.

The staff was kind and helpful. The view is amazing from the hotel to the sea. The hotel had its own beach where the sea was crystal clear and it was the only place on the island where the soil was soft white sand. (All of beaches are stony everywhere in the island.) Lunch&dinner had a great variety every day, and it was very tasteful too. Lot's of coctails are included as well as champagne, wines, beer, and all of the soft drinks. Highly recommened to pay for the My Favourite Club experience at least for 1 day. (It's cost 50€/pax). There were entertainment shows every night and good activities during the day. The hotel was quite full but there was enough sunbeds everytime during the day.

Stayed in July 2024

coffee

Great foods and nice workers

Stayed in June 2024

Nothing

The place, the tranquility, the cleanliness, the beautiful nature and the food

Stayed in October 2023

Everything , the staff so friendly and helpful and go that extra mile , the food the pools hotel was amazing

Stayed in September 2023

Soft bed and not so comfortable pillow.

Amazing see view. My favourite club junior suite with direct access to the pool was amazing. Very quite all around the pools because of "adults only". Good food and pleasant stuff.

Stayed in August 2023

Even though we said it in advance that I have food allergies they were not really prepared. I have dairy and gluten allergy and don’t eat meat also for allergic reasons and they had both gluten free dairy free and meat free options but barely any that was without all. The staff was not particularly friendly either. Most of the time when we said good morning they ignored us.

It was beautiful and all. Great location, nice pools, fancy, clean, well quipped rooms. Whenever we had an issue they helped came and helped us very quickly.

Stayed in July 2023

Nothing

During my stay at AluaSoul Zakynthos, I was thoroughly impressed with several aspects of the property. Firstly, the hotel's stunning location by the beach provided breathtaking views and easy access to the crystal-clear waters of Zakynthos. The overall ambiance of the resort was serene and tranquil, creating a perfect environment for relaxation. The hotel's architecture and design were modern and tasteful. Moreover, the staff's warm hospitality and attentiveness added a personal touch to my experience, making me feel welcome and well taken care of throughout my stay. The all-inclusive aspect of the hotel ensured that I had a wide variety of delicious dining options, and the quality of the food exceeded my expectations. Finally, the range of amenities offered, such as the spa facilities and entertainment options, provided ample opportunities for leisure and enjoyment.

Stayed in July 2023

Loved it all!

Breakfast was great, huge selection

Stayed in June 2023

Poor quality drinks, waiter at the pool.

Service, room, animation.

Stayed in June 2023

Noting.

Dear Resort Management, I recently had the pleasure of staying at your resort and I felt compelled to write a review about my experience. I am happy to say that my stay was exceptional and memorable, and my wife and I had an amazing time. The room we stayed in was clean and well-maintained, and provided us with all the amenities we needed for a comfortable stay. We also enjoyed the food served at your restaurant, which was tasty and well-prepared. Throughout our stay, we were impressed by the level of service provided by your staff. Everyone we encountered was friendly, helpful, and went out of their way to ensure that our needs were met. Overall, I highly recommend your resort to anyone looking for a relaxing and enjoyable vacation experience. Thank you for providing us with such a wonderful stay, and we look forward to visiting again in the near future. Shahad.

Stayed in June 2023

nothing

we have stayed here for the past 7 years, but this year it was a passing visit we only stopped for 1 night but we have some very good friends who are staff so we had to visit them.

Stayed in May 2023

nothing

the cleanliness of the property and the accessibility of it

Stayed in October 2022

The hard music during a evening with a discjockey. The bath in the bathroom

Very good resort (in very good shape) on a good and quiet location . Nice and polite staf. Good variation in food every day.

Stayed in September 2022

Jan and I want to thank all the staff for the amazing holiday.

Stayed in September 2022

Booking.com is very misleading in its adverts. You need to be careful to ensure you know what you are booking. The standard rooms do not have access to the 3 pools. They have access to one very busy pool. You need to book a 'My favourite club' room to get full access. This is entirely Booking.com's fault the hotel's actual website is very clear.

It was a nice hotel in a good location, the staff are friendly and happy to help, especially if you are nice. The selection of food and drink is good.

Stayed in September 2022

The facilities were very new and the staff very accommodating and professional.

Stayed in September 2022

Hotel did everything to make our honeymoon awesome.

Stayed in September 2022

I wish we could have stayed longer.

We booked a sea side room and we were surprised to see the view - very beautiful view to the sea. The staff is amazing always helpful. The food is super varied, plenty of options for vegetarians, loved the cakes and the Greek food. The bartenders (especially Toni) were super nice and they made great cocktails. The hotel is super clean and very close to a small beach. I totally recommend this hotel it was one of the best I stayed in.

Stayed in September 2022

The grass could have been cut and they could have replaced some of the paving stones to create a smoother surface to walk on. Also they needed to clean the pool everyday.

Very friendly staff, comfortable and clean room. Nice chill vibe. Great for a relaxing holiday.

Stayed in September 2022

what was upsetting was that the really nice infinity pools with sea view and the beach club vibe beds are NOT ACCESSIBLE for regular customers (only for vip customers from the Alua soul hotel chain) - this is really not shown on Booking.com, I would advise to put a sign on the pictures where the facilities are only accessible for vip members. So all regular customers were around one regular pool without sea view and rather uncomfortable beds - still nice but really something to be aware of

newly renovated property, modern and a lot of taste, not a typical all inclusive resort! the gym was amazing, much better than shown on the pictures

Stayed in July 2022