Reviews of Archipelagos Hotel 4 stars
Odissea Eliti 2, Rethymno Town, 74100, Greece
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe room was amazing, with a great view to the beach. You could see the sea from the bed even.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewGreat pool area, comfortable rooms and large balcony. Staff was great and Mr Stelios is a gem!
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewAmazing view! Great hospitality, Stelios is such a wonderful person! Clean rooms, a very nice breakfast.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewI recently stayed at this hotel, and everything exceeded my expectations. From the moment I arrived, the staff greeted me with warmth and professionalism, making me feel truly welcome. The check-in process was quick and seamless. The room was spotless, spacious, and beautifully decorated, with all the amenities I needed for a comfortable stay. The hotel's facilities were outstanding - the pool area were perfect for relaxation. Breakfast each morning was fresh and plentiful, offering something for everyone. What really stood out was the exceptional service. Every staff member went above and beyond to ensure my stay was perfect, always available with a smile and ready to help with anything I needed. Overall, this hotel offers the perfect combination of comfort, luxury, and excellent customer service. I would highly recommend it to anyone visiting the area and will definitely return on my next trip!
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewUnique sea view from the balcony and very good pool bar and breakfast. Friendly and supportive staff, especially Mr Stelios, who was the gem of the hotel, he made us feel special during our stay.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe host made sure that we were comfortable with the hotel but also familiarized us with the town of Rethymno
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewOverall everything was very good. Owner was very helpful.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewWe had a wonderful stay at Archipelagos Hotel, our room was amazing, the hotel is super clean, the staff is taking care of every detail, the manager has been very welcoming ! We hope we will come back !!
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe hotel has a beautiful location overlooking the sea and is very close to the city center. A perfect spot to enjoy the view and easy access to everything in town."
the main downside is that to reach the higher floors you need to take three different elevators located in different areas, which can be tiring at times.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe hotel is masterpiece in Rethymno and Crete in total! Exceptional service, food and staff! I wish all the best for this place, and hope I will be able to come there again! 👍 My recommendations for everyone!
Nothing. Everything was perfect!
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewStaff were very helpful and friendly, water views were very good.
Having to change lifts to get to our room, carrying luggage into 3 different lifts.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewVery nice hotel.. the little beach in front is convenient if u have children.. excellent breakfast ..
A bit of a walk to rethymno beach
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation
Our room was in an appalling state: hair scattered on the floor, visibly stained bed sheets, and spider webs behind the headboard. It was clear the room had not been properly cleaned—if at all. The room itself was also far too small for three people, and instead of providing a suitable third bed, the hotel gave us a flimsy rollaway that was extremely uncomfortable for our 13-year-old son. When we requested housekeeping, it took over three hours for anyone to arrive. To make matters worse, the cleaners showed up dressed unprofessionally, and the manager dismissed the stained sheets by saying they were “just stains,” as if that made them acceptable. Adding to the frustration, there was no drinking water available anywhere in the hotel. The bar was closed due to “staffing issues” and not expected to reopen the next day. We could not even purchase bottled water on-site, leaving us tired, thirsty, and disappointed. For a property marketed as 4-star, this was shockingly substandard in cleanliness, room comfort, and basic hospitality. Guests deserve a hygienic space, professionalism, and at the very least, access to drinking water and proper bedding. Sadly, this hotel failed to provide even those basics.
Dear Guest, I am truly sorry for the negative impression you were left with following your stay at our hotel. However, I believe that the picture you described is, to some extent, somewhat exaggerated. One of our key strengths is our immediate response and genuine effort to provide solutions, even under demanding circumstances. Had you informed us about the room size, we would have been more than happy to arrange for a change. The same applies to providing a larger bed for your child, bottled water in the fridge, or more intensive cleaning services. All of these could have been promptly and willingly addressed by our team. Please keep in mind that hotel operations take place in a dynamic rather than a static environment, especially during the peak tourist season, and occasional issues may arise. What matters is that we are always present and ready to resolve them immediately. In any case, since our philosophy is that the customer is always right, I invite you to get in touch with us so that we can discuss a suitable form of compensation.
Dear Guest, I am truly sorry for the negative impression you were left with following your stay at our hotel. However, I believe that the picture you described is, to some extent, somewhat exaggerated. One of our key strengths is our imme… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewI had a wonderful stay at Archipelagos Hotel! The staff were exceptionally friendly and always willing to help, which made me feel very welcome from the moment I arrived. The rooms were clean, well-kept, and comfortable, creating a relaxing atmosphere throughout my stay. I was also impressed with the variety and quality of the food – there was always something delicious to try. Overall, it was a fantastic experience, and I would definitely recommend this hotel to anyone looking for a pleasant and enjoyable vacation
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewSo friendly and welcoming. The accommodation was perfect and situated over looking the beach not far from Rethmyno
The stairs and lifts to the 8th floor became a bit of a chore
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewView outstanding... magical. Stelios made our stay very pleasant ! thanks you !
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was amazing! Staff really nice and friendly. Good location next to small beach and walking distance to market, bars and restaurants.
A lot of stairs in a funny way to get to our room which was right at the top. No towels at the pool.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe view was fantastic Rich breakfast Nice pool Fair location Easy parking Thank you Mr Stelios and Anna from the reception for our very nice stay at your hotel!
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGreat location in Rethymno with walking distance to the Old town and beach. Amazing sunsets from the balcony with sea view. The owner Stelios gave us a warm welcoming and good help on different excursions.
The bathroom in our room would need a renovation
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewWe have spent absolutely amazing week at Archipelagos hotel. All the facilities are wonderful, we had huge room, which was cleaned every day, towels and everything changed as well. Room had huge balcony with 2 sun beds Where one could spend quality time. Hotel has huge pool with both sections for kids and adults. Pool is also cleaned daily. Sun beds around the pool are are super comfortable. Bar and restaurant have very reasonable prices. The beach is right across the street. There are no sun beds on the beach if you are planning to spend some time there, but hotel will provide umbrellas. This was not huge problem as we were spending most of the time at the pool and just going to swim in the sea. Old town of Rethymnon is 20 minutes away by walk. There are plenty of markets and pharmacies around the hotel. So many good things should be said about staff, everyone is super friendly and helpful, Mr. Stelios himself recommended many good places in the city, Andreas from the bar also had great suggestions. Will be back at Archipelagos for sure.
Nothing