Reviews of Athens Atrium Hotel & Jacuzzi Suites 4 stars

Roomkeeper service was ok. The room was big.

BE CAREFUL: the hotel charged us a higher price than the reservation by Booking.com, stating unclear reasons. The hotel did not took responsibility for this price difference and told us to claim directly to Booking.com for this issue.

Good location and very friendly staff

The internet connection was very poor and I had to go to the lobby to have at least a slow internet connection. For a business travel not sufficient

Honestly nothing to like about it!

Working personal completely unfriendly and unhelpful. In the room all furniture old and scratched. TV not working aircon not working cockroaches running all around! Breakfast awful! Dried eggs from the other morning and no coffee all product was cheapest from all Greece most probably! I was for business trip. Asked to prepare Invoice 3 times! Never received it! Try to avoid this place! Honestly the worst hotel from my experience! I am frequent traveler and seeing lot of hotels throughout the Year. 0 from 10…

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everything was perfect

The room was quite spacious

This hotel should not be a 4*, I booked it feeling optimistic about having a final night in Athens and wanting to go out and stay somewhere fancy. — this is not it. The building is so run down and the carpets are heavily stained. There was a “balcony view” but it looked over construction and was filthy. They advertise this place as a Jacuzzi suite but this must have been installed in the 70’s as it was so ancient it wouldn’t switch on and there was no plug to have a bath. The bed was rock hard and wifi inconsistent. Since leaving I have noticed I have 7 very sore bites on my body….bed bugs? There was also a cockroach in our bathroom which we covered with the bathroom bin, (sorry cleaners) The breakfast was poor value both myself and friend spat out the “bacon” and we just had orange juices from The machine. The table cloths and seat covers all had dirty smudges and food debris on. This is a 1.5 star place on the best of days. I wish I could get a refund.

The location was OK but the property was dirty and NOT like the images on your web site

It was disgusting

The hotel is clean and the staff are friendly. Breakfast is average.

Nothing in particular. It just needs some refurbishment especially the floor carpets.

Nothing

The bed was awful. The room was dirty. The bathroom had mould. there were blood splatters on the floor. It was horrible.

Reception area good, location - difficult to find, Breakfast 6 out of 10. Staff listened.

Carpets filthy and hygiene suspect. Two electricity outage's during our stay. No tea/coffee making facilities in room. Balconies and roof lights very dirty - covered in pigeon droppings. Lift to upper stories very suspect. Needs a complete overhaul.

10 mins taxi to central Athens. Foyer comfortable and staff helpful but worn down by having to cover for deficiencies. Breakfast 6/10. If you like authentic 1980s decor it’s for you.

Bedroom, corridor and lift carpets are absolutely filthy. Our room had what looked like blood stains. Electricity supply is unreliable with break downs. Two person lift is rickety Air con is weak. Bedrooms have no coffee making facilities. Pigeon sh*t on balconies and handrails. Needs an overhaul with no investment in recent years. Athenian tourist board needs to quality assure.

Location was good. Very friendly staff who helped arrange early morning taxi.

They told booking.com we were a 'no show'. The checkout was disorganised (they couldn't find my booking and couldn't print me a receipt). These may have been to do with Bookin.com. The aircon wasn't great.

Nothing

- very poor air conditioning (it has been reported, but cannot do anything) - very small room, we were 4, it looked bigger on the pictures (but the picture is correct) - TV not properly working - shower head almost broken - no hook for hanging towels - very poor breakfast

Room was large and the in room facilities were outstanding. Bathroom with Jacuzzi was exceptional.

Shortage of staff

Basically nothingh. Old and dirty place non mantained and in a difficult position far from any bus metroand taxi. Staff tried to be helphful but it is really a dramatic situation

Dirty everything breakfast i never seen in last years poor and dirty on the serving area. Elevator is practically not working and air condition it is only a dream. Room is again dirty and nothing is mantained

The staff was amazing

Everything was excellent

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Nothing

Far from Syggroy Balcony dirty Bad view Carpet not clean Breakfast not for 4 stars Key card not works well Parking not like Bathroom jakoozi not work Cabin door broken Kids school noisy Strange girls visitors The bed very hard Room small

VERY DIFFICULT FOR PARKING