Reviews of Bitzaro Grande Hotel & Suites
Kalamakion, Kalamaki, 29100, Greece
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewExcellent food, very clean and comfy hotel. Absolutely recommend and definitely coming back next year! Special thanks to the amazing lady at the reception called Fei who was super helpful and welcoming!
Coffee machines need to be replaced.
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the food, cleanliness, and comfort of the hotel, and that you would recommend us so highly. Your kind words for Fei will mean a lot to her – she truly enjoys making our guests feel welcome. We look forward to seeing you again next year for another fantastic stay! Warm regards Ghelly Polychroniadi
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the food, cleanliness, and comfort of the hotel, and that you would recommend us so highly. Your kind words for Fei will mean a lot to her – she truly … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect. We loved the buffet and snack bar. The room was spacious any very clean.
Nothing
Thank you so much for your kind words! We’re delighted to hear that you enjoyed the buffet and snack bar, and that your room provided the comfort and cleanliness you were looking for. It’s wonderful to know everything was perfect during your stay, and we look forward to welcoming you back again soon. warm regards Ghelly Polychroniadi
Thank you so much for your kind words! We’re delighted to hear that you enjoyed the buffet and snack bar, and that your room provided the comfort and cleanliness you were looking for. It’s wonderful to know everything was perfect during yo… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLovely looking hotel. Beautiful rooms. Friendly staff.
The all inclusive element wasn’t great. Limited options. Food not very good during day.
Dear Lucy, Thank you for your feedback. We’re pleased to hear that you enjoyed the look of the hotel, the comfort of our rooms, and the friendliness of our staff. However, we regret that the all-inclusive offering and daytime food selection did not meet your expectations. Your comments are valuable to us, and we will review our menu variety and quality to improve the experience for our guests. We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations. Warm regards Ghelly Polychroniadi Hotel Manager
Dear Lucy, Thank you for your feedback. We’re pleased to hear that you enjoyed the look of the hotel, the comfort of our rooms, and the friendliness of our staff. However, we regret that the all-inclusive offering and daytime food selecti… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewI like breakfast lunch and dinner.
The coffe from coffe machine was terrible. Please upgrade your coffe machine to make a classic tasty coffe. Please offer for free classic water bottle from supermarket for free. Your water to drink was terrible...
Dear Dominik, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the breakfast, lunch, and dinner during your stay. Your positive comments about our dining offerings are greatly appreciated and will be shared with our culinary team. We regret to learn that the coffee and drinking water did not meet your expectations. Please be assured that we take such feedback seriously, and we will review the quality of our coffee and water service to identify possible improvements. Your suggestion regarding the availability of bottled water has also been noted and will be taken into consideration. Thank you once again for your valuable input. We hope to have the pleasure of welcoming you back in the future for an enhanced experience. Warm regards Ghelly Polychroniadi Hotel manager
Dear Dominik, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the breakfast, lunch, and dinner during your stay. Your positive comments about our dining offerings are greatly appreciated and w… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewWe loved everything and the stay was the escape we really needed. The room was clean and comfortable, the staff were friendly and helpful, and the location was perfect. Delicious food with a large variety 👌 Would highly recommend
Dear Inva, Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly delighted to hear that your stay was the escape you needed and that you enjoyed every aspect — from the comfort and cleanliness of your room to the service from our team and the variety of delicious food. It means a great deal to us to know our efforts made a positive impact on your visit. Your recommendation is the highest compliment we could receive, and we hope to welcome you back for another relaxing stay in the near future. Warm regards, Ghelly Polychroniadi Hotel Manager
Dear Inva, Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly delighted to hear that your stay was the escape you needed and that you enjoyed every aspect — from the comfort and clea… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewSpotlessly clean, lovely friendly staff in all areas Reception, Bar, Snack bar, Restaurant and Room cleaners lovely pool. Incredible value for the wide choice of all inclusive options.
No real criticisms - a lovely hotel.
Dear Kathryn, Thank you so much for your wonderful review. We're absolutely delighted to hear that you had such a positive experience with us and that every part of your stay — from the cleanliness of the hotel to the friendliness of our staff across all areas — met your expectations. It’s especially rewarding to know you found great value in our all-inclusive options and enjoyed the pool and overall atmosphere. Your kind words truly motivate our team, and we’re so pleased you had a relaxing and enjoyable stay. We hope to welcome you back again soon! Warm regards, Ghelly Polychroniadi Hotel Manager
Dear Kathryn, Thank you so much for your wonderful review. We're absolutely delighted to hear that you had such a positive experience with us and that every part of your stay — from the cleanliness of the hotel to the friendliness of o… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewI like the Bitzaro brand, for me it's what I needed.
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewLocation, Quiet. Food selection. Staff.
Didn't like the open bathroom (wouldnt want to share this type of room with a friend). Would like to have had pool side drink service as couldn't get drink whilst wearing wet swimsuit.
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewEverything was excellent Wonderful break Staff Food Cleanliness Location all excellent
Not a long enough break
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewImmaculate and clean
Food and drink cloud be a little better
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewSecond time at the Bitzaro, same fantastic experienxnce !! The people working there are so friendly, they do everything to make your vacation better !! The rooms are clean, the food is good, the all-in has enough choices... If you want to have a good hotel experience at Zakynthos, don't hesitate and go there !! Good job !! There I have a godchild on the Island, I certainly will never take another hotel for sure.
Nothing
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewEverything was amazing beautiful hotel ! I loved my room! it’s more impressive in person then on the fotos very spacious! Although i don’t drink much a big thank you to Stella at the pool bar and Sergio at the bar very professional and friendly to my daughter and I .
The room with privet pool could be more privet. My daughter was hungry at 10:20pm and was told the kitchen closed at 21:30 she couldn’t have nothing to eat .
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewWe stayed here in October 24, after moving from another hotel. We were instantly made to feel welcome and at home. The resort and our room was exceptionally clean. The food was wonderful and the staff all incredibly friendly and welcoming. We would definitely stay again.
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewStaff, location, food, value, room all really good.
Only negative is the pool is freezing but that’s to be expected last week of October.
Reviewed: 24 October 2024 · Stayed in October 2024
Verified reviewWow what can I say… this hotel was nothing short of amazing. We had a perfect stay. The hotel is so clam and peaceful which is exactly what we needed. Everything is spotless and the staff are unreal. We liked that there was only some entertainment, it was amazing to just switch off and not be overstimulated.
I wouldn’t recommend for families for kids older than toddlers as it’s not really catered to children. We would’ve also like access to Netflix on the TV to watch movies after dinner since there’s not alway entertainment on but this is the only thing I would changed. We brought a fire stick but the back of the TV wasn’t accessible. This is so minor though I’ll just remember to bring an iPad next time. I cannot thank the hotel staff enough for our amazing stay!
Reviewed: 23 October 2024 · Stayed in October 2024
Verified reviewReviewed: 23 October 2024 · Stayed in October 2024
Verified reviewAmazing
Reviewed: 20 October 2024 · Stayed in July 2024
Verified reviewThe swimming pool and infrastructure was amazing
Not too much local food
Reviewed: 19 October 2024 · Stayed in October 2024
Verified review4min drive from airport short walk to shops and the beach. The whole hotel was very clean and the À la cart was amazing. The swimming pool area was very clean and the pools were lovely. Staff are all very nice and helpful. Live the pool side room 332 we had amazing views. The food was lovely with different choices and the desserts were yummy. The planes are close but didn't bother us and they don’t have late flights due to the turtles nesting.
The hotel only had entertainment on three times and they were all singers would have been nice to see dancers or a show didn’t really bother us as we bought wine from local supermarket and played darts and had a drink on the balcony. The drinks menu wasn’t available only cocktail list so I wasn’t show what drinks they had. The room we had on last day to have shower could have had a hairdryer in the room. There was only one toilet next to stairs on pool side for the evenings and restaurants.