9.0

Reviews of Captain's house suites

Vothonas santorini, Vóthon, 84700, Greece

  • Eleftheria

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Nice location in Vothonas village, very clean and lovely host. Breakfast served at your room.

    Very narrow street to arrive there, best to park your car as early as possible. Would be nice to have fly nets on the windows.

  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Love the suite. It was perfect. The indoor pool was amazing. We did not want to leave. It is so nice. Breakfast was a 10/10. The lady who made us the breakfast was really nice and kind.

    Location is not in the centre but was not a problem for us since we rented motors. You have to either rent a car, taxi or motor to be able to visit other towns.

  • Graeme

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review
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  • 7.0 Good
    Deepak

    Reviewed: 12 May 2025 · Stayed in May 2025

    Verified review
  • Shafik

    Reviewed: 18 November 2024 · Stayed in November 2024

    Verified review
  • Ketsia

    Reviewed: 2 November 2024 · Stayed in October 2024

    Verified review

    Santrorini fira are beautiful where we stay that is my personal opinion not great for little children the location

    At the start ive request a cot on booking .com page didn't provide us the cot on my arrival alex didn't explain how to ajust the spa temperature in suites 2 door number 2 couple time it was cold the water and on 29th october the spa water was cold all night did ask alex how to adjust the temperature he didn't really understand me he say the control is in the room for the spa but wasn't and didn't even come to see me . on the terrace we couldn't get access to the jacuzzi it locked up by a gate only the owner have the key was disappointment on the booking. Com page you clearly see jacuzzi on the terrace. Valentina drop the breakfast i did ask about how to add up the inside spa temperature she say it automatic I think they control the spa temperature from outside. So alex say another thing she say another thing . One day the pancake was raw but did replace after contac valentina. And I want to say to alex as I say before don't ever debit accommodation fee on customer bank account or credit card before contacting the customer and my approval twice alex donne it without my approval first don't ever do that when customer ask you if you want the money in cash in sterling money you need ti give your answer don't just gi ahead debit the money on customer account without her knowing and then after transactions you send me a text to say say ive have nothing to pay all payments been made that wrong.on our last day i did text alex and valentina where to left the suites key alex text me back if I can deliver the key to him that wrong and then valentina reply left it in the suites. One day I have to ask for nice or milk because wasn't given. Lack of English language from the owner it difficult to understand each other lack of communication and understanding.

    Property response:

    Hello , first of all , you didn’t ask for any cot , I told you many times through phone calls , messages , face to face that the temperature of the jacuzzi is managed from a separate control room , it’s not my responsibility if you don’t know very good English. The terrace is space free for all to use , further up dear ketsia is a jacuzzi for a different room I’ve told you that also. Before coming to our hotel , almost 2 months you started texting us , and calling us in order to pay smaller amounts every other time and we agreed besides it being against our hotel policy , your first request was to withdraw a small amount , so I did, every time you requested a withdraw , we made it happen and , after every successful transaction we sent the receipt , but you can’t understand that Greece , the country I’m living in, the country I work , is part of the European government , so we use EURO , and it’s different from sterling pounds. When the small amounts added up to the total amount I texted you and said the last payment was maid , you don’t have to pay anything else , how could that be wrong? I think my responsibility is to inform every qeust when it comes to payments. When you asked through WhatsApp, where to leave the keys , I told you “ you can hand them over to me “ , I was there in the hotel , and on your way out you could perfectly hand them over to me. You are the one you lack English knowledge, as I was talking to you where wondering and looking around as if you knew what I was saying to you. Also I want to mention that the first day you came to our hotel, I explained everything. The next day you used the towels to whip your child’s poop dear ketsia , I threw them in the garbage and I didn’t charge you , also your kids under your prevalence drew everywhere across the rooms and the walls and you left the rooms in a big mess. You should have more respect for other peoples work because someone fought to build this hotel and when people like you come , it’s unfortunate. Thank you

    Hello , first of all , you didn’t ask for any cot , I told you many times through phone calls , messages , face to face that the temperature of the jacuzzi is managed from a separate control room , it’s not my responsibility if you don’t kn… Show more

    Captain's house suites
    2 November 2024
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  • Mabel

    Reviewed: 22 October 2024 · Stayed in October 2024

    Verified review

    Beautiful property

    The only one toilet was a very problem for 5 adults. Both hot tubs didn’t have hot water

  • Helbig

    Reviewed: 4 October 2024 · Stayed in September 2024

    Verified review
  • Tatiana

    Reviewed: 3 October 2024 · Stayed in September 2024

    Verified review

    It is a very spacious, well distributed and comfortable place. It is located in a quiet area and the breakfast service is wonderful. They schedule it at the time you ask for it. The staff is very friendly.

    Access is a bit complicated for first time access.

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  • Xenia

    Reviewed: 25 September 2024 · Stayed in September 2024

    Verified review
  • Lyn

    Reviewed: 24 September 2024 · Stayed in September 2024

    Verified review

    Airport pick up. Very friendly staff. Beautifully presented room, wonderful views from the terraces. We were lucky enough to have our own hot tub, communal one also available on the upper terrace. Clean fresh bedding. Only one problem - we wish we had stayed longer. Wonderful accommodation & stay.

  • Fiacconi

    Reviewed: 20 September 2024 · Stayed in September 2024

    Verified review

    the jacuzzi and the price

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  • Thassos

    Reviewed: 17 September 2024 · Stayed in August 2024

    Verified review
  • Emiliano

    Reviewed: 16 September 2024 · Stayed in September 2024

    Verified review

    Very nice apartment in the Vothonas village, which is close to Thira, but still keeps the authenticity of the old Greek village. The structure is very nice, new and well kept, with few apartments centered around a common area, very quiet. We were 3 people and had a 1-bedroom apartment consisting of master bedroom, a large living room with 2 extra sofa beds, kitchen and TV (with Netflix), a very nice terrace with private jacuzzi and sunbeds, one large bathroom/WC. The apartment is spacious with nice furniture and kitchen (but not for cooking, only coffee machine and microwave – so if you intend to cook this is not the right place). It was all perfect. Bathroom is in between terrace and rest of the apartment, not ideal, but still you will only be staying there for a week or so and there was no other way for the property to adjust rooms, so you can surely live with that without too much trouble for a few days. Ahhh, beds are very comfy! Not of secondary importance. There is also a safe in the apartment. Property managers (a local young lady) are friendly and will accommodate your needs. Regarding breakfast, pls consider that there is no restaurant area as such and that every day breakfast will be brough to your door. Food and beverage brought for breakfast are every day different, which is great if you’d like to taste all possible variances. I would recommend speaking with the manager at your arrival if you have any food intolerances or you don’t eat certain type of foods and they will accommodate your needs. Location is a few km from most famous beaches, still I’d recommend renting vehicle, even if the island is not huge. Apartment highly recommended.

    it was all ok

  • Marie-elise

    Reviewed: 15 September 2024 · Stayed in September 2024

    Verified review

    Great value for money. The place modern and clean.

    Nothing everything was good.

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  • Sarah

    Reviewed: 15 September 2024 · Stayed in September 2024

    Verified review

    Very clean large space with everything you need for a short stay. Staff were lovely especially Valedina who helped us with our bags and was very welcoming.

    We, unfortunately, were not aware of the steep path leading up to the hotel. We are older travellers and found the walk up to the hotel a real challenge! Between Valedina, Helena ( not sure we have the names quite right sorry) and the taxi driver we managed.

  • Sanjay

    Reviewed: 11 September 2024 · Stayed in September 2024

    Verified review

    Property is very good bit approach is little difficult

    Good upkeep

  • Carmelita

    Reviewed: 10 September 2024 · Stayed in September 2024

    Verified review

    The staff are very nice, hospitable and helpful. Elena cooked fantastic hot breakfast unlike other hotels we stayed where we have cold food. The room is beyond my expectations, smells like a spa everyday. Overall beyond my expectations! Thanks to Valentina too who accommodated us since day one.

    nothing

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  • Danae

    Reviewed: 9 September 2024 · Stayed in September 2024

    Verified review

    Spacious rooms, nice decoration.

    Property response:

    Thanks so much !

    Captain's house suites
    9 September 2024
  • Lenka

    Reviewed: 8 September 2024 · Stayed in September 2024

    Verified review
  • Mariah

    Reviewed: 5 September 2024 · Stayed in September 2024

    Verified review

    The price is very good, the location is easy to reach and the staff is very friendly! They will help you with everything. I loved the breakfast, it was fresh and looked expensive. The view is beautiful.. The jacuzzi is so comfortable.

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  • Luis

    Reviewed: 2 September 2024 · Stayed in August 2024

    Verified review

    I paid twice, once in cash and once by bank transfer. I hope to review the payment charged by bank transfer. There is a lack of parking. Transporting luggage over long and difficult access routes.

    Property response:

    it was brought to your attention that the payment was made through the bank 78 euros for 4 people, you insisted that you did not pay and you gave another 78 euros to the hotel, it is your mistake! we will return 78 euros to the bank, you must delete your nice comment

    it was brought to your attention that the payment was made through the bank 78 euros for 4 people, you insisted that you did not pay and you gave another 78 euros to the hotel, it is your mistake! we will return 78 euros to the bank, you mu… Show more

    Captain's house suites
    3 September 2024
  • Simona

    Reviewed: 1 September 2024 · Stayed in August 2024

    Verified review

    The room was room and spacious, the area very quiet. Good breakfast and kind staff.

  • Valentina

    Reviewed: 27 August 2024 · Stayed in August 2024

    Verified review

    I loved the spacious room and terrace access with a beautiful view. So much attention to detail with our stay; All amenities are hotel standard coffee, water, and usual toiletries. The breakfast was lovely. There were different options given through the great communication on WhatsApp with the owner. Also, we received a parting gift, which was an incredible detail.

    Transport links aren't easy, so walking and taxi are your options. Thankfully, Valentina (owner) arranged travel arrangements with a local cab.

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  • Roisin

    Reviewed: 15 August 2024 · Stayed in July 2024

    Verified review
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